Slovenia Challenges and opportunities

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Slovenia Challenges and opportunities

• Mojca Centa Debeljak
• Director-General
• Slovenian Tax Administration

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Slovenia in brief

• Population 2,04 million (June 2008)
• Area 20.273 km² (100 per km²)
• Democratic parliamentary republic since June 25,
  1991
• Member of the European Union since May 1, 2004,
• Currency EUR since January 1, 2007
• GDP/capita 18.196 (2008)
• Average earnings (March 2008) 1.425,05 (gross)
• Government deficit 0,9 GDP (2008)
• Public debt 22,8 GDP (2008)

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Slovenian Tax Administration (2008)

• Revenue 12.113 billion
• Revenue per capita 6.057
• Employees 2.586
• Operational costs/revenue 0,81
• Active tax payers 2.678.234 (111.694 legal
  entities)
• Tax revenue structure
• social security contributions 43,8
• taxes on income and profit 29,7
• taxes on goods and services 22,5
• other taxes 4

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Modernization achivements to date

• The system of informative calculations for
  personal income tax
• All forms of all taxpayers are submitted via
  electronic media
• Individual REK (recapitulation) forms
• Improvement of Tax Administrations image among
  key stakeholders, mainly on the basis of the
  central value of the Slovenian Tax Administration
  professional competence at work
• Certificate ISO 90012008

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Key modernization goals

• Definition of risky taxpayers with detailed risk
  analyses and redefinition of roles of individual
  work fields (control vs. auditing)
• New IT system
• Conclusion of agreements with the largest
  taxpayers
• Definition of roles of tax intermediaries and
  conclusion of agreements on the basis of
  professional competence and best practice

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Remaining gaps

• Renovation of IT system, which will last at least
  3.5 years
• Establishment of the Tax Academy increasing the
  level of professional work competence not only at
  the Tax Administration, but also at colleagues at
  law enforcement authorities and courts
• Measures during the crisis and after it in the
  field of motivation of employees

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Present key challenges/risk

• reduction of inflows at simultaneous pressure for
  provision of planned inflows
• reduction of operational costs and reduction of
  human resources at simultaneous increase of tasks
• motivation of employees

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Challenges/opportunities

• process of planning activities, inflows will
  require taking additional factors into
  consideration
• the need for changing performance evaluation
  criteria will intensify
• introduction of new, cost-efficient services at
  simultaneous reduction of resources
• changing of roles of individual work fields (e.g.
  control, desk audit) will require additional
  efforts because the investment cycle will come to
  a standstill
• to achieve agreement with key stakeholders on
  investments, which are urgent, especially due to
  intensified

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• Thank you for your attention!
• For further information
• Mojca.Centa-Debeljak_at_gov.si