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Shannon College of Hotel Management

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It s educational ethos is based on the traditional Swiss hotel school model ... How we endeavour to deliver world class placements based on our experience of 57 ... – PowerPoint PPT presentation

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Title: Shannon College of Hotel Management


1
Delivering World Class Placement Opportunities
A view from Shannon College of Hotel Management
2
Background
  • Shannon College was founded in 1951 by Dr.
    Brendan ORegan.
  • Its educational ethos is based on the
    traditional Swiss hotel school model featuring a
    strong emphasis on practical industry experience.
  • Placements have been central to its ethos for 57
    years.

3
  • Starting with an un-validated diploma and
    unrecognised school, which included over
  • 2 years of placements…..to today delivering BBS/
    B. Comm (Level 8) degrees validated and
    recognised by the National University of Ireland
    that still include 2 placement years.

4
Purpose of Presentation
  • How we endeavour to deliver world class
    placements based on our experience of 57 years
    of change in
  • Students and society
  • Hospitality industry
  • Academic requirements
  • …and an ongoing Curriculum Review

5
What is a world class placement?
  • A general term for a high level of competitive
    performance as defined by benchmarking and use of
  • best practice
  • (source bridgefieldgroup.com)

6
Suggested Criteria for identifying world class
placements with our comments and questions etc.
7
  • Integrated in an academic programme which has
    specific objectives and learning outcomes

8
  • Using hotels which feature best practice
    operations, systems and management.
  • Finding them
  • Gaining access
  • Building relationships
  • Problem solving
  • Arriving at an established, mutually beneficial
    relationship based on trust

9
Optimum Preparation for Placement at College
  • Selection interview
  • Training / Education?
  • Recruitment by hotels
  • Preparation / briefing
  • Timing issues

10
Opportunities for Advancement for Students
  • Portfolio of hotels
  • Types of placements
  • Development philosophy of the hotels
  • Matching students with the hotels
  • Immigration / visa issues
  • Rigidity of programme v/v opportunities

11
Students Exposed to Best HR Practice
  • Induction
  • Terms and conditions
  • Welfare
  • Training
  • Development, feedback
  • Equality practices
  • Management practise and style

12
Language
  • Academic considerations
  • Relationship to quality of placement
  • Importance for interview, career development

13
Students Diversity of Experience
  • Objectives of the programme
  • Expectations / objectives of the students

14
  • Acquisition of Life Skills
  • vis a vis
  • Hand Holding

15
Support on Placement
  • Contracts
  • Appropriate level of support
  • Emergencies
  • Parental involvement
  • Disciplinary issues in employment
  • Welfare / counselling
  • Changing places

16
  • Assessment of performance
  • Objectives of the programme
  • Who assesses?
  • Mark/grade
  • v/v Pass /Fail
  • v/v Recognition of achievement on placement
  • v/v Weighting of marks awarded
  • Assessment of learning outcomes
  • Diaries/workbooks
  • Presentations
  • Examinations
  • Orals
  • Language improvement
  • Sharing of experiences

17
Challenges
  • Students have less developed coping skills than
    in previous decades
  • Standardisation of the training the student
    receives
  • Different employment legislation in different
    countries
  • Low pay scales for trainees in many countries
  • Costs involved in running the placements
  • Litigation

18
Conclusion
  • "Education is a social process... education is
    growth....education is not a preparation for
    life education is life itself.
  • John Dewey
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