LCP Transportation Seminar Session for MHS

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LCP TransportationSeminar Sessionfor MHS
331 9/2008
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• To Schedule Transportation call
  1-877-MHS-4U4U(647-4848)
• For Return Trips call 1-877-MHS-4U4U
• After Hours/ Urgent Care Trips May Call
  1-800-508-7230 ext.6 or 1-888-732-2097
• All Non-Emergency Transportation Services Must be
  Scheduled between 800a.m. and 500p.m. Monday
  thru Friday
• Trips May be Scheduled out 30 Days in Advance

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• All Trips Non-Emergency Ambulatory and
  Non-Emergency Non-Ambulatory (Wheelchair) Must be
  scheduled by 400p.m. Two (2) Business Days in
  Advance
• Also Trips over 50 miles Must be scheduled by
  400p.m. Two (2) Business Days in Advance

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• Urgent Care Trips can be provided Same Day if the
  PMP confirms that the Trip is Urgent in nature
• Urgent Care Trips have a Two Hour Window for
  Pick-up from the PMPs Confirmation Time
• After 3 Scheduled Urgent Cares, the member will
  need to re-schedule future Scheduled Urgent
  Care appointments
• Normal Urgent Care request do not have any trip
  limits

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• Minor Children ages 0 thru 17 Must be accompanied
  by a 21 year old Parent or Guardian Escort or
  Authorized Representative
• Car Seats are Required by Law for Children
  Newborn to Eight Years of Age
• LCP Provides Booster Seats for Children 4 Years
  of Age and 40 Pounds to Eight Years of Age
• Prior Approval is Required for Elective
  Procedures such as
• Bariatric
• Out-of-State Trips

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• LCP only Transports MHS Members to Medicaid
  Covered or MHS Authorized Services
• Trips to the pharmacy are allowed Only when
  leaving the providers office for prescription
  pick-ups
• Trips to non-Medicaid providers are covered for
  Methadone Treatment Only
• MHS Members being Referred Must have the
  Facilities Name, Address, and Phone Number in
  order to Schedule the Trip

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• When Leaving a Message for LCP, Please Include an
  Area Code with the Phone Number
• Transportation Vendor Claims Should be Sent to
  4308 Guion Rd. Suite D., Indianapolis, IN. 46254
• Ambulance Claims should be submitted to P.O. Box
  531097, Indianapolis, IN. 46253-1097
• Ambulance Inquiries should be faxed to
  317-291-6003.