Postal Statistics

1
Postal Statistics
2004
2
Postal Statistics
Two annual questionnaires

• "Operators" questionnaire

84 response rate in 2004 178 member countries
and territories

• "Regulators" questionnaire

39 response rate in 2004 82 member countries
and territories
(launched 2002)
3
Development of postal services in 2004
A few key figures...
4
Access to postal services
(estimates by region, 2004)

• 82 of world population benefits from home mail
  deliveries
• 2 lacks postal services
• Mail deliveries are mainly made to post office
  boxes
• in Africa and the Arab countries

5
Postal staff
(world estimates, 2004)
5.3 million postal staff 2003-2004 -0.6

• 4.0 million full-time staff
• 75.4 of total number of staff
• average annual drop since 1990 2.1
• 1.3 drop in 2004

• 1.3 million part-time staff
• 24.6 of total number of staff
• growing for more than 20 years
• 3.4 a year on average since 1990
• up 1.8 in 2004

6
Number of people servedby each staff member, 2004
558
354
2,261
2,679
9,991
2,921
World average 1,213
7
Post offices
(world estimates, 2004)
663,000 permanent post offices 2003-2004 0.1

• 340,000 offices staffed by postal administration
  officials
• 51.2 of total number of offices
• average annual drop since 1990 1.3
• 0.5 drop in 2004

• 323,000 offices staffed by persons
• from outside the postal administration
• 48.8 of total number of offices
• average annual rise since 1990 1.1
• up 0.7 in 2004

8
Average area covered by a permanent office
(km2), 2004
219
195
75
812
1,306
552
World average 205
9
Letter post
(world estimates, 2004)
Total traffic 435.7 billion items 2003-2004
0.9
Domestic service
429.9 billion items (98.7 of total traffic)
2003-2004 1.0
International service
5.8 billion items (1.3 of total traffic)
2003-2004 -4.2
10
Letter post
(world estimates)
Domestic volumes rose in 2004 The international
service continues to decline
Average annual variation
1980-1990 1990-2000 2000-2004
2003-2004

• Domestic service
• International service

3.4 -0.2
0.3 -1.4
-0.3 -5.8
1.0 -4.2
11
Letter post, domestic service
(estimates by region, 2004)
Growth in 57 of the countries of the world
of countries experiencing growth
Variation 2003-2004
20.9 59.5 52.9 76.7 57.1 82.1
2.8 -2.7 -7.4 2.9 3.6 2.2

• Africa
• Latin America and Caribbean
• Asia and Pacific
• Europe and CIS
• Arab countries
• Industrialized countries

12
Letter post, international service
(estimates by region, 2004)
Growth in 28 of the countries of the world
of countries experiencing growth
Variation 2003-2004
27.9 19.0 32.4 36.7 38.1 24.4
-15.1 -0.6 -3.3 -5.7 -3.5 -3.9

• Africa
• Latin America and Caribbean
• Asia and Pacific
• Europe and CIS
• Arab countries
• Industrialized countries

13
Number of letter-post items posted per capita,
2004
37.6
404.9
13.4
5.2
3.2
18.1
World average 68.3
14
Ordinary parcels
(world estimates, 2004)
Total traffic 5,449 million items 2003-2004
15.6
Domestic service
5,400 million items (99.1 of total traffic)
2003-2004 15.8
International service
49 million items (0.9 of total traffic)
2003-2004 4.1
15
Ordinary parcels
(world estimates)
Worldwide volumes of postal parcels reached
record levels in 2004
Average annual variation
1980-1990 1990-2000 2000-2004
2003-2004

• Domestic service
• International service

4.2 -0.2
4.1 -2.7
3.1 4.5
15.8 4.1
16
Number of postal parcels posted per 1,000
inhabitants, 2004
127
5,530
104
4
5
259
World average 854
17
New products
(world estimates, 2004)
Online Internet services
services offered by 44 of countries around the
world
38 of developing countries
81 of industrialized countries
Principal online services offered

• E-mail service
• Marketing of goods via the Internet (e-commerce)
• Online bill payments (e-banking)
• Postal prepayment via the Internet
• Electronic postcards
• Track trace of EMS items
• etc.

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Existence of competition
(world estimates, 2004)
in 92 of member countries

• in the letter-post market

international service 83
domestic service 76
74 of developing countries
84 of industrialized countries
83 of developing countries
84 of industrialized countries
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Existence of competition
(world estimates, 2004)
in 92 of member countries

• in the parcel-post market

domestic service 81
international service 91
79 of developing countries
88 of industrialized countries
92 of developing countries
88 of industrialized countries
20
Market share
(world estimates, 2004)
Letter-post market
Parcel-post market
Domestic service
International service
"Public" operator
"Non-public" operators
21
Consult the postal statistics on our website
www.upu.int