SpamSentinel

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SpamSentinel
Version 5

• Lotusphere 2007

Frank Paolino Product Designer Nick McCann
Manager of Support, EMEA
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Celebration

• Over 1,500 Individual Companies
• Running on 2,600 Servers
• Over 500,000 maiboxes protected
• Version 5
• Focus on Accuracy
• Focus on End User
• Focus on Administrator

Version 5
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Spam is Pollution of your Email
Like Water Pollution, the spammers dont care
what they pump into your email system.
After filtration, you have drinkable water
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Spam Trends 2005-2006
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Better Block Rate
Focus on Accuracy

• Backend Change RBL Replacement
• New reputation logic to fight bots
• Jan 11 Roll new Reputation logic to 5 of
  fingerprints
• Jan 16 Analyze results for initial deployment
• Jan 17 Increase logic to apply to 20 of
  fingerprints
• Jan 24-31 Fully deploy Reputation logic to all
  IP addresses

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New Image Engine
Focus on Accuracy

• Image Logic
• Jan 16 Integrate Image logic into existing
  clients
• Jan 16 Analyze effectiveness on image spam
• Jan 31 Roll out new clients
• Jan 31 Integrate Image logic into new
  SpamSentinel
• Feb 15 Begin rollout of version 5.1

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Focus on the End User
Version 5
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Focus on the End User
User computes 10/50 20 (instead of 10/500
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Math Lesson on Percentages
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Updated Client
Focus on the End User

• Overlooked as Spam fighting tool
• Sits in Windows Tray

• Allows user to block spam

• Can cut visible spam in half
• If you have a user getting 1,000 spam per day,
  he should only see 5-10 missed
• (vs. 20) with the client installed.

www.maysoft.com/client
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Top 10 Improvements of 2006
Focus on the Administrator

• Vastly Improved Notes Installer
• Multiple and Partitioned server installer
• Fixed Logging Problem
• Auto-Delete Only Selected Spam Types
• More Reporting Options (Web/Users)
• Enabled Outbound Mail Check For Viruses
• Native Linux Version
• Check for BL/WL Conflicts
• Option for Blocking Messages w/out Body/Subject
• Secure Quarantine / SpamSentinelAdmin

Find new updates at www.maysoft.com/ss.nsf
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Health Check-up
Focus on the Administrator

• Whitelist for 8-10 of the largest ISPs. aol.com,
  msn.com, yahoo
• Check if whitelist OWN domain
• Sharp increase or decrease in total messages
  processed

• High of whitelisted emails
• Check that all mail.box files are being scanned
• Check Skip Graphics Confidence / Size
• Not using 'No Lookup' for invalid recipients
• Server - c\SpamSentinel\dlcache directory up to
  date
• Quarantine - Check databases sizes (lt 2GB in
  size)
• Quarantine - Deletion agents enabled and
  intervals (lt 30 days)

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Rescan Engine
Focus on the Administrator

• Community Approach Advantage
• SpamSentinel gets smarter over time
• Block Rate gets better by the hour
• We should block 99.44 in 12 hours
• Community makes this possible
• How it Works
• Separate server engine checks selected mailfiles
  for missed spam
• Spam copied to Quarantine and moved to a spam
  folder
• Moves to Quarantine are included in daily report

Version 5
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Linux
Focus on the Administrator

• Tested on
• SUSE Enterprise Server 10
• RedHat Enterprise Linux 4
• Downloads cache of Signatures
• 50 megabytes
• Very fast spam checking
• Anti-Virus also available on Linux
• Currently In Use with Customers

www.maysoft.com/linux.nsf
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Windows
Focus on the Administrator

• Downloads cache of Signatures
• 50 megabytes
• Very fast spam checking
• Anti-Virus

www.maysoft.com/SS.nsf/key/SpamSentinelCMAE-5.0.0
.0
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Auto Update
Focus on the Administrator

• Automatically Download and Install Engine and
  Database Components
• Ensures that you have the latest engine and
  templates
• Minimize Administrative Effort

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Even Better Support
Focus on the Administrator

• New VoIP phone system (finds us everywhere)
• Longer Hours - 4 AM EST to 8 PM EST (16 hours)
• NO VOICE MAIL (during business hours)
• New Hosted Website for high availability
• Auto Update Software

Version 5
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Look for Preferences email
Focus on the Administrator

• We want to reach the right people in your
  organization
• Important Information for Auto Updating
• Training for New Hires or Existing Administrators
• Webinar Presentations
• Fixes / Patches
• Invoicing
• Renewals

Version 5
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Support Resources
Focus on the Administrator

• Cell phone numbers

• Link to Download Version 5
• http//www.maysoft.com/ss
• Support Page on Website
• http//www.maysoft.com/support
• Night Weekend Support NumbersNew phone system
  rings everywhere
• Dial [phone]
• After hours, Dial 2 for Chris, 3 for Nick, 4 for
  Dan

Version 5
www.maysoft.com/support