Eric Schnell Associate Professor Prior Health Sciences Library The Ohio State University http:ericsc

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Eric SchnellAssociate ProfessorPrior Health
Sciences LibraryThe Ohio State University
http//ericschnell.blogspot.comschnell.9_at_osu.ed
u

• Innovation
• The Librarian's Dilemma?

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Overview

• What is Innovation?
• Sustaining and Disruptive Technologies
• OSU Pro
• The Innovators Dilemma
• The Librarians Dilemma

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What is Innovation?

• Invention vs. innovation
• Invention implemented
• Many innovations were invented 25 yrs ago
• A process a culture
• Types of innovations
• - Product/Service
• - Processes

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What are Sustaining and Disruptive Technologies ?
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Sustaining Technologies

• Sustaining technologies improve the
  performance of established products or services
  that customers have historically valued

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Disruptive Technologies

• Disruptive technologies consist of components
  built around proven technologies and used in new
  ways

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Sustaining or Disruptive?
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Sustaining or Disruptive?

• E-Reserves
• Sustaining
• Disruptive Course Management Systems
• Chat Reference
• Sustaining
• Disruptive Google
• Electronic Document Delivery
• Sustaining
• Disruptive Open Access

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Thinking About Innovation

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Clayton ChristensensInnovators Dilemma

• Q How can great companies fail?
• hard drive industry
• place value on sustaining services
• allocate resources to support sustaining services
• Q Why do good managers fail?
• listen to customer needs
• support organizational structures and cultures
  not conducive to innovation
• Q What makes an organization innovative?
• - reallocate resources
• - create independent project groups

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The Librarians Dilemma ?

• Survey current customer needs
• Place value on sustaining services
• Have organizations designed to focus on and
  protect existing practices
• Allocate resources to support sustaining services
• Lack organizational structures conducive to
  innovation

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The Librarians Dilemma ?

• By listening to our customers and placing value
  and allocating resources on what they say they
  need today, will libraries meet a fate similar to
  hard drive, typewriter, and photography
  manufacturers?

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Thank You!

• http//ericschnell.blogspot.com
• schnell.9_at_osu.edu