Next Generation 9-1-1 Initiative

1
Next Generation 9-1-1 Initiative

• ITS JPO Lead Linda Dodge
• Technical Lead Drew Dawson, EMS Division, NHTSA

2
Challenge

• The 9-1-1 system, based on 30-year old
  technology, is expensive for local 9-1-1 call
  centers to maintain and incapable of supporting
  the text, data, images, and video that are
  increasingly common in personal communications.
  Such capabilities will be essential to future
  transportation safety and security services.
• Travelers and other citizens cannot now use their
  smart technologies such as telematics, medical
  alert devices, or wireless computers to directly
  access 9-1-1 call centers and emergency
  responders.
• Emergency centers cannot now send
  location-targeted hazard alerts and evacuation
  guidance to motorists or other mobile device users

3
Opportunity

• The convergence trend in telecommunications and
  information technology provides an opportunity to
  make integrated voice, data, and graphical
  communications for public safety practical.
• There appears to be broad stakeholder consensus
  regarding shortcomings of current 9-1-1 system
  and need for change.
• USDOT has established a strong relationship with
  9-1-1 community and status as neutral partner

4
Goals

• Establish the foundation for public emergency
  services in a wireless mobile society
• Pave the way for fundamental changes (who, what,
  where, how) in moving emergency information
• Enable E9-1-1 calls from most types of
  communication or networked device

5
Milestone/End Product

• National architecture for NG9-1-1 system
• Transition plan for NG9-1-1 implementation

6
Roadmap
7
Program Plan/Approach

• The Initiative consists of three phases
• Phase 1 Engage stakeholders.
• Phase 2 Establish the vision.
• Phase 3 Define the future.
• Duration of Initiative
• FY04-FY07

8
Phase 1 Engage the Stakeholders

• GoalLeverage USDOTs Wireless E9-1-1 Initiative
  activities and relationships
• Action
• Involve other stakeholders through RFI,
  technology forums and other outreach efforts

9
Phase 2 Establish the Vision

• Goal 1Determine Operational Practices and User
  Requirements
• Action
• Document an operation concept and key
  requirements based on the RFI response, advisory
  groups, technology forums, and white papers
• Goal 2 Proof-of Concept Research and
  Demonstration
• Action
• Undertake relatively small projects that could
  influence the scope and direction of the
  definition activities

10
Phase 3 Define the Future

• Goal 1 Define Next Generation 9-1-1 System
• Action
• Create government/industry partnership to define
  and document the system framework and a
  transition plan.
• Goal 2 Coordinate Standards
• Action
• Provide the bridge between this initiative and
  on-going IP-telephony standards development and
  related activities
• Goal 3Evaluate NG9-1-1 Framework and Transition
  Plans
• Action
• Assess potential system performance, costs and
  benefits, and risks

11
Summary

• 9-1-1 system capabilities have critical
  implications for public safety in general, and
  transportation safety, mobility, and security in
  particular.
• Personal and network technologies now make
  ubiquitous emergency access possible.
• While significant challenges lie ahead, now is
  the optimal time for this Initiative and USDOT is
  well-positioned to lead it.