DDL Proprietary Information www'ddlinc'com

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DDL at a Glance

• 8(a) SDB Certification by SBA
• Service Disabled Veteran (SDVOB)
• SEI CMMI Maturity Level 2
• MAS-GSA Schedule GS-35F-0061L
• MAS-GSA MOBIS GS-10F-0167S
• 8(a) STARS Contract Number GS-06F-0411Z
• Established in 1995 as a C-Corp in Georgia
• Offices in Georgia and Virginia
• Service Descriptions
• Custom Computer Programming Services (541511)
• Computer Systems Design Services (541512)
• Computer Facilities Management Services (541513)
• Other Computer Related Services (541519)
• Admin Mgt and General Mgt Consulting Services
  (541611)
• Other not shown here

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Key Clients
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Core Competencies

• Web Services
• Software Development and Maintenance
• Help Desk Services
• Database Solutions
• Network Solutions
• Program Management
• Quality Management
• Systems Integration and Support
• E-Commerce Solutions

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Web Services

• Design and Development
• Maintenance and Hosting
• Content Management
• Analysis and Statistics
• Internet, Intranet and Extranet Services

HUD Office of Administration Internet/Intranet
Support (hud.gov hud_at_work) DDL is currently
redesigning the hud_at_work website while also
providing daily high-end content management and
maintenance services to the award winning hud.gov
website. DDL also performs web-trend statistics
and analysis for the main and subordinate sites.
Benefit HUD is currently receiving levels of
web performance that enhance site availability
and content accuracy as it never has before.
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Software Development and Maintenance

• Industry Proven Methodologies
• Full Software Development Life Cycle
• Customization and Documentation
• Configuration Management
• Post-Implementation Review and Support

Medical College of Georgia Healthy
Start Developed fully integrated, secure
web-based patient records database and reporting
system to support a Health Resources and Services
Administration Healthy Start grant. Benefit
Allowed Grant Principal Investigator to maximize
field nursing resources and information sharing.
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Help Desk Services

• Remote, Centralized and On-Site Services
• Active Monitoring and Trend Analysis
• Knowledge Base Implementation
• Asset Management
• Hardware Maintenance and Installations
• Statistical Reporting and Forecasting

HUD Integrated Performance Reporting System
(HIPRS) and HUDs Office of the Secretary (OS)
Technical Support These are two critical Help
Desk requirements that support senior level staff
members of OS and respond to HUD employees
nationwide concerning the tracking and monitoring
of performance metrics that feed congressional
reporting and budget justifications. Benefits
OS receives unparalleled responsive quality
support. The HIPRS application functionality and
the responsiveness to field agencies easily
surpass contractual objectives.
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Database Solutions

• Database Administration Support
• Data Modeling
• Database Tuning
• Database Migration
• Data Management

MCG Georgia Prevention Institute Dietary
Recall DDL was awarded a programmatic sub-grant
to transition research data from a Microsoft
Access environment to SQLSERVER. The resulting
system has grown to contain over 400 SQL tables,
200 stored procedures and over 800 table views.
Benefit DDLs analysis, modeling and migration
efforts resulted in a scalable database solution
with the data integrity required by the NHLBI
grant oversight board.
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Network Solutions

• Design and Configuration
• Management and Monitoring
• Security Protocols and Administration
• Automation and Integration
• LAN, WAN, MAN Management
• Remote Access (VPN)

DDL Data Networks Configured and managed high
performance LANs and WANs, incorporating routers
and switches, utilizing advanced security
methods. Implemented centralized virus protection
and email spam filtering. Benefit Enabled
reliable and secure connectivity between multiple
sites.
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Program Management

• Program Management Oversight
• Best Practice Recommendation and Implementations
• Program/Project Definition and Direction
• Manpower and Workload Recommendations
• Client Relations
• Program/Project Tracking and Documentation

HUD Working Capital Fund Program Office
Support DDL provided Program Management oversight
of another contractor to ensure that project
definition was understood and executed within
stated parameters. Our strong client
relationship with HUD reflected their trust and
confidence in DDL ability to deliver. Benefit
Client was able to focus their energies on other
critical matters with the comfort that DDL would
ensure that a quality product was delivered on
time and within budget and it was.
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Quality Management

• Independent Verification and Validation (IVV)
  Services
• Quality Assurance/Quality Control
• Quality Tools and Industry Best Practices
• Policy and Software Standards Compliance
• Workflow Analysis and Auditing
• Testing and Acceptance Policies

We congratulate you and your company for
developing and delivering a high quality product
to HUD . Frank L. Davis DDL has been a
business partner with Panasonic for the past 5
years. As such, they have provided the highest
level of quality and satisfaction . Audrey
Demola
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Systems Integration and Support

• Broad Technology Experience
• Interface Development
• Cross Platform Support
• Data Transformation
• Operating System Support

American Electric Power PeopleSoft
Integration DDL Managed Electronic Commerce Phase
of PeopleSoft implementation. Provided project
management, skilled resources and corporate
strategies for future growth. Benefit From the
first day of production, the DDL-managed phase
was delivered on time, within budget and error
free.
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E-Commerce Solutions

• Electronic Data Interchange (EDI) Services
• Financial Transaction Processing
• Communication Protocols
• Cross Industry Solutions
• ERP Integration

Kellogg, U.K. SAP ERP Integration Using
international and European mapping standards, DDL
provided remote mapping of 100 electronic
business document transaction maps across the
three roll-out locations for the SAP
implementation. Benefit DDL provided the
customer a fixed-price solution and performed
within the tight implementation schedule, thereby
enabling the client to meet implementation goals.
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Client Feedback

• Whatever the project may be, we have
  continually used DDL because of the excellent job
  they do in the following through, meeting
  deadlines, doing the job right, and staying
  within budget of the project. I highly recommend
  them. .Zora Carson, Celanese Acetate

• We congratulate you and your company for
  developing and delivering a high quality product
  to the U. S. Department of Housing and Urban
  Development. .Frank L. Davis, U.S.
  Department of Housing and Urban Development

• If I need similar services in the future, you
  will be the first one I call. And I will
  definitely recommend your firm to others. Thank
  you for the phenomenal service and, most of all,
  the ease in which we were able to get going and
  get it done! Danielle Boyd, Donaldson Company

This isnt what DDL is saying about DDL
.. ..This is what our clients are saying about
DDL !
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