A Global Profile

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A Global Profile
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Ross Systems

• Process Industry Focus
• Higher success rate in process accounts
• Global Partner
• Worldwide, complete solution, long term
• Enterprise Wide System
• Seamless view of the enterprise
• Integrated, Process Focused Applications
• Better fit to unique needs
• Open, Configurable and Dinamic Architecture
• Short term ROI (faster implementations) and
  easier adaptation to changes

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Our Mission
To Help our customers to achieve its strategic
objectives, through the use of our advanced
SOLUTIONS .

• Maintain our products in constant evolution.
• Improve quality of our professional services.
• Know and take profit of new technologies.
• Collaborate with the best partners to bring
  superior performance to our services.

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A Global Organization

• Founded in 1972, oriented exclusively to
  Enterprise Resource Planning (ERP) Solutions.
• Focus in Process Industry.
• More than 9.000 sites life in more than 3.000
  customers.
• 600 Professionals in 53 worldwide offices.
• Two annual Users Meetings (RossWorld), both in
  USA and Europe.

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Global Sales Support
53 Offices Worldwide/600 Direct Employees
Moscow
Scandinavia
London
Brussels
Utrecht
Northampton
Berlin
Toronto
Tokyo
Montreal
Lisbon
Redwood City
Chicago
Budapest
Boston
Karachi
Dallas
Madrid
Milan
Taipei
New York
Paris
Los Angeles
Hong Kong
Atlanta
Barcelona
Bangkok
San Diego
Abu Dhabi
Kuala Lumpur
Caracas
Mexico
Singapore
Bogotá
Rio de Janeiro
Lima
Sydney
Sao Paulo
Santiago
South-Africa
Buenos Aires
Auckland
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Multi-National Implementations

• Pittsburgh Tube Corp
• Quaker Oats
• Quick Start Bakeries
• Reutgers AG
• Scott Paper
• Sonae Group
• Spillers
• Suntory
• Toray Plastics
• UCB
• Yeo Hiap Seng
• Zoltek

• Alcoa - Closure Systems
• Antonio Puig
• Apple Computer
• Arjo-Wiggins-Appleton
• Bacardi
• Borden Decorative Prod.
• Cambrex Corp.
• CSR
• Dairy Farmers Intl.
• Dell Computer
• Deutag AG
• Dragoco AG
• Eli Lilly Co.

• Firmenich, SA
• Fresh Start Bakeries
• Gelderse Papier Groep
• Guylians Chocolates
• Harrison Crossfield
• Imprimeries Quebecor
• James Hardie Industries
• Kerry Foods
• Komatsu
• Martinaire
• Mary Kay Cosmetics
• Novopharm Ltd
• Oxford Frozen Foods

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Supporting Your Global Implementation Strategy
Centralized
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Supporting Your Global Implementation Strategy

• Examples
• Eli Lilly -Central Control - localization at
  each plant
• Kerry Foods -Ross team drove two sitesKerry
  Foods staff implemented next 20 sites
• Zoltek -Simultaneous, autonomous implementations

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Supporting Your Global Implementation Strategy

• Examples
• Alcoa Closure Systems Inc. - Highly centralized
  solution distributed to international sites -
  China - Spain - Mexico - Hungary - Brazil -
  Bahrain - USA - Germany - Russia
• Harrison-Crossfield - Five sites - all autonomous

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Ross Europe

• UK, France, Holland, Belgium, Germany, Spain,
  Portugal, Ireland, Italy, Russia, Poland, Czsech
  Slovak Republics, Romania, Hungary, Greece,
  Middle East
• Escandinavia

• Profile
• In Europe since 1982
• 200 employees
• 150 certified consultants
• 700 customers
• 3.300 life sites

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Some Customers

• Arjo Wiggins
• France Telecom Mobil
• CADS
• Coface
• Imprimeries Quebecor
• Groupe Camif
• Holder
• Soleco
• Societe Generale
• France Printemps

• Home Office
• Spicers Ltd.
• Hampshire Chemicals
• Astra Pharmaceuticals
• Muller Diary
• Crown Prosecution
• Guinness Brewing Bg
• Telford Foods Limited
• Open University
• Dell Computer Corp.
• Cable Wireless, PLC
• British Telecomms.
• National Westminster Bank Plc
• Royal London NHS Trust

• UBS - union des Banques Suisses
• Firmenich
• ESO - L'Energie de L'Ouest Suisse

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Some Customers

• Antonio Puig
• Alcoa Capsulas Metálicas
• Metalogenia
• Cia Canariense
• La Casera
• Winterthur
• Heraclio Fournier
• Erkimia
• Centeon
• Sonae - Tafisa
• Puerto de Barcelona
• Feria de Barcelona
• Mercadona
• Menarini Diagnosticos
• Cromogenia Units
• Tompla
• Casademont

• Carmeuse
• Guylian NV
• Digital Equipment Enterprises
• Quaker Oats Europe
• UCB - Union Chemique Belge
• VFT NV - Rutgers
• Belgian Ministry of Sports -BLOSO

• Guiness Ireland
• Elli Lilly S.A.
• J E OBrien
• Eire Call
• Carbery Milk Products

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Some Customers

• DLO
• Gelderse Papiergroep
• Staadstel Osdoorp
• Grondbedriif Amsterdam
• Kemira Int'l. Services
• Mondi Foods BV
• Ptt Post B.v.
• Royal Netherlands Navy
• Ministerie Landbouw
• LNV- Ministry of Agriculture
• Cadans - The Netherlands Dept of Social Security

• Cambrex
• Hollies AB
• Rostvold Systems
• Oy Radiolinta
• F. Hollander Co.

• Millefori SPA
• Cambrex
• DSS

• Dragoco
• ALCOA - CSI
• Apple Computer Gmbh
• Douwe Egberts
• Engineering Research Assoc.

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Some Customers

• Alcoa CSI
• Mary Kay Cosmetics
• Malev Hungarian Airlines
• Hungarian Telecomms
• Pick Salami
• Dynastyr

• Agora Gazeta
• E Wedel
• Huta Czestochova
• Zaclady Kuznicze
• Tabuk Pharmaceuticals
• Jordan Telecom
• Alcoa CSI

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France

• Paris

• Profile
• 2 Offices
• 52 employees
• 80 customers
• 325 sites

• Nantes

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France

• Selected Customers
• Arjo Wiggins, SA (Paper)
• Soc. Ntl. Poudres Explosif (Chemicals)
• France Telecom Mobil (Telecom)
• LIPHA Laboratoires (Pharmaceutical)
• Porcher Textiles (Textile)
• Eurocel (Metals)
• CADS (Union Set) (Food)
• Imprimeries Quebecor (Printing)
• Charcuterie Imperator (Food)
• Groupe Camif (Catalog House)
• Holder (Food Beverage)
• COFACE (Insurance)
• Union des Banques Suisses -Swiss

• Soleco (Foods)
• EUNETCOM (Telecom)
• NA PALI (Chemicals)
• Societe Generale (Banking)
• France Printemps (Retail)
• Groupe AIPAL(Finance)
• Firmenich (Fragrance) -Swiss

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Ross Global Support Capabilities

• Global Project Manager
• Global Project Team support
• Global Partners
• 600 trained implementation specialists
• Regional support from worldwide locations
• 24x7 worldwide support
• Regional and worldwide user groups
• Local, regional and global support centers
• Multilingual support

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Professionals devoted to the Customer

• 220 Professionals in Europe.
• Oriented to the Customer.
• Total Implamentation Service.
• Projects granted in
• Deadlines.
• Total Costs.

• Extended experience in ERP solutions
  implementations.
• Team Organization
• Through expertise.
• Leaded by a Project Director.
• Contiuus support of Systems Technical Team and
  Product Experts.

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Global Partners

• Deloitte Touche
• Price Waterhouse Coopers
• M.I.S.
• Cap Gemini
• Sema Group

• Andersen Consulting
• Arthur Andersen
• EDS
• Ernst Young
• Cimix

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Ross Global Product

• Designed for multi-company, multi-site,
  multi-entity
• Language Support - English, French, Spanish,
  Portuguese, German, Italian, Dutch, Swedish,
  Polish, Hungarian, Japanese, Chinese, Thai,
  etc...
• Localization for local country statutes and
  practices
• Flexible architecture to support local needs
• Global version including all localized national
  extensions
• Euro Year 2000 compliance
• Business Processes Modelling Tools

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A Growing Company
1996 - 1998 Total Revenue (in Million US )
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More Importantly
1996 - 1998 Software Revenue (in Million US )
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Important to our Customers
Research Development as a on Sales
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Positioning

• Process Industry
• Food Beverage
• Chemical Petrochemical
• Farmaceutical
• Natural Resources (Metals, Wood, ...)
• Others
• Mid to Big size companies
• Multinational, Global Companies
• Rapid Return of Investment

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Process Industry Focus
1996 - 1998 Process Manufacturing Contracts (in
Million US )
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Gartner Group
Summary Ratings for Batch/Repetitive Functionality
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5.4
4.8
4.87
5
4.47
5
3.81
4
3
2.86
3
2.2
2
1
0
0
JBA
MAI
JDE
Ross
Baan
Oracle
Intentia
SAP R/3
4th Shift
ERP Avg.
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Gartner Group
Summary Ratings for Continuous/Batch Functionality
6
5.4
4.6
5
4.33
4.2
4.06
4
3.28
2.6
3
2.2
2.2
2.2
2
1
0
0
MAI
JDE
SSA
JBA
Ross
Baan
Oracle
Intentia
SAP R/3
4th Shift
ERP Avg.
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Support Service
6
6
5.7
6
5.2
5
5
4
3.5
3.4
3.2
3.3
2.8
3
2
1
0
ERP Avg.
MAI
JBA
SSA
JDE
SAP R/3
Ross
Baan
Oracle
Intentia
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Ross Results

• RossResults ERP Solution Delivery Methodology
• Ross Services
• The FrontRunner Renaissance CS implementation
  methodology
• Renaissance CS Ross On-Line Knowledge
• Consulting Alliance Program
• Ross Global Support
• SAM

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Built-in Implementation Tools
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Built-in Methodology...Expertise
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The Influence Groups

• We interviewed about a dozen Ross Customers at
  the conference -- Even with consultants managing
  the implementation process the ratio of service
  fee to license price was around one to one.
• Joel Serface AMR Alert on Manufacturing
  February 28, 1997

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Process Manufacturing Client List

• Pharmaceuticals/Biotechnology
• Anabolic Laboratories, Inc.
• Astra Pharmaceuticals Ltd
• Astra-Merck Group
• Avant Immunotherapeutics, Inc.
• Barr Laboratories
• Biopure, Inc.
• Boston Biomedica, Inc.
• Centeon SA
• Centre Specialty Pharmaceutiques
• Co-Operative Animal Health, Ltd.
• Creative BioMolecules
• Dako Diagnostics Limited
• Eli Lilly Co.
• Enzymatic Therapy, Inc.
• Eschmann Bros. Walsh Limited

• Farmasierra S.L.
• Faulding Pharmaceuticals
• Fisons plc
• Generics (UK) Limited
• Genetics Institute, Inc.
• Genzyme (UK) Limited
• Hardy Diagnostics
• IDEC Pharmaceuticals
• Intracel, Inc.
• Laboratorios Hipra, S.A.
• Laboratorios Norman F.A.
• Lederle-Praxis Biologics
• Matrix Pharmaceuticals, Inc.
• Menarini Diagnosticos, S.A.
• Mission Pharmacal
• Morton Grove Pharmaceuticals

Mylan Pharmaceuticals Napp Technologies Novopharm,
Ltd. Organon Laboratories Limited Osteotech,
Inc. Peter Black Healthcare Limited Pharmascience
Sanofi Tabuk Pharmaceuticals Técnicas Médicas
SA UCB Pharma SA UCB-Bioproducts SA Usana,
Inc. Zeus Scientific, Inc.
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Más Información
http//www.interface.ru http//www.rossinc.com