ATO Headquarters Structure

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ATO Headquarters Structure
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EN ROUTE OCEANIC
CHIEF OPERATING OFFICER Russ Chew
CHIEF OPERATING OFFICER AIR TRAFFIC
ORGANIZATION Russ Chew
VICE PRESIDENT OF EN ROUTE OCEANIC Charlie
Keegan
Manager of En Route Oceanic Administration
Director of En Route Oceanic Planning
Director of En Route Oceanic Finance
Director of En Route Oceanic Safety
Operations Support
Director of En Route Oceanic Program
Operations
Directors of En Route Oceanic Area Operations
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TERMINAL
CHIEF OPERATING OFFICER Russ Chew
CHIEF OPERATING OFFICER AIR TRAFFIC
ORGANIZATION Russ Chew
VICE PRESIDENT OF TERMINAL Bruce Johnson
Director of Terminal Planning
Director of Terminal Program Operations
Director of Terminal Safety Operations Support
Director of Terminal Finance
Manager of Terminal Administration
Directors of Terminal Area Operations
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FLIGHT SERVICES
CHIEF OPERATING OFFICER Russ Chew
CHIEF OPERATING OFFICER AIR TRAFFIC
ORGANIZATION Russ Chew
VICE PRESIDENT OF FLIGHT SERVICES Jim Washington
Project Manager of Most Efficient Organization
(MEO)
Manager of Flight Services Administration
Director of Flight Services Communications
Director of Safety Operations Support
Director of Flight Services Program Operations
Directors of Flight Services Area Operations
Director of Flight Services Finance Planning
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SYSTEM OPERATIONS
CHIEF OPERATING OFFICER Russ Chew
CHIEF OPERATING OFFICER AIR TRAFFIC
ORGANIZATION Russ Chew
VICE PRESIDENT OF SYSTEM OPERATIONS Linda
Schuessler
Director of System Operations Finance Planning
Director of System Operations Programs
Director of System Operations Security
Director of System Operations Safety
Manager of System Operations Administration
Director of System Operations
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ATO Service Units Cross Matrix
Vice President of System Operations
Vice President of Terminal
Vice President of En Route Oceanic
Vice President of Flight Services
Director of System
Operations
Directors of Terminal Area
Operations
Directors of En Route Oceanic Area Operations
Directors of Flight Services Area Operations
Director of System Operations Programs
Director of Flight Services Program Operations
Director of Terminal Program
Operations
Director of En Route Oceanic Program Operations
Director of Flight Services Safety Operations
Support
Director of System Operations Safety
Director of Safety
Operations Support
Director of Safety
Operations Support
Director of System Ops. Finance
Planning
Director of Flight Services Finance Planning
Director of En Route Oceanic Planning
Director of Terminal Planning
Director of En Route Oceanic Finance
Director of Terminal Finance
Director of Flight Services Communications
(Liaison)
Director of System Operations Security
Manager of System Operations Administration
Manager of Flight Services Administration
Manager of Terminal Administration
Manager of En Route Oceanic Administration
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ATO Regional Field RealignmentBriefing
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ATO Field Implementation Briefing

• Todays briefing will discuss
• Realignment of regional and field facilities into
  the ATO structure
• Creation of single AT option Service Areas
• Service Area office locations
• Realignment of managerial positions to reduce
  layers and promote efficiency of support
  functions
• Implementation timeline
• Benefits and Challenges

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ATO Field Implementation Briefing

• Objective Realign current Air Traffic regional
  and field facilities and personnel into ATO
  Service Units
• Terminal
• En Route and Oceanic
• Flight Services
• System Operations

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ATO Field Implementation Briefing

• Constraints
• Realign concurrent with National ATO
  implementation
• Reduce managerial layers from the Vice Presidents
  to the point of service delivery to no more than
  six
• Minimize impact
• On the operation
• On the employees
• Remain within current budget
• Maintain AT presence at current regional offices

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ATO Field Implementation Briefing

• Current Structure
• Nine regional offices provide support to field
  facilities of all AT options

- En Route Oceanic
- Terminal
- Flight Services
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ATO Field Implementation Briefing

• New Structure
• Each AT option is in an individual Service Unit

• Each Service Unit has three (3) Service Areas

• Each Service Area will provide option specific
  support to its field facilities

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Terminal Service Unit Structure
TERMINAL SERVICE UNIT
Terminal Field Facilities
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En Route Oceanic Service Unit Structure
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ATO Field Implementation Briefing

• New Structure
• En Route and Terminal option service areas based
  on en route center boundaries to facilitate
  operational transparency

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EN ROUTE AND TERMINAL OPTIONS SERVICE AREAS
Central
Western
Eastern
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Service Area Facility Alignments

• En Route and Oceanic
• West 7 ARTCCs and 1 CERAPS
• Anchorage (ZAN), Seattle (ZSE), Oakland (ZOA),
  Los Angeles (ZLA), Salt Lake City (ZLC), Denver
  (ZDV), Albuquerque (ZAB), Guam (ZUA)

• Central 6 ARTCCs
• Minneapolis (ZMP), Chicago (ZAU), Kansas City
  (ZKC), Fort Worth (ZFW), Memphis
  (ZME), Houston) (ZHU)

• East 8 ARTCCs and 1 CERAP
• Boston (ZBW), New York (ZNY), Washington DC
  (ZDC), Cleveland (ZOB), Indianapolis (ZID),
  Jacksonville (ZJX), Atlanta (ZTL), Miami
  (ZMA), San Juan (ZSU)

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Service Area Facility Alignments

• Terminal
• West 85 FAA facilities / 68 FCTs
• Central 87 FAA facilities / 71 FCTs
• East 121 FAA facilities / 81 FCTs
• Total
• 220 FCTs
• 293 FAA Facilities

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ATO Field Implementation Briefing

• New Structure Each AT option will have 3 Service
  Areas that provide option specific services to
  its field facilities
• En Route and Terminal option service areas based
  on en route center boundaries

• Flight Services service areas based on state
  boundaries

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FLIGHT SERVICES OPTION SERVICE AREAS
Western
Eastern
Alaskan
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Service Area Facility Alignments

• Flight Service Facilities
• West 30
• East 28
• Alaska 17
• 3 AFSSs, 8 FSSs, 6 Seasonal

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Service Area Office Locations

• En Route Oceanic Service Areas
• Northwest Regional Office (ANM)
• Southwest Regional Office (ASW)
• Southern Regional Office (ASO)
• Terminal Service Areas
• Western Pacific Regional Office (AWP)
• Great Lakes Regional Office (AGL)
• Eastern Regional Office (AEA)
• Flight Services Areas
• Alaska Regional Office (AAL)
• Central Regional Office (ACE)
• New England Regional Office (ANE)

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En Route and Flight Services Service Unit Layers
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Terminal Service Unit Layers
Current
Associate Administrator for Air Traffic Services
Deputy Associate Administrator for Air Traffic
Services
Director Air Traffic Service
11 Layers
Deputy Director Air Traffic Service
Air Traffic Division Manager
Assistant Air Traffic Division Manager
HUB/Air Traffic Manager
Assistant Air Traffic Manager
Operations Manager
Operations Supervisor
Controller
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Terminal Service Unit Layers
HUB Facilities
6 Layers
6 Layers
5 Layers
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Option Service Units and System Operations
Chief Operating Officer ATO
VICE PRESIDENT OF Terminal Bruce Johnson
VICE PRESIDENT OF Flight Services James
Washington
VICE PRESIDENT OF System Operations Linda
Schuessler
VICE PRESIDENT OF En Route / Oceanic Charles
Keegan
Director Flight Services Operations Eastern
Service Area
Director of System Operations
Director En route Operations Eastern Service Area
Director Terminal Operations Eastern Service Area
Director Terminal Operations Western Service Area
Director Flight Services Operations Western
Service Area
Director En Route Operations Western Service Area
Director Terminal Operations Central Service Area
Director En route Operations Central Service Area
Director of Flight Services Operations Alaskan
Service Area
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Example Service Area Office Structure
DIRECTOR TERMINAL OPERATIONS WESTERN SA
Administrative Assistant(s)
Air Traffic Managers (HUBs/Stand-alone TRACONs)
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Service Area Office Structure
DIRECTOR TERMINAL OPERATIONS WESTERN SA
Manager Terminal Office Western SA
Manager of Program Operations
Manager of Safety
Manager of Operations Support
Manager of Finance and Administration
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Service Area Office Lines of Communication
VICE PRESIDENTS OF Terminal, En Route/Oceanic or
Flight Services
Directors Of XXX Area Operations
Director of Safety and Operations Support
Director of Program Operations
Director of Planning
Director of Finance
Manager XXX Office YYY Service Area
Operations Support
Finance and Administration
Safety
Program Operations
NEW
510 Requirements
505 Quality Assurance
520/530 Operations Support
540 Facility Support
OLD
Conceptual Picture
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HUB, Stand-Alone TRACONs, En Route Structure
Vice President Terminal
CHIEF OPERATING OFFICER Russ Chew
Director Terminal Operations Western SA
(Example of Terminal Facility Structure)
HUB/Air Traffic Manager
Administrative Assistant(s)
Operations Managers
Satellite Facilities
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HUB, Stand-Alone TRACONs, En Route Structure
HUB/Air Traffic Manager
Manager Terminal Service Center Phoenix TRACON
Support Manager Program Operations
Support Manager Safety
Support Manager Operations Support
Support Manager Finance and Administration
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System Operations Structure
DIRECTOR System Operations
Manager Tactical Operations
Manager Air Traffic Control System Command
Center
Manager Tactical Operations
Manager Tactical Operations
Manager Tactical Operations
Manager Tactical Operations
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Implementation Plan Timeline

• January 15-31 or ATO effective date
• Select and announce Service Area Directors
• Brief employees
• Brief unions at National level ( informational
  only)

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Implementation Plan Timeline

• February 2
• Service Area directors start development of
  implementation plan for transferring to option
  specific service areas
• February 9
• Service Areas become effective
• Service Area directors assume their duties
  and responsibilities
• Regional and facility staff functions remain
  unchanged (change primarily transparent)
• Option specific issues addressed by
  inter-service area coordination and communication
• All personnel cost accounting codes are aligned
  with their respective service units (paper
  transfer)

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Implementation Plan Timeline (cont.)

• March 8
• Service Area director implementation plan
  completed and initiated
• (all functions except those requiring
  negotiations)
• Unions notified Nationally of any changes to
  working conditions in implementation plan and for
  opportunity to bargain
• Employees briefed
• Transition regional branches to service area
  structure
• June 4
• National negotiations with unions completed (on
  or before target date)

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Todays Air Traffic Services Structure
Director of Air Traffic
Southern Regional Office
Eastern Regional Office
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ATO Field Structure Day 1
VP for En Route and Oceanic
VP for Terminal
Eastern En Route Oceanic Service Area
Office (Southern Regional Office)
Eastern Terminal Service Area Office (Eastern
Regional Office)
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ATO Field Structure
March 8, 2004
VP for En Route Oceanic
VP for Terminal
Eastern En Route Oceanic Office (Southern
Regional Office)
Eastern Terminal Area Office
(Eastern Regional Office)
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OE/Accident Thread - Day 1
VP for Terminal
VP for En Route and Oceanic
Eastern En Route Oceanic Service Area
Office (Southern Regional Office)
Eastern Terminal Service Area
Office (Eastern Regional Office)
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Violence Thread - Day 1

• DeRidder, LA AFSS employee makes a threat

• The facility notifies the Central En Route
  Service Area Office (CESAO) Facility Support
  branch
• (currently Southwest Region)

• The CESAO Facility Support branch notifies the
  Western Flight Services Area Office (WFSAO)
  Director
• (currently Central Region)

• The WFSA Director notifies the VP for Flight
  Services and works with the facility

• The VP for Flight Services notifies the COO

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Union Thread - Day 1

• Issue occurs at Portland TRACON

• Facility coordinates with Western En Route
  Service Area Office (WESAO), Facility Support
  branch
• (currently Northwest Mountain Region)

• WESAO Facility Support branch coordinates with
  Western Terminal Service Area office WTSAO,
  Facility Support branch
• (currently Western Pacific Region)

• The WTSAO Facility Support branch coordinates
  with the WTSAO Service Area director

• The WTSAO Service Area director coordinates with
  the VP for Terminal

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Benefits

• Expeditious field implementation
• Transparent to operational functions and assures
  continuity
• Transparent to field facility employees
• Limited impact on employees and bargaining units
• Minimized costs for transition
• Reduced managerial layers from 11 to 6
• Realigned 18 regional managerial positions
• 9 assistant division managers
• 9 branch managers
• Area offices structured for efficiency gains
• Service areas conform to traffic flows

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Challenges

• Maintaining focus on the operation
• Managing the cultural change
• Addressing employee concerns
• Aligning employee knowledge and skills
• Transitioning to option specific specialization
  in areas inter intra region
• Communications and coordination
• Training

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Summary

• The AT Division managers geographical areas of
  responsibility will be changed from the FAAs
  regional boundaries
• The AT Division managers geographical areas of
  responsibility will be named Service Areas
• Each AT Division managers responsibilities will
  be limited to one option or Service Unit En
  Route and Oceanic, Terminal or Flights Services
• The AT Division manager position will be renamed
  Director of Service Unit Operations i.e.
  Director Terminal Operations

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Summary

• Service Area Office Manager and Service Center
  Manager positions established
• All employees cost accounting codes aligned with
  their respective Service Units
• No restructuring below the Branch Manager level
  at this time