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INDIA Business

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Title: INDIA Business


1
INDIABusiness Culture
Megan Raines Nora Freeman Sarah
Shelton Satchithanandam Sukumar
2
India Fun Facts
  • The number system was invented by India.
    Aryabhatta was the scientist who invented the
    digit zero.
  • Chess was invented in India.
  • Algebra, Trigonometry and Calculus are studies
    which originated in India.

3
India Fun Facts (contd)
  • The place value system and the decimal system
    were developed in 100 BC in India.
  • India has the most post offices in the world.
  • The largest employer in the world is the Indian
    railway system, employing over a million people.
  • The current leadership of India is implementing
    sweeping changes to encourage international
    business in India, from privatization to the
    liberalization of trade.

4
Indian Workers in America
  • 38 of Doctors in America are Indians.
  • 12 of Scientists in America are Indians.
  • 36 of NASA employees are Indians.
  • 34 of MICROSOFT employees are Indians.
  • 28 of IBM employees are Indians.
  • 17 of INTEL employees are Indians.
  • 13 of XEROX employees are Indians.

5
Indian Rules for Appearance
  • Men are generally expected to wear a suit and tie
    for business, although the jacket may be removed
    in the summer. Women should wear conservative
    dresses or pantsuits.
  • When dressing casual, short-sleeved shirts and
    long pants are preferred for men shorts are
    acceptable only when exercising. Women must keep
    their upper arms, chest, back, and legs covered
    at all times.
  • Women should wear long pants when exercising.
  • The use of leather products including belts or
    handbags may be considered offensive, especially
    in temples. Hindus revere cows and do not use
    leather products.

6
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7
Indian Rules for Behavior 
  • The head is considered the seat of the soul.
    Never touch someone elses head, not even to pat
    the hair of a child.
  • Beckoning someone with the palm up and wagging
    one finger can be construed as in insult.
    Standing with your hands on your hips will be
    interpreted as an aggressive posture.
  • Whistling is impolite and winking may be
    interpreted as either an insult or a sexual
    proposition.

8
Indian Rules for Behavior (contd)
  • Feet are considered unclean. If your shoes or
    feet touch another person, apologize.
  • Gifts are not opened in the presence of the
    giver. If you receive a wrapped gift, set it
    aside until the giver leaves.
  • Business lunches are preferred to dinners. Hindus
    do not eat beef and Muslims do not eat pork.

9
Indian Rules for Communications
  • There are more than fourteen major and three
    hundred minor languages spoken in India. The
    official languages are English and Hindi. English
    is widely used in business, politics and
    education.
  • The word "no" has harsh implications in India.
    Evasive refusals are more common, and are
    considered more polite. Never directly refuse an
    invitation, a vague "Ill try" is an acceptable
    refusal.
  • Titles are very important. Always use
    professional titles.

10
Geography
  • Located in Southern Asia, bordering the Arabian
    Sea and the Bay of Bengal, between Burma and
    Pakistan
  • Slightly more than one-third the size of the US
  • Occupies only 2.4 of the world's land area
  • Climate varies from tropical monsoon in south to
    temperate in north
  • Terrain consists of upland plain (Deccan Plateau)
    in south, flat to rolling plain along the Ganges,
    deserts in west, and Himalayas in north
  • Natural hazards droughts, flash floods, severe
    thunderstorms, and earthquakes

11
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12
Geography (contd)
  • Some environmental issues include
  • Deforestation and Overgrazing
  • Soil erosion
  • Desertification
  • Air pollution from industrial effluents and
    vehicle emissions
  • Water pollution from raw sewage and runoff of
    agricultural pesticides
  • Tap water is not potable throughout the country
  • Huge and growing population is overstraining
    natural resources

13
Demographics
  • Supports over 15 of worlds population
  • Current population of 1,065,070,607 (July 2004
    est.)
  • Ethnic groups
  • Indo-Aryan 72
  • Dravidian 25
  • Mongoloid and other's 3
  • Religions
  • Hindu 81.3
  • Muslim 12
  • Christian 2.3
  • Sikh 1.9
  • Other groups (Jain, Buddhist, Parsi) 2.5

14
People
  • English is the most important language for
    national, political, and commercial communication
  • Hindi is the national language and primary tongue
    of 30 of the people
  • The government has recognized 22 official
    languages

15
People (contd)
  • The caste system reflects Indian occupational and
    socio-religiously defined hierarchies
  • Four broad categories of castes, including a
    category of outcastes, referred to as "dalits."

Source http//www.indianchild.com/india_pictures.
htm
16
Political System
  • Form of government
  • Parliamentary
  • Legislature
  • Parliament Consists of President and the two
    Houses, known as Rajya Sabha (Council of States6
    year term) and Lok Sabha (House of the People5
    year term)
  • Executive
  • Consists of President (5 year term),
    Vice-President (5 year term) and Council of
    Ministers led by the Prime Minister
  • Judiciary
  • Independent of executivejudges are appointed by
    the president and remain in office until they
    reach the age of 65

17
Business Culture How To..
  • It is advisable to schedule your appointment
    several months in advance. If you are making your
    appointments before coming to India, do emphasize
    that you will be in India for a short period of
    time, if this is the case. It is also useful to
    reconfirm your meeting a few days before the
    agreed upon date
  • Though not essential, it often helps in getting
    an appointment if you have an Indian contact.
  • There is a distinct difference in the cultures of
    the government departments and business
    organizations. Compared to a business
    organization, it is normally more difficult to
    get an appointment with officials in a government
    department. Also, in the government departments,
    there is a greater likelihood that your
    appointment may be rescheduled or that you may be
    kept waiting for as many as several hours before
    you actually meet the person.
  • Do be prepared for last minute changes in the
    time and place of your meeting. It is useful to
    leave your contact details with the secretary of
    the person, so that, in case there are changes,
    you can be informed.

18
Business Culture How To
  • It is advisable to make the effort to be early in
    order to keep your appointment. In most Indian
    cities, the roads are quite crowded, and during
    high-traffic hours, it can take you a long time
    to reach your destination.
  • Normal office hours are 1000 a.m. to 500 p.m.
    However, in some large cities e.g., Mumbai,
    some places of business start working earlier to
    avoid congested traffic while commuting.
    Increasingly, among the business organizations,
    there is also a trend towards a longer working
    day, which can start as early as 730 a.m. and
    last till 800 p.m.
  • Normally, lunch is for one hour, between 1200
    p.m. and 200 p.m.
  • The work-week differs across organizations and
    sectors Government offices work Monday-Saturday,
    with the second Saturday of the month as an
    additional holiday most business organizations
    follow a five-and-a-half day work week and, most
    IT and software companies have a five-day
    work-week, with Saturday and Sunday off.

19
Business Culture How To
  • Like the rest of India, Indian business culture
    is also very diverse and heterogeneous. While the
    following points would help in negotiating a
    deal, it is important to be sensitive to, and
    appreciate, the diversity of Indian business
    culture, which varies across regions, sectors,
    and ownership patterns.
  • English is the common language for conducting
    business, and therefore, it is not necessary to
    get your card translated into any Indian
    language. If you are not from an English-speaking
    country, then you must get your brochures and
    other promotional material prepared in English.
  • In addition, the pronunciation varies widely
    across the country, which can sometimes make it
    difficult to understand spoken English. You can,
    however, request a person to repeat what s/he has
    said slowly. Such a request from a foreigner is
    not considered as a discourtesy.
  • In general, Indians are cautious in accepting a
    new idea or proposal. Openness to a new idea
    depends not only on its quality, but also on its
    source and endorsement. That is, information
    about who else has implemented it or who has
    proposed it has a major influence on the decision
    about a new idea. In making a proposal, you must
    include such details accordingly.

20
Business Culture When
  • The business and official work in India are done
    using the western 'Christian' calendar. The
    convention for writing dates is dd/mm/yy, e.g.,
    December 25th, 2004 will be written as 25/12/04.
  • Most Indians take vacations during the summers
    April-June and Mid-December to Mid-January. In
    addition, in Northern and Eastern India, a
    favorite time for taking vacations is around
    October, which coincides with Dussehra/ Pooja
    holidays see below.
  • India has a long list of holidays. Since India is
    a culturally diverse country, different parts of
    the country also celebrate festivals which are
    regional in nature. Thus, each state also has its
    own list of holidays. You can get this list from
    the Tourism Departments of the particular states.
  • Most of the companies pay their employees on a
    monthly basis. Hourly pay is not practiced.

21
Business Opportunities
  • Energy
  • Telecommunications
  • Insurance and Financial Services
  • Manufacturing
  • Transportations
  • Urban Development
  • Other Areas of Infrastructure

22
Investment Risks
  • Sovereign Risks
  • Avoid investing in the extreme North Eastern
    parts of India because of terrorist threats.
  • Commercial Risks
  • Seen in any country India has several market
    research firms that can study the demand/supply
    for any situation.

23
Investment Risks (contd)
  • Risk of Foreign Sanctions
  • Nuclear armed and seen as a threat to some
    countries such as the United States

24
References
  • http//www.indianchild.com/amazing_facts_of_India.
    htm
  • http//www.tourismofindia.com/fs/interestingfacts.
    htm
  • http//www.cyborlink.com/besite/india.htm
  • http//www.photius.com/wfb2000/countries/india/ind
    ia_government.html
  • http//en.wikipedia.org/wiki/Demographics_of_India
  • http//www.indiaserver.com/biz/india-political-sys
    tem.html
  • http//www.indianchild.com/india_pictures.htm

25
References (contd)
  • http//www.kmike.com/country/indemog.htm
  • http//www.iloveindia.com/population-of-india/
  • http//www.cia.gov/cia/publications/factbook/geos/
    in.html
  • http//www.indiaserver.com/biz/government-india.ht
    ml
  • http//www.executiveplanet.com/business-etiquette/
    India.html
  • http//www.morebusiness.com/running_your_business/
    management/d930585271.brc
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