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Exploring%20Technologies%20of%20Intimacy%20Minimal%20Intimate%20Objects

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How can we understand when our users think they've transmitted it? ... So this communication was in a instant. Cross-referencing Results: Quantitative & Qualitative ... – PowerPoint PPT presentation

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Title: Exploring%20Technologies%20of%20Intimacy%20Minimal%20Intimate%20Objects


1
Exploring Technologies of IntimacyMinimal
Intimate Objects
  • Society for the Social Studies of Science
  • Pasadena, CA
  • 20 October 2005
  • Joseph Jofish Kaye
  • Culturally Embedded Computing
  • Cornell Information Science
  • jofish_at_cornell.edu

2
Thanks to
  • Phoebe Sengers, Liz Goulding CEmCom
  • Collaborators Mariah K. Levitt, Jeff Nevins,
    Jessica Golden Vanessa Schmidt
  • Kirsten Boehner Jeff Hancock
  • Bill Arms, Richard Calvi, Aakash Jain, Vishal
    Desai, Shantanu Shah, Matt Feusner, Wei Guo,
    William Yip

3
Intimate Objects
  • Technological devices for couples to communicate
  • Long distance relationships lead users of
    communication technologies
  • Focus of this talk evaluation

4
Minimal Intimate Objects
  • How can we build technological objects that will
    allow us to study the communication of intimacy?

5
Minimal Intimate Objects
  • What is intimacy, anyway?
  • How much bandwidth does it take to sucessfully
    transmit intimacy? Can we even measure it that
    way?
  • How do we know when weve transmitted it?
  • How can we understand when our users think
    theyve transmitted it?
  • How can we evaluate a system designed to
    communicate something when we cant even measure
    if its there or not?
  • If only it was as easy as this

6
How much does Ariel love Eric? Count the hearts!
Disney (1997) The Special Edition Little
Mermaid Coloring Book. Golden Books Publishing.
Answer 19
7
Minimal Intimate Objects VIO
  • VIO (Virtual Intimate Object)
  • Software device represented as a small red circle
    in the taskbar of Windows screen
  • When circle is clicked, partners circle glows
    bright red, then fades over time.
  • Kaye, Levitt, Nevins, Golden Schmidt.
    Communicating Intimacy One Bit at a Time.
    Proceedings of CHI 2005, ACM Press.

8
Methodology Participants
  • Participants
  • 10 couples in existing long-distance
    relationships (n20)
  • 5 couples assigned to VIO (n10)
  • 5 couples assigned to MinIO (n10)

9
Methodology Procedure
  • Procedure
  • Initial screening for technology
  • Pre-test questionnaire
  • Daily Survey for 7 days
  • Post-test questionnaire
  • Server logs of every use of IO

10
Daily Survey Entries
  • Daily repeating Likkert scale questions
  • How close do you feel to your partner today?
  • How satisfied do you feel by your relationship
    today?
  • How connected do you feel to your partner today?
  • What impact do you think your frequency of use of
    VIO had on your partners day?
  • What is your overall attitude towards VIO today?
  • What is your overall interest level in VIO today?
  • How comfortable did you feel with VIO today?
  • No aggregate statistically significant trends

11
Designing rich evaluationof minimal communication
  • Subjects filled out a daily survey
  • Designed
  • to be enchanting and compelling to use
  • for rich feedback
  • to promote reflection by the user on
  • the relationship
  • the technology
  • the study itself

12
Logbook Entries Relationship
  • Questions about relationship
  • The color/song/TV show/season that currently best
    represents my relationship is
  • If I were to do a dance about my relationship
    today, it would be a
  • Rumba Samba Tango Waltz Swing

13
Logbook Entries Relationship
  • The color that currently best represents my
    relationship is
  • Amber/yellow --gt do I proceed w/ caution or speed
    up to beat the red or slow down anticipating a
    step
  • Purple - we have a more matured, aged
    relationship rather than a new, boundless one
    which would best be described by red. Purple is
    the more aged, ripened form of red.
  • Yellow! Like a sun, like a summer. I often laugh
    with Sven especially in those days. Using Vio is
    really funny and interesting.

14
Logbook Entries The IO
  • Questions about the intimate object itself
  • I would name my IO my partners IO
  • If I could change one thing about my IO it would
    be
  • If my IO made a sound it would be
  • Draw a picture of your ideal IO
  • I generally used my IO when I was
  • If I could change one thing about my IO it would
    be

15
Logbook Entries The IO
  • If I could change one thing about my VIO it would
    be
  • the fact that I can only use it when I'm on my
    computer cuz if I'm home and want to use it I
    have to turn it on and if I'm out I have to keep
    track that I want to click it
  • The lag time between click and reaction
  • Well I can see Vio only on the bar down, so I
    have to see it looking down. It would be nice if
    Vio will be something you can move around your
    desktop and put it where you prefer to be.
  • Have the red/pink color take longer to fade.

16
Logbook Entries Study itself
  • Questions about the study itself
  • I think this research is really about
  • Which of these is your favorite number?
  • 1 2 3 4 5 6 7
  • I would name the people conducting this study
  • Tell us a better way to do this study
  • Who have you told about this study? Why?

17
Logbook Entries
  • I think this research is really about
  • Whether VIO promotes or enhances intimacy for
    long-distance couples
  • people in relationships trying to connect
    throughout the day without using or needing
    words.
  • It is a new way for communication.
  • Creating computer dependency and spreading and
    marketing it to the general public

18
Rich Stories from Minimal Data
  • Did it make you feel closer to your partner?
  • I was surprised to see one morning that my
    partner had actually turned on his computer just
    to push VIO and then turned it off again
  • YES - We share this experience together, and we
    use VIO aware that from another part of the world
    someone was thinking to each other! When VIO
    became red I feel very happy, because I knew that
    my boyfriend was clicking on it. So this
    communication was in a instant.

19
Cross-referencing ResultsQuantitative
Qualitative
  • We can correlate their use of the software with
    answers to questions.
  • If my relationship were a season, it would be
  • 7/10 VIO subjects pick summer
  • 1/10, the most heavy user, picked spring
  • 2/10, the couple with the lowest VIO use, pick
    fall and winter

20
Observations
  • Clicks are situated in a deep understanding of
    the couples shared relationship
  • The first click of the morning
  • Im awake!
  • Call me!
  • vs. Clickwars
  • No! I love you more!

21
Numerical Results
  • Participants used it on average a total of 14 to
    168 times a day (average 35, SD 27, max gt 700)
  • 75 reported VIO made them feel closer to their
    partner during the study.
  • 88 stated it became a regular part of their
    daily routine.
  • Many participants found it was an unobtrusive way
    to communicate while at work.

22
Rich evaluations for rich situations
  • Inspired by cultural probes
  • Rich understanding of users experience with the
    device
  • Rich opportunities for reflection
  • Rich source of input for what to do next, both
    for research and for the software.

23
Back to evaluating
  • So how we can we evaluate?
  • Zen Fairy Tales
  • Audit society
  • HCI design, build, evaluate
  • Iterative design
  • Evaluation looks back and looks forward
  • Mateas A good evaluation tells me what to do
    next

24
  • Joseph Jofish Kaye
  • Culturally Embedded Computing
  • Cornell Information Science
  • jofish_at_cornell.edu
  • This talk at jofish.com/talks
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