Workforce planning

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Workforce planning

• DEVELOPING AND IMPLEMENTING WORKFORCE PLANS

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Can you guess the links between these 3 images?
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IN THIS TOPIC YOU WILL LEARN ABOUT

• Components of workforce plans
• Assessing internal and external influences on
  workforce plans
• The value of using
• workforce plans

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Aims Today
Understand the stages involved in workforce
planning
Workforce planning is a systematic process for
identifying and addressing the gaps between the
workforce of today and the human capital needs
of tomorrow
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WORKFORCE PLANNING

• The process of assessing current and future
  staffing needs
• Allows management to be proactive and plan for
  any changes in the future size or nature of the
  workforce

Future workforce Size and skills
How? What steps can a business take in
preparation?
Current workforce Size and skills
Where are we now?
How are we going to get there?
Where do we want to be in the future?
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Alan Sugars workforce planning.
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Alan Sugars workforce planning.

• Corporate objectives ?
• Audit current staff age, skills, flexibility,
  management ? What skills does the sidekick need?
• Identify need to recruit advertise, job
  description, person specification, selection
  procedure ? Will this post be advertised? What
  skills does the sidekick need?
• Training needed for the role?

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Alan Sugars workforce planning.
It's quintessentially British to have the
slightly older woman. We don't do glamour in
Britain, we do sensible, regal and sound. We have
the candidates for eye-candy and it's important
that they are looking across the boardroom at the
craggiest faces.

• Corporate objectives next series sidekick
  needed.
• Audit current staff age, skills, flexibility,
  management The communication of Mountford and
  Hewer is mostly non-verbal. They never ingratiate
  themselves with the contestants, which I think is
  admirable You have to be brilliant at
  eye-rolling, arched eyebrows, cocked heads,
  mischievous smiles, sometimes looking away in
  sheer horror.
• Identify need to recruit advertise, job
  description, person specification, selection
  procedure in time for next year
• Train on the job, off the job appraisal

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Another real business example.

• Of workforce planning

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Terminal 5 Heathrow

• It took 18 years to design, 20,000 workers to
  build and cost 4.3bn - but now Heathrow
  airport's terminal five is finally complete. The
  new building, designed by the Richard Rogers
  Partnership, is 'one of the most breathtaking
  man-made spaces in modern Britain,'

So what workforce plans did they need?
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Terminal 5 Heathrow
Corporate objectives ? Audit current staff age,
skills, flexibility, management ? Identify need
to recruit advertise, job description, person
specification, selection procedure ? Training
needed for the role?
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Workforce plan

• Corporate objectives opening a new terminal!
• Audit current staff age, skills, flexibility,
  management need loads more!
• Identify need to recruit advertise, job
  description, person specification, selection
  procedure in time for opening.
• Train on the job, off the job appraisals
  this was BAA weak point!

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(No Transcript)
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Problems at Heathrow.
To what extent is it important to get
workforce planning right?

• Management not listening to experienced staff
  concerns
• Not enough staff employed
• Lack of experience with the layout of the
  building (staff lost/couldnt give clear
  directions)
• Lack of training only had 1 full run through of
  most areas working didnt have a run through
  of baggage handling!
• Low staff morale..

What are the consequences of getting it wrong?
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Back to some theory.
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What are our workforce needs??!

How do organisations decide?
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Auditing and Looking forward..
How old are the staff who will be retiring?
What skills do the staff have?
Who is willing to take on a new challenge?
And what are the future needs?
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Workforce Planning
Productivity Levels
Existing Workforce
Machinery
Workforce Planning
State of the Economy
Demand for Product
Competition
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What type of workers?
Contractor
Skills Needed
Supply
Part Time
Temporary
Demographics
Full Time
Permanent
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What influences workforce planning?
Increase Market share
Flexible Working
CHANGING WORK PATTERNS
CORPORATE OBJECTIVES
Minimum Wage
Diversify
Key Products
Replacing Labour
SALES FORCASTS PRODUCTION TARGETS
TECHNOLOGY
Trends
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WORKFORCE PLANS

• A detailed plan of the strategies that the HR
  department will undertake to ensure that future
  workforce needs are met
• Remember future workforce needs may be more or
  less than the current provision
• Strategies may include
• Training
• Redeployment
• Internal promotion
• External recruitment
• Natural wastage
• Relocation
• Restructuring

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Benefits of workforce plans

• In a recession. Lloyds closing down Cheltenham
  Gloucester. All those city jobs gone! LDV
  closure?
• If there is growth in Demand
• Strategy allows to anticipate prepare for
  change
• Can identify IT and demographic changes
• Flexible workforce multi skilled
• Better work-life balance
• Reduce costs!

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Your go.

• Use arrow worksheet for next task

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Describe these factors that influence a companys
workforce plans
Competitors
Finances
Internal Factors
External Factors
Laws
Trade Unions
Objectives
Operations Management
Economy
Marketing
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INTERNAL Factors that influence workforce plans

• Corporate objectives Sales? Growth? Dividend
  pressures?
• Finances cost of redundancies cost of more
  recruitment training.
• Op man needs can they use more IT? Change in
  production methods? Could product be outsourced?
• Marketing sales qty staff!

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EXTERNAL Factors that influence workforce plans

• Competitors headhunting your staff?
  Expanding/Rationalising? Better customer service?
• Laws minimum wage, maximum working hours, equal
  opportunities.
• ICT new tech new skills to learn
  unemployment
• Economy recession or recovery
• TU powers which can protect jobs and reduce
  redundancies. (more on this next week)

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Whiteboard activity

• On one side write
• INCREASE
• And on the other write
• REDUCE

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NHS Dentist Qs

• How will the following situations affect the
  DEMAND for NHS dentists..

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NHS Dentist Qs
Increase Demand

• Increasing proportion of the elderly in the
  population?
• Will this INCREASE or REDUCE the demand for NHS
  Dentists?

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NHS Dentist Qs
Reduces Demand

• Improved toothpaste technology
• Will this INCREASE or REDUCE the demand for NHS
  Dentists?

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NHS Dentist Qs
Increases Demand

• Better dental treatment techniques
• Will this INCREASE or REDUCE the demand for NHS
  Dentists?

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NHS Dentist Qs

• How will the following situations affect the
  SUPPLY of NHS dentists..

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NHS Dentist Qs
Reduces Supply

• Increase in early retirement of dentists
• Will this INCREASE or REDUCE the supply of NHS
  Dentists?

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NHS Dentist Qs
Reduces Supply

• A fall in the number of graduates in dentistry
• Will this INCREASE or REDUCE the supply of NHS
  Dentists?

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NHS Dentist Qs
Increases Supply

• An increase in govt funding to NHS dentists
• Will this INCREASE or REDUCE the supply of NHS
  Dentists?

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The following slide is for EXTENSION work

• Depending on how much time there is left.
• - could be done as group, paired or whole class
  discussion or skipped altogether!

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In 2008 800,000 fewer patients visited the
dentists fears of dentist shortages

• An electoral news headline!
• Regardless of political views what would you
  propose to do to restore the possible 3m people
  in the UK who do not have an NHS dentist?
• ANALSYE your proposals for an NHS dentistry
  workforce plan.

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Homeworkdue in 1 weeks time

• Workforce planning at Cameco
• P256/257 Wolinski
• Complete Qs 40 marks

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So what was the link?
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So what was the link?