Selection To Access Phase 2

1
Selection To Access Phase 2
2006 February

March
April
Technical Services Work



Evaluate and Adjust
Implement Changes
Organize for Implementation
PROV process Cost benefit of MARCADIA EOCR
budget encumbrances Budget summary Plan for
overencumbrances
Perform technical work Document
changes Communicate with Stakeholders Train
staff
Perform technical work Define benchmarks Collect
data Monitor Impact of implementation
Analyze data and feedback Adjust Staffing Revise
procedures
Metrics and Measurements
Draft Presentation of Sample Measures
Consult with Stakeholders
Define Quality Control Standards And
Measurement Methods

Routinize Collection and Publication of
Measures

Review Measurement Data and Process
Gather data Analyze data and present to
S2A Identify 4 5 key measures Crate pilot
presentation for stakeholders
Identify categories of error and methods for
catching Define process for returning problem
materials/avoiding future problems Gather data
and examples Report quality control
measures
Review recommended measures Confirm timeframes
and responsibilities Revise measures based
on feedback
Test measures Resolve problems Document
methods Gather data and develop reporting
procedures
Identify improvements/additional measures
needed Revise process and documen- tation as
needed
Marking to Shelf
Collect Data
Define Benchmarks
Analyze Data
Implement Quick Wins
Analyze Workflow
Determine what data to gather Consult with
LEO
Compare data to benchmarks Evaluate procedures
and workflow Recommend possible process
improvements Revise procedures and workflow
Document workflow Identify steps to
eliminate Identify processes to
standardize Identify quick wins Consult with
Stakeholders
Routing materials Routing slips Changes to
processing
New Title List

Design Processes for Generating Lists

Test Delivery Methods

Gather Data