The One Minute Manager

1
The One Minute Manager

• By
• Kenneth Blanchard, Ph.D
• Spencer Johnson, M.D.
• Presented by
• Suzanne Davidson

2
Quote

• People Who Feel Good About Themselves Produce
  Good Results

3
Three Secrets

• One Minute Goal Setting
• One Minute Praising
• One Minute Reprimand

4
One Minute Goal SettingMake clear what our
responsibilities are and what we are being held
accountable for
5
Agree on the goals
6
Describe what good behavior looks like
7
Write goals in 250 words or less
8
Look at performance, see how it matches the goals
and give feedback
9
Quote

• Everyone Is A Potential Winner,
• Some People are Disguised as Losers,
• Dont Let Their Appearances Fool You

10
One Minute PraisingCatch them doing right and
praise them
11
Be Immediate, Dont save it till later
12
Describe what they did right
13
Share your feelings about what they did right and
how it helps the organization and the other
people who work there
14
Encourage them to do more of the same
15
Quote

• Help People Reach Their Full Potential Catch
  Them Doing Something Right

16
One Minute ReprimandTough on performance not
tough on the person
17
Quote

• Goals Begin Behaviors Consequences Maintain
  Behavior

18
Be immediate, specific, and describe the poor
performance
19
Tell them how you feel about what they did wrong
20
Encourage them and remind them how much you still
value them as a person
21
Let them know it is over
22
Quote

• We Are Not Just Our Behavior We Are The Person
  Managing Our Behavior

23
Closing comment

• The Best Minute I Spend Is The One I Invest In
  People