FUTURE , IMPACT

1
Mobile Commerce

• FUTURE , IMPACT
• TECHNOLOGY TRENDS

2
FUTURE, IMPACT TECHNOLOGY TRENDS

• Increase productivity by
• instant access to
• computing devices
• Wirelessly connect to
• applications and data
• Speed decision making

3
FUTURE, IMPACT TECHNOLOGY TRENDS

• Decrease costs by
• Reduce paper process for
• data entry
• Hardware and software costs
• decrease due to increase
• number of users and
• competition between
• manufacturers and service
• providers

4
FUTURE, IMPACT TECHNOLOGY TRENDS

• Increase security by
• Take control of hardware
• and airtime purchase
• Complete data capture at
• point to point

5
Impact on personal aspects

• Travel with your PC, handhelds and
• Manage your e-mail on the road
• Manage your spreadsheet data
• on the road
• Manage your word document on
• the road
• Access Internet on the road

6
Impact on corporate aspects

• Customer Relationship
• Management
• Sales Force Automation
• Field Force Automation
• Enterprise Resource Planning

7
Impact on service providers

• Increase in co-operation
• and joint venture for shared
• facilities between services
• providers
• Change to use a simple,
• open and widely adopted
• data exchange format

8
Technology trends

• Broadband
• Wireless LAN
• Smart cards
• PCs with microphone, camera
• to facilitate audio and visual
• communications
• Tablet PC
• Pocket PC, screen phone

9
Final Goal

• Empower people to communication
• At any time,
• At any place, and
• On any device