Managing Diverse IT Infrastructures

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Chapter 7
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Managing Diverse IT Infrastructures

• Companies had a proliferation of technologies and
  middleware
• Internet plus standards
• TCP/IP standard plus browsers gives common
  communication infrastructure and interface
• Web services

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Incremental Outsourcing

• Benefits
• Manage shortage of IT workers
• Reduced time to market
• 24 X 7 operations
• Favorable cash flows

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Managing Legacies

• Technology issues
• Process embeddedness
• Local adaptation
• Data incompatibility

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IT Balance Sheet

• Valuation of
• Hardware
• Software
• Communications
• DBs
• other