NCHRP 2072: Tools to Aid State DOTs in Responding to Workforce Challenges HyunA Park Spy Pond Partne

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NCHRP 20-72Tools to Aid State DOTs in
Responding to Workforce ChallengesHyun-A
ParkSpy Pond Partners
May 22, 2007
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Major Forces in State DOTs
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State DOT Workforce Challenge

• Increasingly mobile workforce shift felt
  everywhere
• Historic path of a DOT employee is not what this
  generation of workers will follow

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NCHRP 20-72 Study Objective

• Produce a GUIDE for selection and application of
  practical management tools

Characterizing and assessing core competencies
Characterizing and assessing the need to preserve
institutional history and other mission-critical
knowledge
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Workforce Needs Framework
Strategic
Tactical
Operational

• Strategic HR Planning
• Agency Strategic Planning
• Leadership Planning
• Knowledge Management

• Workforce Planning
• Annual Business Planning
• Succession Planning
• Training Program Development/ Competencies
• Etc.

• Recruiting
• Selection
• Retention
• Training
• Knowledge Capture
• Collaboration/ Partnering
• Etc.

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Resources Management
add new information
During Study
After Study
fill the database
build framework
partially fill database
remove dated and inaccurate information
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Whats Next???

• Input from YOU
• What are your greatest needs?
• Do you have best practices? Success stories?
  Lessons learned?
• Have you heard of others
• Available today, tomorrow, and Thursday to meet
  with you
• Reaching out to other AASHTO and TRB communities
• AASHTO HR Subcommittee Meeting
• AASHTO Information Systems Meeting
• AASHTO Standing Committee on Quality Meeting
• TRB Summer Meeting
• Developing something that is useful to DOTs and
  recognizes the dynamic nature of the workforce
  arena