Job Analysis

1
Chapter 4

• Job Analysis

2
Types of Jobs

• Traditional
• Evolving
• Flexible
• Idiosyncratic
• Team-based
• Telework

3
Terminology Commonly used in Describing Jobs
(Ex. 4.1, pg. 145)

• Job description
• Job specification
• Job family
• Job category
• Job
• Position
• Task dimension
• Task
• Element

4
Job Analysis

• Process of studying jobs in order to gather,
  analyze, synthesize, and report information about
  job requirements and rewards.
• TYPES pg. 148
• Job Requirements
• Competency-Based
• Job Rewards

5
Job Requirements Job Analysis

• JOB REQUIREMENTS MATRIX
• Task Statements
• Task Dimensions
• Task Importance
• KSAOs (See exhibits 4.7-4.10, pg.158-161)
• KSAOs importance
• Job context (See ex. 4.12,pg. 163)

6
Job Analysis Methods (pg. 164)

• Prior Information
• Observation
• Interviews
• Task Questionnaire
• Combined Methods

7
Job Analysis Sources (pg. 168)

• Job Analyst
• Job Incumbents
• Supervisors
• Subject Matter Experts
• Combined Sources

8
Job Analysis Process (pg. 170)

• Purposes
• Scope
• Internal staff or consultant (pg. 172, ex. 4.15)
• Organization coordination
• Communication
• Work flow time frame
• Analysis, synthesis, documentation
• Maintenance of the system
• Example of job analysis process

9
Competency-Based Job Analysis

• Competency is an underlying characteristic of an
  individual that contributes to job or role
  performance to organizational success.
• Can be job-spanning can contribute not only to
  job performance, but organizational success.

10
Job Reward Job Analysis

• This approach focuses on extrinsic and intrinsic
  rewards.
• Job Rewards Matrix (see ex. 4.19, pg.181)
• Extrinisic (6 major dimensions, p. 182)
• JDS (5 core characteristics 2 others)

11
The Job Characteristics Model
Core job characteristics
Critical psychological states
Outcomes
Experienced meaningfulness of the
workExperienced responsibility for outcomes of
the workKnowledge of the actual results of the
work activities
High internal work motivationHigh growth
satisfactionHigh general job satisfactionHigh
work effectiveness
Skill varietyTask identityTask
significanceAutonomyFeedback
Moderators 1. Knowledge and skill 2.
Growth need strength 3. Context satisfactions
12
Legal Issues

• Job Relatedness Court Cases
• Job Analysis Selection (UGESP)
• Essential Job Functions (ADA)
• See recommendations (pg. 191)