HRTC IT FORUM

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HRTC - IT FORUM

• An Update

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IT FORUM The Beginning

• After meeting with various Hampton Roads
  community members it was decided a specialized
  focus group was required to meet the needs of a
  diverse IT membership within HRTC.

Announced on Feb 19, 2007
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IT FORUM Guiding Principles

• Remain inclusive
• Small Businesses
• Large Enterprises
• Private / Commercial
• Government / Military
• Young Professionals / Seasoned Experts
• Highlight the unique ability of the Hampton Roads
  community to deliver solutions across the entire
  IT spectrum.
• Provide a collaborative forum for IT
  professionals to share lessons and explore
  opportunities.

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ITs All About the Business

• From the Backroom to the Boardroom
• Emphasize the integration of Business/Mission and
  IT
• Include the Provider and Consumer Perspectives

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Working Structure The Input
Business Drivers
CIO Leadership Council
IT Forum Committee
Information Technology
Special Interest Groups
User Groups
Strategies/Processes
Applications
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Where Do I Fit? Heat Map to Follow
Example IT Service Management SIG
Support / Restore Lead
Configure / Change Lead
Performance / Optimization Lead
Security / Continuity Lead
Service Management Lead
Service Level Mgmt IT Financial Mgmt
Service Desk Incident Mgmt Problem Mgmt
Configuration Mgmt Change Mgmt Release Mgmt
Capacity Mgmt Availability Mgmt
Security Mgmt Service Continuity
Transport Systems Bandwidth Management Demand
Modeling Tools Throughput Measurement QOS Packet
Shapers OSS Tools
Dashboards- Visualization IT Portfolio Mgmt
Tools Metric Compilers Cost Estimation Collaborati
on Tools OPS/Command Centers Portals
Fault Mgmt Systems Trouble Ticketing
Tools Knowledge Mgmt Tools Service Desk
Tools Network Operations Centers Trend Analysis
Tools Decision Support Tools Call Center Tools
Configuration Mgmt Database Auto-Discovery
Agents Patch/Update Managers Hardware
Emulators Work Flow Automation Content
Management Project Management Tools Provisioning
Tools
Intrusion Detection Anti-Virus Firewalls Encrypti
on Risk Mgmt Tools Modeling/Simulation High
Assurance Devices Secure Data Storage
Business - IT Customers IT Managers -
CIOs Finance Service Providers Trainers Consultant
s Process Engineers
Service Desk Personnel Help Desk Personnel Call
Center Personnel IT Troubleshooters NOC
Analysts Knowledge Manager System Integrators
Network Architects Software Engineers Hardware
Engineers IT Testing Personnel IT Project
Managers Quality Engineers System Integrators
Network Engineers Data Center Staff Modeling
Analysts Network Monitoring Staff OSS
Personnel System Integrators
Forensics Security Analysts Security
Consultants Risk Managers Modeling
Engineers Disaster Response Planners System
Integrators
Business / Mission Strategy IT Portfolio
Management Industry Regulations Government
Regulations Service Level Agreements Program
Plans Assessments
Process Plans Escalation Plans Troubleshooting
Procedures Third Party Contracts Service Level
Requirements Audits
Process Plans Project Plans Architecture
Plans Regulations Service Level
Requirements Quality Standards Audits
Process Plans Service Level Requirements Business
Growth Strategy User Demand Patterns Audits
Business Continuity Plans Critical Infrastructure
Plan Disaster Response Plan Government
Regulations Industry Regulations Assessments Audit
s
Note These are just a few representative
technologies, processes and personnel entities
and are intended to be illustrative only
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The Community

• www.hrtc.org
• New Content Management Portal provides more
  effective collaboration
• Will be adding functionality to support working
  structure
• Decentralize approach

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The Output
Innovation
Networking
Business Ops
Shared Lessons
Training
Knowledge
Community Projects
New Solutions
Career Growth
Exposure
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Closing RemarksCall for VolunteersUser Group
LeadsSpecial Interest Groups

• Russ Herrell
• rherrell_at_windwardcg.com
• 757-214-8744