Objectives

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Objectives

• Analyse the nature and working of subjective
  experience
• Evaluate the impact of personal maps on human
  perception and behaviour
• Analyse the experience of reframing and how to
  influence it
• Use communication skills to build rapport and
  change psychological states

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Education is a Creature of Fashion
Traditional (3 RRRs) - Progressive
Education - Back to Basics (Traditional) PBL
- no longer Sage on the Stage but Guide on
the Side (Constructivism)
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What do you already know about NLP?
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Components of NLP
A major focus of NLP is on understanding how the
brain structures the inner world of subjective
experience and how we can influence human
perception and behaviour in more productive ways
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Everything is Experience

• As human being we are stuck in a process of
  continuous Experience even when sleeping

When we have choices we seek experiences that
are pleasurable, novel, and pain reducing
because they satisfy our needs
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Paradox the Human Condition
censored
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Naturally occurring internal chaos

• Its really important to understand that most
• people are very chaotically organised on the
• inside
• (Bandler Grinder, 1990, p.71)
• We contain multiple personalities living in
• uneasy alliance under the same skin
• (OConnor Seymour, 1995, p.13)

The mind is a complex system composed of many
interacting parts or mental modules the really
important point is that Behaviourcomes from
an internal struggle among mental modules with
differing agendas and goals (Pinker, 2002,
p.40)
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The 3 Brain Paradox you cant talk to the snake
or rat brain
Far more neural filters project from our brains
emotional centre into the logical/rational
centres than the reverse
Amygdala
Becomes the Default System when we are threatened
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BUT...
When the confusions and complexities of life
experiences are examined, sorted and untangled,
what remains is a set of behavioural elements
and rules that arent too difficult to
understand at all (Dilts, 1980, p.5) While
our lives and our problems are very different,
our brains work in similar ways

(Goulston, 2009,
p.3)
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Magic Eggs - Story

• Mum, Mum, you dont have to buy eggs anymore coz
  Im laying them

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Cognitive Dissonance
New experience, which creates a perception that
Im laying eggs
Existing Beliefs
Cognitive Dissonance
Chickens lay eggs I am not a chicken
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Reality is Perception
Deletions Distortions Generalizations
Senses
The Map
The Territory

• FILTERS
• Beliefs
• Language
• Memory
• Personality

Our Maps result from sensory information from the
environment, our past experiences and fancied
constructions of reality mediated by 4
main Existential Filters. Hence the Map is NOT
the Territory Life is mostly a matter of
perception and more often misperception

Dave Logan


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Beliefs
We forget that beliefs are no more than
perceptions, usually with a limited sell by date,
yet we act as though they were concrete
realities (Adler, 1996, p.145)
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The Power of Language
Read the two versions below and identify what
different meanings are communicated. How might
this lead to different patterns of rapport?
You did a good job at (X), but I think you could
improve (X) by doing (Y), and your Z will be
great well done! You did a good job at (X),
and I think you could improve (X) by doing (Y),
and your Z will be great well done!
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How we Interpret Messages
Words 7
Tone of Voice 38
Body Language 55
Figures based on experimental data (Quoted by
Molden, 2001, p.75)
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Impact of Personality Type

• Psychologists have discovered that our
  personalities differ in
• 5 major ways we are to varying degrees
• introverted or extroverted
• neurotic or stable
• incurious or open to experience
• agreeable or antagonistic
• conscientious or undirected
• All are hereditable, with perhaps 40-50 of the
  variation in a
• typical population tied to differences in their
  genes.

It is no fun dealing with the unfortunate wretch
who is introverted, neurotic, narrow,
disagreeable and undependable
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The Map is not the Territory
(a) We do not know reality except through our
senses which are limited
(c) Our response to the world is based on our
internal maps not on external reality
(b) We build maps of reality through
information originating from sensory input from
the environment the recollection of past
experiences fancied constructions of reality
(d) Peoples maps are different depending on
their genetic make up, societies culture and
personal histories
(e) Our maps determine how we interpret, and
react to, the world the meaning we give to our
experience
(f) It is largely our maps of the world, rather
than the world itself, that limits us
Implications
If we enrich our maps, we have more choices in
managing the same reality
Knowing other peoples maps is useful to
communicate with them effectively
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The Power of Maps

• Maps can both assist us in our search for
  personal success and meaning as
• well as constitute the biggest barrier to such
  fulfilment. In a nutshell, some
• maps are better than others much better
• The richer our map, the more accurate,
  adequate, and useful
• our menu, the more choices. The more impoverished
  our
• model, the fewer choices
• Maps induce states, and states govern perception
  and
• behaviour
• (L. Michael Hall, 2001,
  p.26- 27)

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Oh Geraldine if only I could kiss you

• But I can only talk about
• Football,
• Fighting,
• Fishing

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Modelling Excellent performance
Teachers who want to improve model the best
teachers. NLP offers a model for learning how to
recognize excellence and to emulate it. NLP
focuses on recognizing excellence and how to
specifically chunk it down into the component
elements and the syntax (or order) for
installing it in others
(Bodenhamer and Hall, 1999,
p.xii) Effective thinking strategies can be
modelled and utilized by any individual who
wishes to do so
(Dilts, 1990, p.193)
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NLP has developed techniques and models
to observe and describe peoples thinking abilities
the result of this analysis
in order to establish how their brains (neuro)
function
allows one to
by analysing
model excellent abilities
transfer these abilities
language (linguistic patterns/forms/ expressions
non-verbal communications /behaviours
and
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What is NLP?

• NLP the study of the components of perception
  and behaviour which makes our experience
  possible
• (Dilts, 1980, p.1)
• NLP is the study of excellence, and modelling is
  the process used to specifically identify and
  code excellence so that others can also achieve
  it
• (Adler, 1996, p.155)
• NLP is a set of principles, models and tools
  for
• learning, communication and change
• Molden, 2001, p.1)

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What can we do with NLP thats really useful?
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• Influence other peoples Maps to achieve a
• better reframe of an aspect of reality (the
  Territory)
• Change an existing poor psychological state to
• one that makes better communication possible
• Build better rapport with most (not all) people

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Reframing

• In NLP, reframing refers to putting things in
• different contexts (frames or reference), thus
• giving them different meanings.
• And when we do this, our very world changes,
• which changes the sensory experience, hence how
  we feel
• How your perceive something makes all the
  difference, and
• you are free to see things from any perspective
  you wish
• (Adler, 1996, p.145)

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Cognitive Dissonance
This person is concerned for me
New experience, which creates a perception that
Existing Beliefs
Cognitive Dissonance
Im going to get a Rollicking
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Reframing students - how it works
Perception of something meaningful In the
experience
Constructing Productive Subjective Experience
Students decide to participate in the classroom
experience
Effective learning
Change in beliefs psychological state
Reframing
Engagement
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Rapport is the ultimate tool for getting
results with other people (Robbins, 2001,
p.231) Rapport is the good feeling you get
when you are in the company of someone you like.
It is bonding at an unconscious level
(Molden, 2001, p.72)

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Activity

• Think of people in your life with whom you have
  great
• rapport family members, friends, whoever
• Think of people with whom you have very little
  rapport
• people who leave you feeling confused, annoyed,
• frustrated or simply indifferent.
• Now compare and contrast the two what are the
• differences and what is significance about these
  differences?

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Activity

• Think of 2 people you know who seem to be able to
  get
• good rapport with most people. Try to identify
• What they do that makes them so effective?
• How they do it?

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Sensory Acuity

• Sensory Acuity refers to the ability to notice,
  to monitor, and to make
• sense of the external cues from other peoples
  communication style
• It involves skill in recognising patterns in
  linguistic terminology and body
• language to understand their personal maps and
  state of mind.
• For example a persons use of predicates often
  reveals their preferred
• Representational System (e.g., visual, auditory
  and kinesthetic).

Key skills include good observation and listening
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Predicates that reveal Representational Systems

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Calibrating Psychological States
At the psychological level our State is how we
think, feel and perceive at any given moment.
Calibration is the process of identifying the
psychological state of others and being able to
bring about productive change if necessary
through our communication with them
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The Power of Questions
Questions are the primary way we learn virtually
everything Thinking itself is nothing but the
process of asking and answering
questions Questions immediately change what we
focus on and, therefore, how we feel (Anthony
Robbins, 2001, pp.179-8)
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Using Language

• NLP uses specific questions and techniques to
  help enter into another persons map of the world
  and understand it from their point of view.
• It specifically involves
• Sensory acuity and listening to track language
  (including body
• language) to identify possible deletions,
  distortions and
• generalizations
• Questions to make explicit the deletions,
  distortions and
• generalizations in order to help the other
  person to examine his/her
• own maps and mapping process enabling
  reframing and changing
• meaning
• Questions focusing on
• What
• How
• Who
• Why questions are not used - at best they get
  justifications and do nothing to change the
  situation

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Examples of Questioning
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Activity Use questions that might help to fill
in meaning and bring about a better map

• It is not possible for us to agree
• You make me so angry
• They never listen to me
• We lack communication
• Management dont care

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The meaning of your communication is the
response you get (Bandler Grinder, 1990,
p.61) It is our behaviour that directly
connects to results, even though our thinking
may be responsible for generating the
behaviour (Molden, 2001, p.59)
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Want to know more about NLP

• The following books are informative and reader
  friendly (those with are very good)
• Adler, H. (1996) NLP for Managers. Judy Piatkus
  London.
• Bandler, R Grinder, J. (1990) Frogs into
  Princes the introduction to Neuro-Linguistic
  Programming. Eden Grove Editions Middlesex.
• Bodenhamer, B. G. Hall, L. M. (1999) The
  Users Manual for the Brain. Crown House
  Publishing Carmarthen, Wales.
• Dilts, R. et al. (1980) Neurolinguistic
  programming Vol. 1 The Study of the Structure of
  Subjective Experience. Meta Publications
  California.
• Molden, D. (2001) NLP Business Masterclass.
  Pearson Education Ltd London.
• OConnor, J. Seymour, J. (1995) Introducing
  Neuro-Linguistic Programming. Thorsons San
  Francisco