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Getting Started: Online Course


Critical Elements of Online Programs. Is Your Institution Ready? ... Discussion, chat, email. Instructional activities/projects/assignments ... – PowerPoint PPT presentation

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Title: Getting Started: Online Course

Getting Started Online Course Program
Sloan-C International ALN Conference November
13, 2003
  • Jacquie Moloney, Ed.D.
  • Carolyn Siccama
  • Steven F. Tello, Ed.D.
  • University of Massachusetts Lowell
  • Kelvin Thompson
  • University of Central Florida

University of Massachusetts Lowell Continuing
Studies and Corporate Education
Agenda Introductions
  • Introductions
  • Course Overview
  • Course Discussion Forum
  • Course Faculty Development
  • Critical Elements of Online Programs
  • Is Your Institution Ready?

Discussion Forum Comments
  • How many read the discussion postings?
  • How many of you posted comments?
  • Summary of pre-conference comments

Discussion Forum Comments
  • How to motivate/facilitate faculty participation?
  • What are effective faculty development
  • How to motivate/facilitate student participation?
  • What does it cost to develop a course or program?
    Is online education cost effective?
  • Who are ALN target audiences?
  • How to assess program effectiveness?
  • How to select appropriate technology for ALN?
  • How to balance FTF and ALN?

Successful Online Courses Programs
Course Faculty Development
  • Carolyn Siccama Distance Learning Faculty
    Coordinator Continuing,Corporate Distance
    Education UMass Lowell

Course Faculty Development
  • 4 Phases of Course Faculty Development
  • Online pedagogy Discussion Training
  • Technology training hands-on
  • Support while teaching
  • Course redesign/enhancements
  • Introduce Faculty To
  • Course development guidelines
  • Administrative guidelines
  • Faculty development team
  • Technical support services

Phase I and II Online Teaching Institute
  • Online Pedagogy Discussion Training
  • Faculty as online student
  • Initial course development planning
  • Discuss/share with colleagues
  • Technology Training hands-on
  • Introduce Learning Management System (LMS)
  • Match support staff to faculty needs
  • Consulting sessions

5 Critical Elements of Online Course
  • Online Syllabus
  • Objectives, expectations, tone
  • Course Content/Notes
  • What are they? What they are not?
  • Interaction
  • Discussion, chat, email
  • Instructional activities/projects/assignments
  • How can we use power of web?
  • Assessment
  • Are students learning?

Phase III and IV The Course is On!
  • Support while teaching
  • Logistical support
  • Technical support
  • Problem-solving
  • Course redesign/enhancements
  • Course evaluations
  • What worked, what didnt?
  • Modifications and improvements
  • Enhancements

Small Group Activity Effective Practices
  • Identify one effective practice in your course or
    faculty development efforts that has been
    successful at your institution.
  • Sloan-C Effective Practices Website http//www.slo

Online Program Development
  • Steven Tello, Ed. D. Associate Director of
    Distance Learning Continuing, Corporate
    Distance Education UMass Lowell

5 Critical Areas of Online Program Development
  1. Faculty Development Support
  2. Selection of Online Programs Structure
  3. Student Services
  4. Technology Infrastructure
  5. Program Evaluation Quality Assurance

Develop and Support Faculty
  • How do you motivate/facilitate faculty
  • Faculty development technical support program
  • Support of colleagues institution
  • Financial Incentives
  • Professional Incentives
  • Plan for managing intellectual property
  • Issue of time
  • Addressed if supports are in place

Selection of Online Programs Structure
  • Which programs should you move online?
  • Driven by your market, student base!
  • What is institution known for?
  • Requires a selection process budget process
  • How should online program be structured?
  • Asynchronous or Synchronous, Blended,
  • Look at student needs, program, institution
  • Then look at technology media

Redesign Student Services (but dont
mention youre doing this -)
  • Move on-campus resources online
  • Orientation Registration
  • Advising/Tutoring Financial Aid
  • Library Alumni Community
  • Form cross-college teams with focused projects
  • Enrollment staff, DCE staff, Technical staff
  • Start incrementally, one form at a time
  • Review/Revise Policies Procedures
  • If I lived in California, how would I register
    for a class? Drop?
  • Growing integration of Web, LMS, SIS

Make Informed Technology Choices
  • Course/Learning Management System must
  • Support ease of student faculty use, must
    facilitate interaction
  • Support course development,adapt to structure,
    support administration
  • Robust, Scalable Systems Architecture - 24/7
  • System must grow with enrollments, programs,
    future technology
  • Based on industry hardware/software emerging
    e-learning standards
  • Consider hardware, software and network growth
  • Should you Host or Outsource LMS?
  • Costs associated with both
  • Licensing, Staff, Connectivity, Hardware,
  • Access, Customization,Support

Program Evaluation Quality Assurance
  • Faculty
  • Students
  • Satisfaction
  • Retention
  • Achievement
  • Quality of Learning Experience
  • Quality of Students
  • Quality of Program
  • Accreditation

Institutional Readiness
  • Kelvin Thompson Coordinator of Professional
    Programs Course Development Web Services
    University of Central Florida

Transformational Assessment
  • Dean Jacqueline Moloney, Ed. D. Continuing,
    Corporate Distance Education University of
    Massachusetts Lowell

Assessment Principles Online Education
  • Reflects institutional mission
  • Online Program Consistent with Mission
  • Assessment is planned and iterative
  • Prove no significant difference
  • Engages multiple constituents
  • Upper admin, faculty and professionals
  • Applications of assessment lead to improved
  • Faculty Development based on assessment findings
  • Assessment leads to institutional transformation

Transformational Assessment
Resources Information
  • http//
  • UCF Course Development Web Services
  • http//
  • Sample course available at
  • http//
  • UMass Lowell Institute for Online Teaching
  • Training, Course Development, Consultation
  • http//
  • Jacquie Moloney
  • Carolyn Siccama,
  • Steven F. Tello,
  • Kelvin Thompson,