Communication - PowerPoint PPT Presentation


PPT – Communication PowerPoint presentation | free to view - id: 1ebb5f-ZDc1Z


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation



Nonverbal behavior is a form of communication. Nonverbal behavior is using actions instead of words to express thoughts and feelings. ... – PowerPoint PPT presentation

Number of Views:26
Avg rating:3.0/5.0
Slides: 18
Provided by: bettyan


Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: Communication

  • Communication skills are needed to function
    within groups, with family friends and to
    succeed at school work.

Communication is a process by which information
is exchanged between and among individuals
through a common system of symbols, signs or
  • Simply,
  • Communication is having others understand your
    ideas, thoughts and feelings.

The way a person expresses and shares feelings,
thoughts and information influences how well they
relate to other people.
  • Communication involves talking and listening.
  • Effective communication means that others
    understand your thoughts and feelings.

Many young people do not learn to recognize and
express their feelings as they mature.
  • When a person is unable to express feelings
    his/her health may be affected.
  • Recognizing and expressing feelings can help a
    person understand and cope with anger, jealousy
    and anxiety.

Sometimes a barrier to communication occurs.
  • A barrier is a problem that causes people to not
    understand another person.
  • Barriers can cause disagreements.
  • Barriers keeps people from communicating well.
  • In rare cases, barriers occur that could not be

One communication barrier is
  • Sometimes we dont explain things well.
  • We assume the other person understands us and we
    leave out information, use words that are too big
    or too much slang.

Another barrier to good communication is
  • Sometimes we dont listen well enough.
  • Its hard to be a good listener and not think of
    other things while someone is talking.

Another barrier is
  • Sometimes we dont listen to others because we
    dont like what they are saying or we dont agree
    with their opinions
  • We dont feel their view is correct.

A different barrier is
  • Sometimes we cut people off.
  • We may interrupt or dominate a conversation. We
    sometimes hurt peoples feelings with put-downs.

Sometimes barriers occur which we dont cause.
  • Sometimes a person may speak a different language
    or have a different culture.
  • A person may have a disability that makes
    communication difficult (hearing impaired).

Use I-Messages not You-Messages
  • An I-message is a statement about a specific
    behavior or event and the effect it has on the
    individual and his/her feelings/
  • A You-message is a statement that blames or
    shames another person.

Listen actively so that the person you are
talking to knows that he/she is heard and
  • Ask the person you are listening to for more
  • Repeat what the other person said using your own
  • Summarize the main idea or ideas.
  • Acknowledge the feelings of the other person.
  • Thank the other person for sharing their feelings.

Nonverbal behavior is a form of communication.
  • Nonverbal behavior is using actions instead of
    words to express thoughts and feelings.
  • An example is shaking your head YES or No.
  • A frown or smile is nonverbal behavior.
  • Nonverbal behavior is also called body language.

Mixed messages also cause communication problems.
  • A mixed message conveys two different meanings.
  • Your words and tone of voice convey different
  • Your words and actions convey two different
  • Examples
  • You congratulate a classmate for winning a
    contest, but you sound insincere.
  • You thank a teacher for helping you but you frown
    and avoid eye contact.

Written communication can be as confusing as
verbal communication.
  • When using written communication
  • Use correct grammar and spelling.
  • Keep a dictionary and thesaurus handy for
    spelling and looking up new vocabulary words.
  • Use appropriate greetings and closings when
    writing to another person (for example Mr. Or

Please get our your journal paper!
  • Respond to the open response question on the next
  • Place the completed journal entry (answer to the
    open response question) in your journal or

Answer all parts to this question using only one
side of your notebook paper.
  • You have approached your parents to establish a
    family council to review the house rules.
  • List five communication rules the family
    council must follow when discussing rules.
  • B. Explain how following these rules will help
    the family function and reduce conflicts.