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Communication

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Nonverbal behavior is a form of communication. Nonverbal behavior is using actions instead of words to express thoughts and feelings. ... – PowerPoint PPT presentation

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Title: Communication


1
Communication
  • Communication skills are needed to function
    within groups, with family friends and to
    succeed at school work.

2
Communication is a process by which information
is exchanged between and among individuals
through a common system of symbols, signs or
behaviors.
  • Simply,
  • Communication is having others understand your
    ideas, thoughts and feelings.

3
The way a person expresses and shares feelings,
thoughts and information influences how well they
relate to other people.
  • Communication involves talking and listening.
  • Effective communication means that others
    understand your thoughts and feelings.

4
Many young people do not learn to recognize and
express their feelings as they mature.
  • When a person is unable to express feelings
    his/her health may be affected.
  • Recognizing and expressing feelings can help a
    person understand and cope with anger, jealousy
    and anxiety.

5
Sometimes a barrier to communication occurs.
  • A barrier is a problem that causes people to not
    understand another person.
  • Barriers can cause disagreements.
  • Barriers keeps people from communicating well.
  • In rare cases, barriers occur that could not be
    prevented.

6
One communication barrier is
  • Sometimes we dont explain things well.
  • We assume the other person understands us and we
    leave out information, use words that are too big
    or too much slang.

7
Another barrier to good communication is
  • Sometimes we dont listen well enough.
  • Its hard to be a good listener and not think of
    other things while someone is talking.

8
Another barrier is
  • Sometimes we dont listen to others because we
    dont like what they are saying or we dont agree
    with their opinions
  • We dont feel their view is correct.

9
A different barrier is
  • Sometimes we cut people off.
  • We may interrupt or dominate a conversation. We
    sometimes hurt peoples feelings with put-downs.

10
Sometimes barriers occur which we dont cause.
  • Sometimes a person may speak a different language
    or have a different culture.
  • A person may have a disability that makes
    communication difficult (hearing impaired).

11
Use I-Messages not You-Messages
  • An I-message is a statement about a specific
    behavior or event and the effect it has on the
    individual and his/her feelings/
  • A You-message is a statement that blames or
    shames another person.

12
Listen actively so that the person you are
talking to knows that he/she is heard and
understood.
  • Ask the person you are listening to for more
    information.
  • Repeat what the other person said using your own
    words.
  • Summarize the main idea or ideas.
  • Acknowledge the feelings of the other person.
  • Thank the other person for sharing their feelings.

13
Nonverbal behavior is a form of communication.
  • Nonverbal behavior is using actions instead of
    words to express thoughts and feelings.
  • An example is shaking your head YES or No.
  • A frown or smile is nonverbal behavior.
  • Nonverbal behavior is also called body language.

14
Mixed messages also cause communication problems.
  • A mixed message conveys two different meanings.
  • Your words and tone of voice convey different
    meanings.
  • Your words and actions convey two different
    meanings.
  • Examples
  • You congratulate a classmate for winning a
    contest, but you sound insincere.
  • You thank a teacher for helping you but you frown
    and avoid eye contact.

15
Written communication can be as confusing as
verbal communication.
  • When using written communication
  • Use correct grammar and spelling.
  • Keep a dictionary and thesaurus handy for
    spelling and looking up new vocabulary words.
  • Use appropriate greetings and closings when
    writing to another person (for example Mr. Or
    Mrs.)

16
Please get our your journal paper!
  • Respond to the open response question on the next
    slide.
  • Place the completed journal entry (answer to the
    open response question) in your journal or
    notebook.

17
Answer all parts to this question using only one
side of your notebook paper.
  • You have approached your parents to establish a
    family council to review the house rules.
  • List five communication rules the family
    council must follow when discussing rules.
  • B. Explain how following these rules will help
    the family function and reduce conflicts.
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