Yardstick PARKS ParkCheck Yardstick POOLS LeisureCheck Jayson Kelly Yardstick Project Manager

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Yardstick PARKSParkCheckYardstick
POOLSLeisureCheckJayson KellyYardstick
Project Manager
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What is Yardstick PARKS

• Industry owned and operated annual benchmarking
  survey
• Operated in Australia by IPWEA

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What is Yardstick PARKS

• Annual report produced of survey results
• KPI and Policy and Planning questions repeated
  every year
• Other question categories repeated every 3-4
  years
• Questions asked on provision, budgets, policy,
  operations and asset management

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What is Yardstick PARKS
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What is Yardstick PARKS

• Survey questions determined by a technical group
  of parks managers
• Question book and guidelines sent to members to
  fill in and return
• Friendly audit to make as sure as possible that
  we are comparing apples for apples

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What is Yardstick PARKS
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2008 Yardstick PARKSKey Performance Indicators
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Provision
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Provision
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Provision
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Provision
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Financial
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Management
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Management
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2008 Yardstick Spotlight on Playgrounds
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Playgrounds - Provision
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Playgrounds - Provision
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Playgrounds - Policy
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Playgrounds - Policy
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Playgrounds - Inspections
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Playgrounds - Inspections
74 of members use the same frequency for high
profile and other playgrounds
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Playgrounds - Inspections
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Playgrounds - Expenditure

• Median budget for playground maintenance is
  85,291
• The average spend per 1,000 children is 8,930
• The median cost per playground is 1,495
• The median cost per playground item is 357

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Playgrounds - Expenditure
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Playgrounds Asset Management
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Playgrounds Asset Management
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Playgrounds Asset Management

• 65 of members have a levels of service statement
  relating to playgrounds

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What is ParkCheck

• Benchmarked user intercept survey
• Measures levels of service user satisfaction
• Overseen by a technical group of parks managers
• Supported by specialist research company

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What is ParkCheck

• Intercept surveys undertaken on destination
  parks, sports parks, neighbourhood parks and
  other parks
• Minimum of 30 surveys per park category
• Survey period is December to February
• Winter ParkCheck for sports and destination parks

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ParkCheck - Activities
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ParkCheck Visit Frequency
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ParkCheck Gardens/Trees
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ParkCheck Toilets