Exit Interviews

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Exit Interviews

• I. Purpose of the interview
• A. Process the employee
• B. Gather useful information
• II. Usefulness of the data

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III. Special considerations

• A. Who should conduct it?
• B. When do you conduct it?
• C. How do you ensure its validity?
• D. How should you structure questions?
• E. What types of questions should be used?
• F. What types of probes should be used?

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IV. Useful questions

• If you were a consultant to this organization
  what would you tell the executive team?
• What do co-workers say about the organization?