Eulace Scott Rhoten Kent State University BAD 64046

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Critical Success Factors For Collaborative
Workgroup Efficacy
Place Displaced Workgroup Dilemma

• Eulace Scott RhotenKent State UniversityBAD
  64046
• Computer Supported Group Collaborative WorkDr.
  Geoff Howard

April 23, 2003
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Speaker Gaylord C. Kruse
Place Displaced Dilemma Role of Information
Systems in Acquisitions and Mergers

• Kent State University

April 23, 2003
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IntroductionCritical Success Factors

• Hardware
• Software
• Security
• Training
• Teamwork
• Integration (Emc2)
• Efficacy
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•  

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Maslows Hierarch
Maslow's Hierarchy of Needs

• Physiological
• Security
• Social
• Ego
• Self-Actualization

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Abraham Maslow

• Each of us is motivated by sets of needs.
• Our most basic needs are inborn, having evolved
  over tens of thousands of years.
• One must be fulfilled before two can be met
• Then two, three, and so forth

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Turning Point

• Maslow said that needs must be satisfied in the
  given order.
• Aims and drive always shift to next higher order
  needs.
• Levels 1 to 4 are deficiency motivators
• Levels 5 to 7 are growth motivators
• Level 4the turning point

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Getting Beyond Level 4

• Examples in use
• Someone is not motivated to achieve their sales
  target (Level 4) when they're having problems
  with their marriage (Level 3).
• Someone may have trouble operating as a team
  member (Level 3) when having their house
  re-possessed (Level 2).

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Relationships
Relationships

• Effective Communication
• Trust
• Respect
• Feedback

FEEDBACK
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Problems

• 1.               Cognitive barriers
• 2.               Communication barriers
• 3.               Language barriers

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• The 17-mile link on U.S. Rt. 13 between
• Virginia Beach
• and Virginia's Eastern Shore (95 miles)

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Effective Communication and Teamwork
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Optimal Technological Efficacy

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Collaborative Communication
Optimal Technological Efficacy
Efficacy
Communication

Integration

• Ø     Hardware
• Ø     Software
• Ø     Security
• Ø     Training
• Ø     Teamwork
• Ø     Integration
• Ø     Efficacy
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• Ø     Feedback Channels
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E MC2
Training
Integrity
Teamwork
Trust
Security
Hardware
Software
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Optimal Technological Efficacy

• Seven Steps

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Conclusion

• Hardware
• Software
• Security
• Training
• Teamwork
• Integration (Emc2)
• Efficacy
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Questions ? ?
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Seven Critical Success FactorsTechnology
Hierarchy of Needs

• 1. Physical needs power, proper hardware,
  adequate people
• 2. Software seamless applications, hardware
  compatibility
• 3. Safety Security needs - security, laws,
  limits, govt. stability
• 4. Esteem needs - achievement, teamwork,
• 5. Cognitive needs non-ambiguous information
  knowledge sharing (Effective communication)
• 6. Aggregate Integration - balance, form, does
  form continue to make sense
• 7. Self-Actualized Organizational needs -
  realizing growth and peak experiences.

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Optimal Technological Efficacy

• Seven Steps

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