Sign Off Process

1
Sign Off Process

• Ralph Sparkes
• KimKhoa Tran
• William Wilson

2
Obligations to the Client

• To provide Support
• User Education
• Training
• User documentation
• Ensure system works and meets scope
• Updates of Software
• Bug fixes
• New features

3
Walk-through

• Walk the client through system
• You will need to go step-by-step through every
  aspect of the system
• Client needs to see that all requirements are met
• Make sure its ready to deploy

4
Training

• When Training is Necessary?
• Turnover among your users
• Organization expands
• Product deployed in additional groups in other
  locations
• Types
• User Manuals, Help Files, tutorials and training
  materials

5
Training contd

• Methods
• Demo
• Trainer going step-by-step through the system
  while audience watches
• Classroom Training
• Same as demo but students go through system on
  their own workstations
• Tutorials
• Provides the user with all the information and
  step-by-step instruction
• Can be fully interactive or just a checklist

6
Sign Off Forms

• Basic information
• What your product is suppose to do
• How it was constructed
• How it was tested
• What happened during the development process
• Documentation
• Project plan, system development, testing and
  user support

7
Sign Off Forms contd

• Release Form
• Milestones (dates)
• Analysis Start
• Design Start
• Coding Start
• Submitted to QA
• QA approved
• UAT approved

8
Thank You

• Any Questions?