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Connecting the Clouds: The OnDemand Ecosystem

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Title: Connecting the Clouds: The OnDemand Ecosystem


1
Connecting the CloudsThe On-Demand Ecosystem
Track Executive Insight
  • Dan Druker, Intacct Corporation
  • Jim Tipton, nGenera Corporation

2
Safe Harbor Statement
Safe harbor statement under the Private
Securities Litigation Reform Act of 1995 This
presentation may contain forward-looking
statements including but not limited to
statements concerning the potential market for
our existing service offerings and future
offerings. All of our forward looking statements
involve risks, uncertainties and assumptions. If
any such risks or uncertainties materialize or if
any of the assumptions proves incorrect, our
results could differ materially from the results
expressed or implied by the forward-looking
statements we make. The risks and uncertainties
referred to above include - but are not limited
to - risks associated with possible fluctuations
in our operating results and cash flows, rate of
growth and anticipated revenue run rate, errors,
interruptions or delays in our service or our Web
hosting, our new business model, our history of
operating losses, the possibility that we will
not remain profitable, breach of our security
measures, the emerging market in which we
operate, our relatively limited operating
history, our ability to hire, retain and motivate
our employees and manage our growth, competition,
our ability to continue to release and gain
customer acceptance of new and improved versions
of our service, customer and partner acceptance
of the AppExchange, successful customer
deployment and utilization of our services,
unanticipated changes in our effective tax rate,
fluctuations in the number of shares outstanding,
the price of such shares, foreign currency
exchange rates and interest rates. Further
information on these and other factors that could
affect our financial results is included in the
reports on Forms 10-K, 10-Q and 8-K and in other
filings we make with the Securities and Exchange
Commission from time to time. These documents are
available on the SEC Filings section of the
Investor Information section of our website at
www.salesforce.com/investor. Salesforce.com, inc.
assumes no obligation and does not intend to
update these forward-looking statements, except
as required by law.
3
Dan Druker SVP, Marketing and Business Development
4
Market leader in on-demand financial management
and accounting applications, used by thousands of
businesses, from startups to public companies, to
manage and share financial, supply chain and
professional services information.
  • INDUSTRY Software as a Service
  • EMPLOYEES n/a
  • GEOGRAPHY North America
  • SALESFORCE USERS 110 internal, 50 external
  • PRODUCT(S) USED Salesforce CRM SFA, Service
    Support, Content, Partner Networks, 5 AppExchange
    applications (Vtrenz, WebEx, Mindflash LMS,
    Before the Call, Intacct MAX)

5
The On-Demand Ecosystem
All about enabling best of breed choices
  • Get more value out of your investment in
    on-demand applications
  • Enjoy seamless connections across all of your
    key applications
  • Leverage recommendations and best practices from
    your peers
  • Run your whole business on-demand

6
The Bad Old Days Its Your Problem
7
Our Vision for the FutureGoing 100 SaaS
  • Radical simplification of IT infrastructure
  • Shift costs and risks to vendors and the cloud
  • Intacct clients and partners are leading the
    charge

8
The SaaS Revolution Intacct and Our Partners Do
the Work for You
  • Low risk
  • Low cost
  • Automatic updates
  • Best of breed and best practices
  • Coordinated support

9
Introducing IntacctThe last financial system
youll ever need
  • The leading provider of on-demand financial
    management and accounting applications
  • Bringing ease of use and innovation to the world
    of finance and accounting
  • More than 2,500 clients and 100 partners
  • Numerous awards

10
Why choose Intacct? Thousands of businesses
agree
  • Superior, mature financial applications broad
    and deep configurable and flexible GAAP and SOX
    compliant
  • Real-time financial visibility dashboards,
    interactive reports, consolidation and
    performance management
  • Encourages best of breed choices complete front
    and back office solutions integrates easily with
    current applications
  • On-demand delivery use anytime from anywhere,
    easy to customize without programming, minimal IT
    and operations overhead
  • Great track record of success easy to use and
    implement, no programming, guaranteed high
    service levels
  • Best TCO Fast time to value, low upfront and
    operating costs

11
Some of Intaccts more than 2,500
clientsStartups to public companies
  • Technology / Software
  • Professional services
  • Private equity / venture
  • Property management
  • Healthcare
  • Franchise groups
  • Public accounting
  • Hospitality
  • Non-profit

12
More than 100 Partners Add Even More Value for
Intacct Clients
  • CPA firms
  • Financial process outsourcers
  • Business solution providers
  • Consultants and systems integrators
  • Independent software vendors
  • Technology partners

13
The On-Demand EcosystemIntacct MAX for
salesforce.com
  • Composite application for Order to Cash
    processing across Salesforce CRM and Intacct
  • Native application built on Force.com
  • Single sign-on with full security
  • Enables seamless business processes, user
    interface and data synchronization across sales
    and finance
  • Speed sales cycles, reduce errors and increase
    revenue and collections
  • Bridges the gap between sales and finance
  • Eliminates duplicate data entry, gives sales
    access to key client financial data from within
    Salesforce

14
Whats Next in the On-Demand Ecosystem?More
Choices, More Categories
15
Jim Tipton Managing Director, Finance
16
On-demand platform for business innovation that
provides a suite of subscription-based offerings
giving organizations sustainable, breakthrough
capabilities in leadership performance, talent
management and development, and customer
experience.
  • INDUSTRY Software as a Service
  • EMPLOYEES 350
  • GEOGRAPHY Global
  • SALESFORCE USERS 85
  • PRODUCT(S) USED Salesforce CRM SFA, 2
    AppExchange applications (Talisma Chat, Talisma
    Email)

17
nGeneraEnabling the Next Generation Enterprise
  • Todays business conditions demand fundamentally
    new forms of enterprises  Next Generation
    Enterprises 
  • Intensely collaborative
  • Constantly informed
  • Technologically adept
  • Analytically managed
  • Innovative in strategy and execution
  • Fast and flawless in accomplishing change
  • Relentlessly focused on the customer experience.

18
nGeneraEnabling the Next Generation Enterprise
  • Next Generation Enterprises operate on demand
  • Responding to an Enterprises customers
  • Assembling and deploying the Enterprises
    resources. 
  • The vision for nGenera is to serve as the total
    platform for Next Generation Enterprises, On
    Demand.
  • Strategic advisory
  • Business process support
  • Technology design deployment

19
nGenerais a Platform-style Company
  • nGenera has been designed with a highly modular
    architecture.
  • Our capabilities are organized into granular
    assets, which we call "components" - of
    applications, knowledge and talent - that are
    easily identified, found and configured on-demand
    into our offerings. 
  • This allows us to accommodate the overlap between
    our product offerings - it just means that the
    same component can be used for more than one
    product.

20
Growth History and Strategy
  • Founded by Steve Papermaster in 2006
  • Funded by Hummer Winblad Foundation Capital in
    2007 completed 4 acquisitions including New
    Paradigm, the international think tank headed by
    Wikinomics co-author Don Tapscott
  • Second round funding in 2008 lead by Oak
    Investment Partners with participation of Hummer
    and Foundation completed 2 more acquisitions
    including AppExchange partner Talisma, a provider
    of Customer Interaction Management Solutions

21
Why We Chose Salesforce CRM
  • Salesforce CRM was in use by one of our earliest
    acquisitions, business strategy and executive
    education leader The Concours Group.
  • Used to manage their client base of over 200 of
    the Fortune 500 companies
  • Scalability and flexibility were evident
  • Revamped to suit the needs of the broader
    enterprise
  • Salesforce CRM became our platform for growth and
    integration

22
Lessons Learned from On-demand CRM
  • Flexible
  • Able to scale
  • Easy to use
  • Rapidly deployable
  • Easy integration with AppExchange partner
    solutions

23
Outgrowing On-premises Applications
  • Legacy finance systems included QuickBooks,
    QuickBooks Online, Solomon and MAS 90
  • Business processes and visibility became complex
  • Rapid growth fueled by MA
  • International operations
  • Multi-company reporting requirements
  • Flexible reporting structures
  • Planning for growth
  • Continued integration of completed deals
  • With future deals over the horizon, scale and
    flexibility are key

24
Why Best-of-Breed Makes Sense
  • nGenera compared best-of-breed applications to
    suites
  • Extensive product research and evaluation of
    various on demand solutions lead us to Intacct as
    financial solution
  • Best-of-breed solutions deliver
  • More complete functionality in applications
  • Better fit for our business needs
  • Leverage of existing or acquired investments

25
Considerations and risks
  • Speed to deployment
  • Faster deployments bring shorter time to value
  • Ease of transition
  • Data conversion from previous systems
  • Business process definition
  • Staff training
  • Configuration and Customization
  • How easy is it to do?
  • How easy is it to maintain?

26
nGeneras On-demand Ecosystem
  • Salesforce CRM
  • Paychex HR Online
  • Jobvite
  • Intacct Plus
  • Financial management
  • Intacct PSA
  • Intacct MAX for salesforce.com
  • GetThere
  • Equity Focus
  • BoardVantage
  • nGenera Applications
  • nGen Collaboration
  • nGen Compensation
  • Talisma Customer Interaction Management

27
Benefits of an On-demand Business Application
Strategy
  • Business managers are empowered to select
    solutions that fit
  • On-demand delivery solves many integration
    challenges
  • Integrated composite processes (i.e., lead to
    cash) improve efficiencies
  • Large organization quality at affordable prices
  • Flexibility and scalability enable growth

28
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29
Question Answer Session
Jim Tipton
Managing Director, Finance www.ngenera.com
Dan Druker
SVP, Marketing Business Development www.intacct.
com Dreamforce booth 600
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