Sales Presentation

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CSS International Oracle Certified Advantage
Partner
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Introductions
Michael Drew North Central Regional
Director Greg Roush Consulting Director
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Agenda

• CSS Introduction
• Industry Experience
• Alignment with Oracles Product Portfolio
• Our Approach
• Recent Success Stories
• QA

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Company
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Product Focus
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Longevity
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Stability
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Market Focus
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Reputation
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Recent Awards

• CSS has been a major player in providing
  expertise on JDE enterprise software for over a
  decade. Oracle will continue to look to partners
  like CSS to lead the way for Oracle customers who
  need creative thinking and tenured expertise
  not just out of the box consulting to make
  their way in todays competitive and economic
  landscape.
• Ted Bereswill
• Senior Vice President
• Oracle NA Alliances Channels

Results
Recent Publishing
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Oracle Partnership
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Alignment withOracle

• Certified Advantage and AIA Partner Programs
• Delivery Success
• Collaboration with Oracle Leadership
• Participation in User Groups
• Partnerships with ISVs

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Whats In It For Me?
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CSS Serviceat a Glance

• Turn Key Solution Provider
• Seasoned Experts with an Average of 15 years
  experience
• Focused on Oracle Products

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ConsultingApproach
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• IPS
• Change Management
• Project Governance
• Delivery Methodology

CSS Approach
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IPS
IPS Investigative Approach

• Understanding of Client Business
• Key Business Drivers
• Product Lines
• Pain Points
• Definition of Scope
• Identify Highlight Risks
• Determine the appropriate Oracle Product Solution
• Propose Solution and Project Budget
• Initiate the project

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ProjectGovernance
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OrganizationalChange Management
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Standard Change Management Components
These CM components will be part of every project
where Project Governance is included

• Organizational/Project Risk Assessment
• Key Stakeholder Map
• Project Launch
• Readiness Report Workshop
• Communications Plan
• Change Impact Management

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Methodology
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Customer Success Profile Oracle E-Business Suite
CUSTOMER PERSPECTIVE Cummins core business has
changed dramatically over the past decade, with
far more focus on providing a total, end-to-end
customer-facing solution across a global supply
chain and a global market. Jim Miller-Project
Manager, CSS

• OVERVIEW CUMMINS MERCRUISER
• Cummins Mercruiser is a leading innovator in
  marine propulsion systems.
• CHALLENGES/OPPORTUNITIES
• Growth of the CMD division to 500M in five years
• Expansion of global manufacturing and marketing
  footprint
• Modernization of manufacturing from traditional
  to full-service end customer-facing marine
  propulsion business
• Consistency of technology across the enterprise
• Implementation of flexible best-of-breed industry
  solution that allows for growth

• Solutions
• Financials
• MPS, MRP
• Manufacturing
• Distribution
• Mobile Supply Chain
• E-Commerce Gateway
• Daily Business Intelligence

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Customer Success Profile EnterpriseOne 8.11
CUSTOMER PERSPECTIVE CSS knowledge of Oracle
solutions was a huge contributortheir ability to
apply that knowledge to our industry gave us
incredible success. Were eager to share our
story because it was so good for our business,
and we had incredible ROI. Kim Dennis,
Senior Vice President Post Acute Care and
Information Technology, Hill-Rom, Inc.

• RESULTS
• 10 month project on time, under budget
• 13 million ROI on a 2.5 million investment
• Improved days sales outstanding (DSO) by gt30
• Dramatically improved cash collection
• Trained 800 employees using UPK as a standard
• Streamlined mission-critical applications (i.e.,
  56 steps to 7), increasing productivity
• Implemented a SOP for each division and 6 Sigma
• Alignment of staff with company goals to foster
  growth and acquisitions
• Improved processes for monitoring cash, coding
  for billing, reduction in claims denials.

• OVERVIEW HILL-ROM, INC.
• A leading provider of adjustable hospital beds
  and therapeutic surfaces and manufacturer of
  devices for treatment of Cystic Fibrosis along
  with IT solutions for patient workflow.
• CHALLENGES/OPPORTUNITIES
• Improve hundreds of workflow issues around order
  management, intake, payer database, billing,
  reporting/metrics
• Compliance issues involving third party payors
• Efficiently grow a rising star business unit
• Abide by HIPAA regulations
• SOLUTIONS
• Implemented JD Edwards 8.11 and custom bolt-ons
  for industry specific requirements

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Customer Success ProfileOracle Discover Daily
BIEnterpriseOne 8.12
CUSTOMER PERSPECTIVE Oracle Discoverer provides
us with visibility across the enterprise at the
executive level. The Oracle / JD Edwards tool set
gives us competitive advantages we previously did
not have. Through CRM, we not only got out of the
software development business but we also
instituted some great process improvements.
- Steve Crawford, CIO

• OVERVIEW AMARR GARAGE DOORS
• Amarr Garage Doors is one of the worlds leading
  designers, manufacturers and distributors of door
  access systems for residential garages,
  warehouses, shopping malls and other commercial
  applications.
• Approximately U.S. 600 million in revenue across
  14 locations and over 600 employees.
• Amarr manufactures in US and Europe and sells
  globally through a network of distributors and
  direct to consumer through major outlets such
• CHALLENGES/OPPORTUNITIES
• Pressures from mega-retailers like Lowes and Home
  Depot forced Amarr to develop more agile
  customer-facing scheduling and fulfillment
  systems.
• Numerous acquisitions necessitated moving more
  accurate access to manufacturing, order
  management, financials and business intelligence
  information and to lower overall business process
  IT costs
• ORACLE SOLUTIONS
• JD Edwards Enterprise One 8.12
• Oracle Red Stack (database and application
  server)
• Oracle Discoverer Daily Business Intelligence

• RESULTS
• Streamlined manufacturing processes
• Reduced manufacturing response times and order
  fulfillment
• Created enterprise-wide visibility into sales
  activity
• Cut end-of-month financial reporting in half

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Questions?
Q

A
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Contact Info

• Michael Drew
• 312.375.7722
• Michael_Drew_at_cssus.com
• Greg Roush
• 303.621.5062
• Greg_Roush_at_cssus.com

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