The Ingredients of Star Performance: Distinguishing Competencies

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The Ingredients of Star Performance
Distinguishing Competencies
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The Human Brain
Prefrontal Area
Amygdala
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Brain Activity and Performance
Performance
Optimal
High
Low
Stress
Boredom
Low
High
Brain Activity
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Open Loop
Emotion Centers
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Emotional Intelligence Framework
Social Awareness
Self Awareness
Self-Management
Relationship Management
Positive Impact On Others
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The Competency Framework
Social Awareness
Self Awareness

• Emotional Self-awareness

• Empathy
• Organizational Awareness

• Inspiring Leadership
• Influence
• Conflict Management
• Teamwork and Collaboration

• Emotional Self-control
• Adaptability
• Achievement
• Positive Outlook

Relationship Management
Self-Management
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Leadership Style Impact on Climate
Leadership Style
Impact on Climate
Visionary Provides long-term direction and vision
Coaching Develops employees for long-term
Affiliative Creates harmony in work relationships
Democratic Builds commitment through collaboration
PacesettingPushes to accomplish tasks
Commanding Demands Compliance
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Social Intelligence Competencies

• Do you understand what motivates other people,
  even those from different backgrounds?
• Do you sense others feelings?
• Do you appreciate the organizations culture and
  values?
• Do you understand unspoken norms?
• Do you coach and mentor others?
• Do you provide feedback helpful for development?
• Do you solicit input from everyone?
• Do you support all team members and encourage
  cooperation?

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Further Resources

• Best Practices
• www.eiconsortium.org
• School Programs
• www.casel.org
• Daniel Goleman CDs and Books
• www.morethansound.net
• Follow up
• www.danielgoleman.info