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NHSmail for Community Pharmacists

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Understand how NHSmail can be used by both your organisation and ... Northampton PCT Dispensaries. Heywood Middleton and Rochdale PCT. Torbay PCT. Other PCTs. ... – PowerPoint PPT presentation

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Title: NHSmail for Community Pharmacists


1
NHSmail .. just the medicine
  • NHSmail for Community Pharmacists
  • Medicine Management Creating the Future
  • 5th March 2009

2
NHSmail
The email and directory service for the NHS
3
NHSmail Workshop Objectives
  • Understand how NHSMail is different from any
    other email service in the NHS
  • Understand how NHSmail can be used by both your
    organisation and by you in a practical and cost
    effective way
  • Understand the steps to take to takeup NHSmail
  • This is a workshop please ask questions and
    make comments

4
What is NHSmail?
  • Why is NHSmail different
  • Its centrally funded
  • Safe and Securethe only way to send patient and
    confidential data
  • Available to all staff in the NHS and to NHS
    business partners
  • A resilient, 24x7x365 service

5
Benefits of NHSmail
  • Accessibility
  • A National Directory

6
Benefits of NHSmail
  • Calendars can be shared within and between
    organisations
  • Send fax and SMS text messages direct from email
  • Email address remains the sameeven if user
    changes organisations

7
Benefits of NHSmail
  • 24 hours a day7 days a week365 days a year
  • helpdesk

8
Benefits of NHSmail
  • Set up dynamic distribution lists
    use criteria not names
  • As a pharmacist or as a PCT you could send to
  • All Pharmacists in PCT area
  • All staff in an identified group eg.Coop
  • All Staff in SHA area

9
Benefits of NHSmail
  • Set up generic mailboxes that can be accessed and
    shared between departments or groups of
    pharmacists
  • Pct-nth.disp.CoopFM803_at_nhs.net

10
Benefits of NHSmail
  • On line training package availablenww.connecting
    forhealth.nhs.uk/nhsmail/training/

11
Benefits of NHSmail
  • Centrally funded It is free for staff and the
    organisation at the point of use
  • Service SLAs in use and guaranteed not to lose
    any data

12
NHSmail Pharmacist Package
  • NHSmail is available now for all Community
    Pharmacists
  • A series of Pilots to run from Feb to August 2009
    (Closing date Dec 08 for interested PCTs)
  • Guidance and support to be given to establish a
    consistent and efficient rollout of NHSmail.
    Emphasis on
  • firewall changes
  • standardised naming
  • directory entries
  • Maximising benefits

13
NHSmail Pharmacist Package
  • An email account for each dispensary site
  • An email account for each pharmacist
  • N3 Filter changes completed
  • User guide
  • Helpdesk guidance
  • Invitation to a training / registration session

14
NHSmail Pharmacist Package
  • PCT / Supplier to provide
  • Project Lead
  • ICT / Training support
  • Helpdesk (in addition to Nat helpdesk)
  • Communications to Pharmacists
  • Initial contact list (local address book) as
    csv file
  • Spreadsheet of Dispensary Sites
  • Spreadsheet of Pharmacists

15
NHSmail Benefits to the Pharmacist
Secure communications Infrastructure
16
NHSmail Pharmacist Package
  • Pilots running to date
  • Northampton PCT Dispensaries
  • Heywood Middleton and Rochdale PCT
  • Torbay PCT
  • Other PCTs..

17
Who is using NHSmail?
  • 230,000 active users of the email service 41
    year on year growth
  • 2.3 million emails sent/received daily - 28 year
    on year growth
  • 55 of users use the service for clinical
    communications (2007 survey)

18
A developing service
  • January 9th 2009 the underlying technology of
    the service will be moved to Microsoft Exchange
    2007
  • Why?
  • The de facto gold standard in usability and
    functionality
  • Enhanced mobile connectivity
  • Integrates with other products/services an
    opportunity to develop a strategy for NHSmail as
    a unified communications platform

19
A developing service
  • Whats different?
  • New Web Client Gold standard usability
  • Realtime Calendars
  • Full push email for mobile users
  • User can self restore deleted items (2wk
    window)
  • 8 hour timeout on N3
  • Calendar sharing increased control (share
    free/busy, share summary, share full calendar)

20
A developing service
The old web client
21
A developing service
The new web client - OWA
  • Navigation Pane
  • Folder Toolbar
  • Main Content Pane
  • Reading Pane

22
Further information
  • Websites
  • www.connectingforhealth.nhs.uk/nhsmail
  • nww.connectingforhealth.nhs.uk/nhsmail
  • To register www.nhs.net
  • Contact us feedback_at_nhs.net
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