IMPROVING SERVICES IN SOMERSET

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IMPROVING SERVICES IN SOMERSET ISiS
Roger Kershaw Corporate Director
Resources Somerset County Council
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ISiS

• "An ambition to transform public services in
  Somerset"
• Somerset County Council
• Taunton Deane Borough Council
• Avon and Somerset Police

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ISiS The Drivers

• To improve access to and delivery of
  customer-facing services
• To modernise, reduce the cost of and improve
  corporate, transactional and support services
• To help modernise and transform the overall
  workings of the County Council and Taunton Deane
  Borough Council

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ISiS The Drivers

• To invest in new world class technologies to
  improve productivity
• To create an excellent working environment and a
  more sustainable employment future for staff
• To generate economic development by attracting a
  partner willing to invest in Somerset

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Individualised?
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Access
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Choice
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Modern
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A reminder of what ISiS is

• A Public Private Partnership between 2 tiers of
  local government, the private sector, and
  potentially the police
• The creation of a Joint Venture Company which has
  a 10 year contract to deliver services to
  founding partners
• A framework arrangement readily accessible to
  those public sector organisations which are OJEU
  signatories

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The Procurement Process
OJEU Notice (Dec 05)
Expressions of Interest
Pre-Qualification Questionnaire (PQQ)
Invitation to Submit Outline Proposals (ISOP)
Shortlisting (March 06)
Invitation to Negotiate (ITN) Issued (June July
06)
Evaluation (Dec, Jan, Feb)
Bids Returned (28/11/06)
Further Education 2nd Stage ITN (Police) (Feb 07)
Preferred Bidder (March 07)
Commercial Financial Close
Final negotiations and due diligence
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Key Issues

• Clarity about what you want
• What will success look like?
• Leadership commitment
• Project Management
• Skills mix
• Resources

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Key Issues

• Communication
• Governance
• Risk Management
• Evaluation
• Due diligence