ICT Training for Library Staff

1
ICT Training for Library Staff

• Dundee City Council

2
Training Providers

• ECDL
• Dundee College
• classroom based training (15 days)
• open learning with tutor support
• University of Abertay
• classroom based training (10 days)

3
Year 1

• ECDL
• 37/40 staff completed ECDL
• 18 University of Abertay
• 10 Dundee College
• 9 Open Learning

4
Presentation
5
Year 1

• Feedback and Evaluation
• During training
• Informal
• Evaluation forms
• Discussion Forum
• Meetings with Net Navigators, Educators and
  Information Consultants

6
ECDL

• Training rated as good or excellent by 70 of
  staff
• All staff felt they had a better understanding of
  ICT
• All staff recognised the value and relevance of
  their training
• Staff would recommend to others

7
Issues Raised

• Lack of practice time
• Pace too fast
• No PCs in the workplace
• Classroom environment stressful

8
Year 2 and beyond

• More detailed briefings
• Classes extended
• Practice time guaranteed
• Mentoring
• Computers in the workplace

9
Practice time guaranteed by

• selecting staff from different locations
• using pool staff
• support from supervisors
• flexibility of staff
• prioritising other training

10
Outcomes of training

• Staff who have completed training
• have new skills
• are motivated to learn more
• are supportive of others
• feel more confident
• are starting to use their skills
• are more enthusiastic towards change

11
(No Transcript)