eForms

1
e-Forms

• Presented by
• Department of Human Services
• Groupware Consulting Pty Ltd

2
Presentation Overview

• Project Information
• Platform Requirements
• Application Structure
• Demonstration
• Next Steps

3
Business Background

• Human Services identified 150 forms within the
  organisation.
• The majority of forms were filled in and
  processed manually.
• The Victorian Government Online initiative
  requires all suitable transactions to be online
  by December 2001.

4
Project Requirements

• Create Guidelines and Templates for the creation
  of online forms.
• Develop DHS standards for presentation of online
  forms.
• Select a cross-section of forms suitable for the
  pilot.
• Pilot online form delivery and back-end
  processing.
• Optimise use of the current environment

5
Project Approach

• Guidelines were created for the business process
  required to produce Online Forms.
• Includes Standards for Online Forms
• A Framework Tool was developed for the
• production of the online forms and
• processing of submitted data

6
Forms to be Implemented

• Aged, Community and Mental Health
• - Publication Request for Aged Care
• DisAbility Services
• - Publications Order Form
• Office of Housing
• - Home Renovation Service Inspection Booking
  Form
• - Group Self Build Application Form
• Public Health
• - Immunisation Resource Order Form
• - Vaccine Order Form
• Portfolio Services
• - Freedom of Information Request Form
• All Divisions
• - Request for Information Form

7
Form Creation Process
8
Transaction Interfacing

• Data processed in a central location
• Options include
• Mail back to citizen.
• HTML
• Mail to internal business units.
• HTML, XML, Fields in Notes Application
• Text File Output
• CSV, XML
• Custom LEI Process
• e.g. SQL Server, Oracle etc

9
Application Architecture
10
Minimum Platforms Requirements

• Domino 5.0.5
• Lotus Enterprise Integrator 3.1
• Win 32 server (e.g. NT, Windows 2000)
• Internet Explorer 4.0.1
• Netscape Navigator 4.0.7

11
e-Forms Application Structure

• Stylesheets
• Sections
• Forms
• Administration
• Keywords
• Approval

12
e-Forms Demonstration Overview

• The use of Style Sheets
• Creating Sections
• Creating Forms
• Linking forms to other applications
• Using e-Forms

13
Style Sheets
14
Creating Sections
15
Creating Forms

• View Demonstration Part 1
• View Demonstration Part 2
• Note Demonstrations not available

16
Using e-Forms
17
Key Benefits to Approach

• Business Guidelines
• Ensures staff consider the end to end business
  process for the forms
• Ensures the forms design are optimised for Online
  usage
• E-Forms Generator
• A single point for form and form component
  management.
• A single point for the management of form
  standards. (Accessibility, privacy and security).
• Forms can be created by business staff rather
  than application developers.

18
Next Steps

• Online E-Payments
• Intranet Use
• Whole of Government Opportunities
• PKI Technology