Title: Timing Successive Product Introductions with Demand Diffusion and Stochastic Technology Improvement
1Timing Successive Product Introductions with
Demand Diffusion and Stochastic Technology
Improvement??????????????????????
- R. Mark Krankel
- Department of Industrial and Operations
Engineering, University of Michigan, - Izak Duenyas, Roman Kapuscinski
- Ross School of Business, University of Michigan,
Ann Arbor, Michigan - Present by Li Wei
2CONTENTS
- Introduction
- Literature
- Model
- Optimal Policy
- Computational Study and Insights
- Extensions
3Introduction
- Consider an innovative firm that manages the
development and production of a single, durable
product. - Over time, the firms research and development
(RD) department generates a stochastic stream of
new product technology, features, and
enhancements for design into successive product
generations.
4Introduction
- The firm captures the benefits of such advances
by introducing a new product generation. - Due to fixed product-introduction costs, it may
be unreasonable to immediately release a new
product generation after each technology
discovery. Rather, the firm may prefer to delay
an introduction until sufficient incremental new
product technology has accumulated in RD. - The objective of this paper is to characterize
the firms optimal product-introduction policy
5Introduction
- The total number of product generations is not
pre-specified rather, it is determined by the
pace of technology improvement along with the
firms dynamic decisions on when to introduce. - Analysis is centered upon two key influences
affecting the introduction timing decisions - (1) demand diffusion dynamics, where future
product demand is a function of past sales - (2) technology improvement process, specifically
the concept that delaying introduction to a later
date may lead to the capture of further
improvements in product technology.
6Introduction
- Previous literature examining incremental
technology introduction has focused on either (1)
or (2), but none have considered both factors
simultaneously. As a result, the present analysis
provides new insight into the structure of the
optimal introduction timing policy for an
innovative firm. - Using a proposed decision model that incorporates
both key influences, we prove the optimality of a
threshold policy it is optimal for the firm to
introduce the next product generation when the
technology of the current generation is below a
state-dependent threshold, in which the state is
defined by the firms cumulative sales and the
technology level in RD.
7Introduction
- Relative papers
- Wilson and Norton (1989) Mahajan and Muller
(1996) - These two papers proceed under a demand diffusion
framework, but do not model the progression of
product technology. - Rather, they assume that the next generation
product to be introduced is available at all
times starting from Time 0. As a result, they
respectively conclude the optimality of now or
never (the new generation product is introduced
immediately or never) and now or at maturity
(the new generation product is introduced
immediately or when the present generation
product has reached sufficient sales) rules
governing product introductions.
8Literature
- Two main research areas are directly relevant to
the current work. - The first centers on models of demand. Papers in
this area describe the patterns of demand
exhibited by single or multiple product
generations, specifically in relation to new
innovations. These papers concentrate on system
dynamics and/or model fit with empirical data. - The second research area examines decision models
for technology adoption timing. A subset of this
group includes papers that model the introduction
of new products subject to demand diffusion.
9Literature models of demand
- Bass (1969) initiates the stream that examines
demand diffusion models by formulating a model
for a single (innovative) product. The Bass model
specifies a potential adopter population of fixed
size and identifies two types of consumers within
that population innovators and imitators. - Innovators act independently, whereas the rate of
adoption due to imitators depends on the number
of those who have already adopted. - The resulting differential equation for sales
rate as a function of time describes the
empirically observed s-shaped pattern of
cumulative sales exponential growth to a peak
followed by exponential decay.
10Literature models of demand
Prof Dr. Frank M. Bass (1926-2006) was a leading
academic in the field of marketing research, and
is considered to be among the founders of
Marketing science. He became famous as the
creator of the Bass diffusion model that
describes the adoption of new products and
technologies by first-time buyers. He died on
December 1, 2006.
- Bass, F. M. 1969. A new product growth model for
consumer durables. Management Sci. 15 215227.
11Literature models of demand
- Norton and Bass (1987) extend the original Bass
model by incorporating substitution effects to
describe the growth and decline of sales for
successive generations of a frequently purchased
product. - Jun and Park (1999) examine multiple-generation
demand diffusion characteristics by combining
diffusion theory with elements of choice theory. - Wilson and Norton (1989) propose a
multiple-generation demand diffusion model based
on information flow. - Kumar and Swaminathan (2003) modify the Bass
model for the case in which a firms capacity
constraints may limit the firms ability to meet
all demand. - Using their revised demand diffusion model, they
determine conditions under which a capacitated
firms optimal production/ sales plan is a
build-up policy, in which the firm builds up an
initial inventory level before the start of
product sales and all demand is met thereafter.
12Literaturetechnology adoption timing
- Gjerde et al. (2002) model a firms decisions on
the level of innovation to incorporate into
successive product generations. The paper does
not consider the diffusion dynamics of the
existing products in the market (product sales
rates do not depend on cumulative sales). - Cohen et al. (1996) assume that product can only
be sold during a fixed window of time. Therefore,
delaying the product introduction for further
development will lead to a better product and
higher revenues but over a shorter time. Cohen et
al. further assume that the product currently in
the market or the newly introduced product both
have sales at a constant rate. Thus, they do not
consider the diffusion dynamics. They also do not
consider the stochastic nature of the RD
Process.
13Literaturetechnology adoption timing
- Balcer and Lippman (1984) conclude that a firm
will adopt the current best technology if its lag
in process technology exceeds a certain
threshold. The threshold is either nonincreasing
or nondecreasing in time, dependent on
expectations with respect to potential for
technology discovery. - Farzin et al. (1998) considers a similar problem
under a dynamic programming framework. The paper
explicitly addresses the option value of delaying
adoption and compares results to those using
traditional net present value methods, in which
technology adoption takes place if the resulting
discounted net cash flows are positive. - In each of these works, the technology adoption
decision does not explicitly consider the effects
of adoption timing on product-demand dynamics.
14Literaturetechnology adoption timing
- Wilson and Norton (1989) consider the one-time
introduction decision for a new product
generation. In their model, product introduction
has fixed positive effects on market potential
along with negative effects due to
cannibalization. They conclude that the optimal
policy for the firm is given by a now or never
rule. That is, it will either be optimal to
introduce the improved product as soon as it is
available or never at all. - Mahajan and Muller (1996) conclude that it will
be optimal to either introduce the improved
product as soon as it is available or when enough
sales have been accumulated for the previous
product generation.(now or at maturity rule) - Both Wilson and Norton (1989) and Mahajan and
Muller (1996) implicitly assume that the next
product generation is available and remains
unchanged regardless of when it is introduced. In
contrast, we assume that a firm that delays
introduction of the next product generation
expects to capture greater technological advances
at a later date.
15Model
- Under a discrete-time, infinite-horizon scenario,
consider a single base product that progresses
through a series of product generations over
time. - The benefits of improved technology are realized
only through introduction of a new product
generation that incorporates the latest
technology available in RD. - An improvement in the incumbent product
technology leads to a higher sales potential for
the new product generation. However, each new
generation requires a fixed introduction cost.
The firm seeks an introduction policy that
maximizes net profits.
16Model
- In each period, the firm has the option to either
introduce the latest technology or continue
selling at the current incumbent technology level
(wait). - We model the level of technology in RD using a
single index, and assume that this level improves
stochastically during each period. - Our objective is to characterize the firms
optimal introduction policy given this stochastic
RD process.
17ModelNotation and Assumptions
- We begin with the following definitions under a
dynamic-programming framework
18ModelNotation and Assumptions
19ModelNotation and Assumptions
- We consider a durable base product for which
product technology is additive and introduction
of a new product generation results in complete
obsolescence of the previous generation i.e.,
once a new generation is introduced, sales of the
previous generation immediately drop to and
remain at zero. This property is referred to
later as the complete replacement condition. - It is assumed that (1) available product
technology improves in each period according to a
stochastic process, and (2) sales for any given
generation follow a demand diffusion process.
20ModelNotation and Assumptions
- Both the technology level and the price of a new
product are expected to influence the products
market potential and associated demand diffusion
dynamics . To understand the effects of
progressing technology independent of other
compounding factors, we assume a very specific
but realistic pricing strategy that maintains
constant unit profit margins.
21ModelNotation and Assumptions
- As mentioned above, sales potential is assumed to
be an increasing function of product technology
level. - Moreover, we do not model capacity constraints
and assume that all demand can be met so that
sales equals demand.
22Model Formulation
the following assumption is made on the sales
rate curves
23Model Formulation
- (i) ensures that, all else equal, product sales
rate is nondecreasing in product technology. - Part (ii) accommodates realistic durable-good
market scenarios in which the potential market
size is finite and current period sales do not
exceed total remaining market potential. - Condition (iii) limits the rate at which sales
decrease and in a discrete-time framework
guarantees that the sales rate from one period to
the next does not decrease at a faster pace than
sales accumulated within the period.
24Model Formulation
25Model Formulation
- The optimum introduction policy is computed from
the optimality equation
26ModelRelationship to Demand Diffusion
- For the scenario considered in this paper, there
is a natural link between this sales model and
that of a typical (continuous-time) diffusion
model. Consider the Bass diffusion model for a
single innovative product
27ModelRelationship to Demand Diffusion
Mahajan and Muller (1996) present an extension of
the Bass model for the case of multiple product
generations.
28ModelRelationship to Demand Diffusion
29ModelRelationship to Demand Diffusion
where a and b are coefficients of innovation and
imitation, respectively. Because cumulative sales
is tracked as a state variable, the decision
model (1)(3) clearly captures the interaction
between product generations when sales curves are
of the demand diffusion form (6). Moreover, an
examination of (6) shows that the demand
diffusion form satisfies Assumption 1 subject to
a mild restriction on problem parameters.
30Optimal Policy
31Optimal Policy
32Optimal Policy
- The first result states that as the two systems
progress over time, the cumulative sales level of
the firm with lower initial cumulative sales will
never surpass the firm with higher initial
cumulative sales.
33Optimal Policy
34Optimal Policy
- The result states that all else equal, the
discounted optimal profit-to-go for a firm with
lower cumulative sales will not exceed that of a
firm with higher cumulative sales by more than
the net value of their cumulative sales
difference. That is, future benefits cannot make
up for the current sales deficit.
35Optimal Policy
36Optimal Policy
37Optimal Policy
38Optimal Policy
39Optimal Policy
40Optimal Policy
41Optimal Policy
42Optimal Policy
43Optimal Policy
44Computational Study and Insights
- The numerical study focuses on the influences of
a simple technology discovery rate, fixed
product-introduction costs, and market parameters
including the diffusion coefficients and a
parameter describing the sensitivity of product
market potential to changes in product technology.
45Computational Study and Insights
- for purposes of numerical investigation we begin
with a simplified baseline scenario. Sales rate
curves for the baseline scenario are generated
within a discrete-time framework to approximate a
demand diffusion process according to the form
given in (6). - Technology improvement is assumed to follow a
simplified stochastic process in which available
technology in RD increases by one in each period
with probability p.
46Computational Study and Insights
47Computational Study and Insights
48Computational Study and Insights
- The baseline optimal policy is computed by
solving the dynamic program (3). In solving (3)
numerically, we use linear interpolation to
handle cases in which the current period sales gs
z is a noninteger multiple of the indexing unit
used for cumulative sales.
49Computational Study and Insights
50Computational Study and Insights
- Numerical approximation generates the baseline
set of technology switching curves illustrated in
Figure 6.
51Computational Study and Insights
- The switching curves in Figure 6 suggest that
optimal introduction of the next product
generation may be triggered in one of two ways - (1) through sufficient product sales at the
current technology levels, - (2) through significant advances in available
product technology. - (1) implies that, even without further gains in
RD, a firm that continues to sell the current
generation long enough may eventually find it
optimal to introduce the technology on hand even
though introducing at the same technology level
was not profitable in the past. - (2) implies that, regardless of the current
generations position along its sales curve, it
may be optimal to introduce a new generation with
large enough gains in RD technology.
52Computational Study and Insights
- Consider the expected rate of technology
discovery as measured (for the baseline scenario)
by the technology discovery probability p.
53Computational Study and Insights
- It is natural that under fixed introduction
costs, a firm with a higher technology discovery
rate will introduce new product generations when
the gain in technology over the previous
generation is larger. - Hence, for a given technology lag between the
product generation in the market and that
available in RD, an increase in the technology
discovery probability should increase the
attractiveness of the decision to wait versus
introduce.
54Computational Study and Insights
55Computational Study and Insights
- It is evident that although the technology
introduction thresholds are increasing in the
discovery probability (as shown in Figure 7), the
expected rate, both in terms of time and sales,
at which the firm will introduce new generations
is also increasing i.e., firms with a higher
expected technology discovery rate are expected
to introduce new product generations more
frequently and with larger technology gains
between generations.
56Computational Study and Insights
- Next, we examine the influence of the firms cost
structure on the optimal policy. As illustrated
in Figure 8, a decrease in the fixed introduction
cost K decreases the optimal introduction
threshold at any given cumulative sales level.
57Computational Study and Insights
- Let us turn to the parameters that describe the
product market. The modeled product sales
dynamics will be affected by the diffusion
coefficients a and b in (6) as well as the market
potential parameter m, that determines the
product market potential for a specific
technology level.
58Computational Study and Insights
- Market Potential Parameter
- An increase in m translates to larger gains in
market potential per unit gain in technology. In
turn, the sales rate at a given level of
cumulative sales is more sensitive to increases
in product technology when m is higher.
59Computational Study and Insights
- Demand Diffusion Coefficients
- A product with a higher coefficient of innovation
a would exhibit a sales rate curve that starts
with higher one-period sales, peaks earlier, and
lies completely above that of a product with
lower a. Figure 10 illustrates how the
coefficient of innovation influences the product
sales rate curves.
60Computational Study and Insights
- Demand Diffusion Coefficients
- We find that a product with higher coefficient of
innovation is associated with more-frequent
product introductions.
61Computational Study and Insights
- Demand Diffusion Coefficients
- Similar to the effect of a, a higher coefficient
of imitation b translates to a sales rate curve
that lies completely above that for lower b.
62Computational Study and Insights
- Demand Diffusion Coefficients
- As with a, the introduction thresholds are
decreasing in the products coefficient of
imitation b. Thus, a firm should introduce new
product generations more frequently given a base
technology that diffuses through its potential
adopter population faster.
63Computational Study and Insights
64Computational Study and Insights
- Uncertain Demand
- Here, we describe two possible scenarios for
uncertain demand along with the revised
decision-model formulations.
65Computational Study and Insights
66Computational Study and Insights
- The decision model (1)(3) is reformulated as
follows to accommodate this single-period demand
uncertainty
67Computational Study and Insights
68Computational Study and Insights
- A firm may also wish to capture the uncertainty
in overall market acceptance of a new product
generation while taking into account potential
correlation between the market success of two
sequential generations. For the demand diffusion
case, the estimation of a new generations market
potential N(z) is a key source of such
uncertainty.
69Computational Study and Insights
- The present model framework can capture the
market success uncertainty for a new generation
using a Markov modulated demand formulation. A
possible implementation is presented here for
illustration.
70Computational Study and Insights
71Computational Study and Insights
- The decision model (12)(13) implements this
Markov modulated demand framework for
accommodating uncertainty in product success.
72Extensions
- A limitation of our analysis is that the model
does not consider the effects of introduction
timing on consumers purchase strategies and
resulting demand patterns. Significant increase
in the firms pace of product introductions may
cause consumers to postpone purchase decisions in
anticipation of forthcoming product improvements
(e.g., Dhebar 1994, Kornish 2001).
73Extensions
- The model does not however capture the
time-to-market concerns that may arise in a
competitive market setting. As described in
Hendricks and Singhal (1997) the cost of delay
(and hence value of earlier introduction) in such
environments can be significant. - One possible direction for future research is to
consider a game theoretic model with multiple
firms. - An alternative approach may be to follow Cohen et
al. (1996) and impose a fixed window of time for
new product introduction. Such a constraint
implicitly captures time-to-market concerns.
74Extensions
- Generalize the framework to incorporate upgrade
purchases or to permit simultaneous sale of
multiple product generations with substitution
effects. - Allow product price to fluctuate over time and
differ between product generations. - Incorporate a decision variable for the expected
pace of product innovation (e.g., as measured by
RD investment) would enable a more-complete
analysis of firm policies.
75THANKS!