Knowledge and Complexity Management: Noncausality and a quantum interpretation of management

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Knowledge and Complexity ManagementNon-causality
and a quantum interpretation of management

• Prof dr Walter Baets, HDR
• Director Graduate Programs
• Professor Complexity and Knowledge Management
• Euromed Marseille Ecole de Management

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Une interprétation quantique des processus
organisationnels dinnovation Walter Baets Thèse
HDR, Université Paul Cezanne, Aix-Marseille
III http//euromed.blogs.com Complexity,
organisations and learning a quantum interpretati
on of management Walter Baets, Routledge,
forthcoming 2006
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NOTION The Nyenrode Institute for Knowledge
Management and Virtual Education (Philips, Sara
Lee/DE, Achmea, Atos/Origin, Microsoft) Knowled
ge Management and Management Learning Extending
the Horizons of Knowledge-Based Management,
Springer, 2005 EcKM the Euromed center for
Knowledge Management (Eurocopter,
CosmosBay) http//euromed.blogs.com
The triangle between innovation, knowledge and
learning
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Taylors view on the brain
The computer attempt to automate human thinking
Manipulating symbols Modeling the
brain Represent the world
Simulate interaction of neurons Intelligence
problem solving Intelligence learning 0-1
Logic and mathematics Approximations,
statistics Rationalist, reductionist Idealized,
holistic Became the way of building computers
Became the way of looking at minds
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Flatland Edwin Abbott, 1884 A. Square meets
the third dimension
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Wanderer, your footprints are the path, and
nothing more Wanderer, there is no path, it is
created as you walk. By walking, you make the
path before you, and when you look behind you see
the path which after you will not be trod
again. Wanderer, there is no path, but the
ripples on the waters.
Antonio Machado, Chant XXIX Proverbios y
cantares, Campos de Castilla, 1917
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A very great musician came and stayed in our
house, He made one big mistake He was
determined to teach me music and consequently, no
learning took place. Nevertheless, I did casually
pick up from him a certain amount of stolen
knowledge.
Rabindranath Tagore
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Ilya Prigogine
Non-linear dynamic models (initial state,
period doubling,.) Irreversibility of time
principle The constructive role of time
Behavior far away from equilibrium
(entropy) A complex system chaos order
Knowledge is built from the bottom up
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Francesco Varela
Self-creation and self-organization of systems
and structures (autopoièse) Organization as a
neural network The embodied mind Enacted
cognition Subject-object division is clearly
artificial How do artificial networks operate
(Holland) Morphogenetic fields and morphic
resonance (Sheldrake)
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John Holland

• Artificial life research (Langton)
• Father of genetic programming
• Agent-based systems (networked
• negotiating agents)
• Self organizing systems
• Individuals have limited characteristics
• Individuals optimize their goals
• Limited interaction (communication)
• rules

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Gödels theorem 1931 No absolute axiomatic
system is possible Relativity theory (Einstein)
first part of the 20st century No absolute
measurement is possible Quantum mechanics first
part of the 20st century Observation is
interpretation Complexity theory (Prigogine)
second part of 20st century Emergence,
bifurcations, strange attractors
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Once holism and complexity accepted we
cannot avoid a fundamental question
PAULI complementary physics Synchroni
city (occurringtogether-in-time) From
causal coherence Coincidence (from
cause to effect) (occurring
together) A-causal
links hence.
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A quantum interpretation non-locality
synchronicity entanglement
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Mechanistic versus organic The
evolution in business
Product oriented Unique
distribution channels Control Stability Management
by objective Processes are the
assets Hierarchical organization
Machine thinking (symbolic) Industrial era
The client co-creates Multiple channels Emergent
processes Change (learning) is the
goal Management in change and complexity Learning
is the asset Human networks Human thinking
(fuzzy) Knowledge era
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Some quantum stories
Maxwell, Planck and Bohr introduced criteria
such as fertility, beauty and coherence Einstein,
de Broglie and Schrödinger shared a commitment
to a continuous wave as a basic physical entity
subject to a causal description Heisenberg,
Pauli, Jordan and Dirac we no longer have
event-by-event causality and particles do not
follow well-defined trajectories in a
space-time background In 1935, Schrödinger
formulated his famous cat paradox Pauli
Background physics has an archetypal origin and
that leads to a natural science which will work
just as well with matter as with consciousness
Pauli accepted that physical values, as much as
archetypes, change in the eyes of the observer.
Observation is the result of human
consciousness
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Some quantum stories (2)
Polkinghorne The implication of these
observations is that the phenomenon of
entanglement (non-locality) includes a real
remote activity, not simply epistemological,
but in fact ontological in nature Polkinghorne
(1990) The greater the experience of
satisfaction, the more the consciousness of
each cell in the body will resonate with the
holographic information engraved in the
"quantum zero point" (the lowest possible state
of energy, in an almost resting, but not quite,
situation) of the energy field
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So, on the Copenhagen interpretation of quantum
mechanics, physical processes are, at the most
fundamental level, both inherently
indeterministic and non-local. The ontology of
classical physics is dead. The heart of the
problem is the entanglement (or
non-separability) of quantum states that gives
rise to the measurement problem. This
entanglement makes it impossible to assign
independent properties to an arbitrary isolated
physical system once it has interacted with
another system in the past even though these
two systems are no longer interacting. The
non-separability characteristic of quantum
systems can be seen as an indication of the
holistic character of such systems.
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A quantum interpretation
In the arts Cara et Murphy In linguistics Dalla
Chiarra and Giuntini In the physical sciences
Pauli In biology Sheldrake (morphogenetic fields
and resonance) In medicine Chopra, the Ayurveda,
but also increasingly in regular medicine
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The Bogdanov Singularity
The Wall of Planck (physical limit) 10-43 3
space and 1 time dimension (or is it
speed?) Are space and time so neatly divided
? (Prigogine the DVD) Synchronicity in
quantumphysics Bogdanovs (physics and
mathematics) Avant le big bang
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The Bogdanov Singularity (2)
Beyond the  Wall of Planck  ? Before the big
bang ? There is a fifth dimension, being a
fourth of space expressed in imaginary
time Time-space really becomes a continuum That
singularity has no classical movement anymore
(what is)
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A beginning of evidence Some research projects
Complexity and emergent learning in innovation
projects Agents, Sara Lee/DE Innovation in
SMEs a network structure ANNs, brainstorm
sessions Telemedecin a systemic research into
the ICT innovations in the medical care market
Agents Knowledge management at Akzo Nobel
improving the knowledge creation ability
ANNs, Akzo Nobel Information ecology For the
moment a conceptual model Agents Conflict
management Agents Knowledge management at Bison
contribution to innovation Agents