DOWTY PROPELLERS

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DOWTY PROPELLERS

• Kerry Garfield
• Product Support Team Leader

1st Fokker 50 Conference 20th May 2003
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SMITHS GROUP
Medical
Aerospace
Sealing
Industrial
Electronic Systems
Customer Services
Detection Protection Systems
Marine Systems
Actuation Systems
Components
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LOCATION Gloucester, UK - OE and RO Sterling,
Va, USA - ROSingapore - RO PERSONNEL Approx
290 employees worldwide ACTIVITY Design,
development, manufacture and in-service support
of composite propeller systems Propeller Repair
Overhaul
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TECHNICAL SUPPORT

• Technical advice available in Europe,Americas,
  Asia and Pacific Rim
• 24 hour response target
• Repair Concession processing
• 24 hour response target
• Technical Support Department is responsible for
  the development and introduction of new design
• Committed to product improvement, problem solving
• 24/7 technical support available

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FUTURE SPARES AVAILABILITY

• Dowty will continue to support the Fokker 50
  Programme with Spares stock levels reflecting
  both customer demand and the Principles outlined
  by the World Airlines and Suppliers Guide
• Revised Spares Catalogues will continue to be
  produced annually with any price changes being a
  reasonable reflection of acquisition cost
• Dowty Propellers track record for supporting
  mature programmes is clearly shown by the
  continued support of 40 year old programmes such
  as the Fokker F27 and BAe 748
• Dowty Propellers continue to give Global Support
  and offer a world-wide 24/7 AOG service

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DOWTY PROPELLERS FUTURE COMMITMENT TO CONTINUED
SUPPORT OF THE FOKKER 50

• Dowty Propellers looks forward to offering both
  Commercial and Technical support on the Fokker 50
  for many years to come
• Since the end of aircraft production, Dowty
  Propellers has brought about further product
  improvement through the introduction of Service
  Bulletins and Modifications
• This is a continuing process and reinforces Dowty
  Propellers future commitment to this programme