Training

1
Training Documentation

• October 18, 2006

2
Training Changes

• Exercise handouts
• Updated Training Sample database with/EHT
• Rewards for classroom interaction
• Utah Classroom capacity increase
• Adding value to the training plans
• New courses (Silver and Gold)
• Automated Training Registration
• Auto register with STEPS
• Manuals available online (book or section)

3
Silver - New Courses

• Optimization Modeling
• Using Online Help
• Designing Queries in DTF
• Designing Events in DTF
• Event Subscriber Setup Integrating Crystal
  Reports
• Remote Tech
• 7.0 Training coming
• Warranty tracking
• Consolidated billing
• Sales Order shipping
• Other new features

4
Gold - Courses Changes

• Less discussion more exercises
• Printed exercises
• Process flows (on site)
• New Gold Courses
• 7.0 Feature Training (Classroom multiple
  locations)
• Using the Inventory Item Utility (Online)
• Using the Data Import/Export Spreadsheet (Online)
• Using the Meter Import Spreadsheet (Online)

5
Training Feedback - Survey

• Online course training times
• Course schedule (travel audience)
• Inventory Purchasing
• Service Contracts
• Service Dispatch
• Sales
• Accounting (AR, AP, GL, Cash)
• e-automate Administration (online)
• Management report

6
STEPS 6.0

• Administration Overhaul
• Color synchronization.
• Customer activation automation

7
Automated Registration

• Response to training emails
• Automated response
• Demonstration

8
Questions and Feedback
9
(No Transcript)