CIS 499 Senior Seminar

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CIS 499 Senior Seminar

• Introduction to IT project management

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Purpose of Charter, Analysis and Design

• Charter determine why something needs to be
  done by laying out justification and objectives
• Analysis - determine what needs to be done before
  deciding how it should be done.
• Design determine how to accomplish what needs
  to be done, by evaluating all of the possible
  solutions.

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Problem/ Opportunity Verification Validation
Project Mgt process to track cost, schedule,
functionality, and strategic objectives
Business Opportunity
Validation of Technical Solution
Amount of Involvement
Time
Technical Solution Development
Business Units
Business Analyst
Project Manager
Application Developers
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The 9 Step Problem Solving Model

1. Identify Opportunities
2. Form Team and Scope Project
3. Analyze Current Process
4. Define Desired Outcomes for Improved Process
5. Identify Root Causes Proposed Solutions
6. Prioritize, Plan, Test Proposed Solutions
7. Refine Implement Solutions
8. Measure Progress Hold Gains
9. Acknowledge Team Communicate Results

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Identify Opportunities

• A problem statement can be simply defined as the
  definition of the problem to be solved by your
  project
• Define the problem
• Do it in such a way that you have enough
  information to solve the problem
• Three steps for coming up with a problem
  statement
• Define the overall reason why you need this
  project in the first place
• Map out the problem. Break down the overall
  problem definition into its component parts
• Describe the problem

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Exercise.

• Write a testable problem statement in subject
  verb format.

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Examples of questions that might be asked in an
IT problem-solving scenario

• Is this a one-time problem, or is it an ongoing
  problem?
• Does data need to be stored or retrieved?
• Must reports be produced for later review?
• Could a manual process be automated?
• Would a procedural change solve the problem?
• Would additional hardware, software, or manpower
  address the situation?

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Form Team and Scope Project Deliverable - Project
Charter

• Goal / Problem statement
• Objectives
• Recommended course of action, along with other
  alternatives
• Scope
• Project Plan
• Roles and Responsibilites
• Critical success factors / Risks
• Signatures

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Form Team

• Project Stakeholders have a vested interest in
  the project outcome.
• Examples of Project Stakeholders include the
  Project Manager, team members, customers, and
  others.
• Ghost Stakeholders have power and influence over
  the project but no direct involvement.
• A high-level executive that the project Manager
  reports to could be considered a Ghost
  Stakeholder.

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Opportunity / Problem Lifecycle

• Business opportunity
• Analyst Problem/opportunity verification and
  validation
• Project Management process to track cost,
  schedule, functionality, and strategic objectives
• Technical solution development
• Validation of the Technical Solution