Mapping Student Participation in Quality in India and Asia Pacific Quality Network Presentation in N

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Mapping Student Participation in Quality in
India and Asia Pacific Quality NetworkPresentati
on in NAAC-APQN International conference on
Student Participation Quality Enhancement at
Bangalore, India 16-17 September 2006 Dr.
Jagannath Patil Deputy Adviser, NAAC
NAAC
APQN
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Student Participation in Quality Assurance
Concept ? Student, the most important stake
holder ? Learner centered campus life ?
Rhetoric and Reality ? Need for efforts.
Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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International Experience

• Efforts of ESIB (National Unions of Students in
  Europe)
• Luxembourg Declaration
• SPARQS (Student Participation in Quality
  Scotland)
• HEQC Quality Literacy Project and other
  Initiatives
• Indian Experience

Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Initiatives Support from NAAC

• Student Charter.
• Feedback mechanisms
• Grievance Cells
• Alumni Associations
• SPQI Workshops
• 2006 Year of Student Participation in
  Quality Assurance

• SPQA identified by the NAAC as priority area
• Matching support of 2500 US to project.
• A range of programs on SPQA are planned in India
  by NAAC and few promotional publications are on
  anvil.
• International conference hosted by the NAAC with
  APQN support.

Visit to HEQC

• The HEQC of South Africa had invited NAAC
  delegate to make presentation in Workshop on
  Student Participation in Quality Assurance held
  at Pretoria on 7th October 2005. The visit was
  funded by NAAC to give further fillip to ongoing
  efforts of NAAC in promoting SPQA.

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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Different Approaches

• Student Feedback Approach
• Student Rights Approach
• Students Co-constructor Approach
• The NAACs Approach of total student participation

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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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APQN Project on Student Participation

• Key Objectives
• To collect, analyse and disseminate theory, good
  practices and experiences of student
  participation in quality assurance in Asia
  Pacific Region.
• To promote exchange of good practices in student
  participation in quality assurance between
  different countries
• To raise awareness of the importance of student
  participation in quality assurance processes
  among all stakeholders.
• To Identify and promote Asia Pacific wide
  strategies to involve students and student
  organisations in quality assurance, both internal
  as well as external.

Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Mapping Student Participation

• 1. A survey involving APQN member agencies about
  the status of Student Participation Quality
  Assurance in their respective countries. To
  capture data on key indicators.
• a) Internal Quality Assurance (HEI)
• Representation of students in decision-making
  bodies (Academic Committees, Courts, Senates
  etc.)
• Staff student consultative committees
• Feedback mechanism, both informal and formal
  questionnaire feedback on courses, teachers and
  campus experience
• Adoption of Student Charter
• Grievance Redressel (Complaint box, committees
  etc.)
• Student completion surveys
• Alumni representation
• Representation of students in IQAC/QA office

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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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General Findings Indian HEIs

• Student representation Low or negligible in
  academic bodies, curricular design review
• Token representation in statutory bodies
• Good involvement in co-curricular and cultural
  activities
• Lack of formal channels to raise issues of
  quality. Emphasis on informal
• mechanisms
• Student feedback systems are getting
  popularized in good quality
• accredited institutions
• NAAC efforts have triggered alumni involvement
  in affairs of HEIs
• Apprehensions about student participation include
• Assumed maturity problems
• Apathy on part of students
• Lack of training
• Challenges ahead
• Motivating students and teachers
• Sharing good practices of student involvement
• Training students to effectively participate

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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Some Good Practices of Involving Students in
Indian HEIs
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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Experiences in other APQN Countries

• Because of series campus trouble in 1960s, HEIs
  in Japan are very
• much apprehensive about student Involvement
• Russia encourages student involvement at all
  levels in HEIs
• HEIs in Iran have no representations of students
  in statutory bodies
• Student involvement in curricular design and
  review is routine in
• China. Students are also involved in teacher
  evaluation and course
• evaluation
• Universities in Mongolia also encourage teacher
  evaluation by
• students. Exit questionnaires by graduating
  students are also in
• place
• In Australia and New Zealand practices vary
  from HEI to HEI but
• Student involvement is encouraged

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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Mapping Student Participation in Quality
Assessment
b) External Quality Assurance (Agencies)

• Most of the agencies encourage student
  involvement in the Self-Appraisal process of
  HEIs
• NIAD UE, JapanPAASCU, PhilippinesJABEE,
  JapanNZUAA,
• New Zealand NAA, RussiaSEEI,
  ChinaAUQA,Australia NAAC, India
• Representation of students in peer review process
  is by way of interview during onsite visit in
  most of the cases.
• Representation of student in Accreditation
  decision-making body is not a common practice
  except Russia.
• Importance is given to student feedback/interactio
  ns during assessment and accreditation process.
• External Student Satisfaction Surveys and its
  linking with Accreditation is also not a common
  practice.
• Alumni feedback in accreditation process is given
  importance in agencies like NAAC, NIAD-UE and
  PAASCU.

Contd
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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Mapping Student Participation in QA
Some Good Practices
Online Feedback by the students during peer
review -NAA, Russia Student representations in
accreditation decision making body -NAA,
Russia Negative feedback in student resulting in
refusal of accreditation -SEEI, China and other
agencies
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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Road Map for Promoting Student Participation in
APQN

• 1. A desk study or survey on similar lines would
  also be conducted for non-APQN member countries,
  preferably INQAAHE members.
• Collaborate efforts with experienced bodies like
  ESIB, Sparqs would be planned besides seminar of
  stakeholders.
• Series of Training workshops for students and
  stakeholders.
• The emerging quality assurance systems would be
  provided with necessary inputs so that they may
  have strong student involvement in quality
  assurance process right from the inception.
• Advocacy measures would be taken up with
  different government agencies for better focus on
  student involvement in quality assurance.
• On the line of ESIB and Sparqs projects,
  organized initiatives would be encouraged in
  partnership with HEIs, government and funding
  agencies

Proposed Publications

• Monograph/status report on SPQA in Asia Pacific
  Region
• Student Handbook on Quality Assurance Book on
  Good/Best Practices in SPQA across Asia Pacific
  Region.
• Dedicated website for promoting student
  participation and conducting student satisfaction
  surveys.

To sum up, the NAAC and APQN have shown potential
by way of this project that we can become
international resource center for promoting
student participation in quality assurance.
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Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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PG 13 Project Group on Student Participation in
Quality Assurance
Dr. Jagannath Patil (Project Group Leader)
Deputy Adviser,National Assessment and
Accreditation Council(NAAC), IndiaEmail
jp_nath_at_rediffmail.com Website
www.naacindia.org Mr. B. S. Ponmudiraj (Project
Group Member) Assistant Adviser,National
Assessment and Accreditation Council(NAAC),
IndiaEmail bsp_samson_at_hotmail.com Website
www.naacindia.org
Dr. Antony Stella (Project Group Member) Audit
Director, AUQAAUSTRALIAEmail
a.stella_at_auqa.edu.au Website www.auqa.edu.au J
ordan Cheung (Project Group Member) Registrar,
HKCAA, Hong Kong, China Emailjordancheung_at_hkca
a.edu.hk Website www.hkcaa.eduhk
Mapping Student Participation, Dr. Jagannath
Patil, Deputy Adviser, NAAC
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Thank You
Dr. Jagannath Patil Deputy Adviser, NAAC, India
Acknowledgments Project group members,
respondents to survey and Mr. Mohan B L, NAAC