Chief Information Officer Group

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Chief Information Officer Group
Transforming ISD Delivery Changing the
relationship between ISD and industry
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Information Systems Division- a design and
delivery organisation
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Information Systems Division- expenditure FY05/06

• New ICT capabilities 60m
• Refresh of hardware 30m
• Sustainment of systems 25m
• APS/military salaries 20m
• Not included (or part of ISD)
• Enterprise software licenses 25m
• Network running costs 300m

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Chief Information Officer Group
Transforming ISD Delivery The critical need
for transformation
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Information Systems Division
IMS
UDSH Supply
SH-Data Centres
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ISD Project Metrics
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ISD Task Metrics
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ISD Staffing
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Chief Information Officer Group
Transforming ISD Delivery The transformation
agenda
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Information Systems Division
Operating Model
Stop Doing, Continue, Contract Out
Customer Engagement

• Stop doing systems development, customer support,
  integration, production support, testing,
  technical engineering, release management,
  configuration management, and system maintenance
• Retain program project management, contract
  management admin, procurement, business
  analysis, business improvement
• Analysed by function, organisation, and system
  incorporating FTE numbers
• Able to contract out some areas in
• about 3 months
• Program directors retain core team to manage
  program

• Multi-level engagement model aligned to major ISD
  processes
• Evolutionary approach building on current
  capability
• Groups and service monitoring and controlling
  non-standard demand
• Corporate CRM system providing end-to-end view on
  projects and programs and keeping customers
  informed
• Embedded customer liaison and business analysis
  in IPP/PMO

Retraining Redeployment
Industry Engagement
Implementation Plan

• Stop, train and redeploy
• Comprehensive staff transition plan including
  individual staff consultation
• Contract out training, development, sourcing
  delivery
• Training managed and provided by BM branch
• Need to appropriately and significantly resource
  training program (-200 people to train)

• Temporary panel construct in the interim
• Individual contracts for significant projects,
  complex project services panel, panel concept
  for tasks, contract for sustainment
• Industry sourcing concept includes above the line
  contractors in IPP/PMO
• Arrangements accessible to all categories
• Categories retain current description project
  IT, tasks and sustainment
• Release project contracting plan to industry
• Long time lines predicted for final contracting
  arrangements

Personal Impacts

• Mixed Defence and contractor transformation team
• Transformation team guides process
• Timelines and streams of work what, when, who
• Balancing, deconfliction and detailed scheduling
  to be completed by transformation team

• What will change, how will I be supported
• Employment, well being, skills, motivation,
  knowledge all considering
• Define effect compose message and select
  communicative method
• All staff involved in all communications
• Comprehensive dynamic web site visible progress

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Chief Information Officer Group
Transforming ISD Delivery Changing the
relationship between ISD and industry