Introduction to Lean Leadership Principles

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WHAT IS LEAN LEADERSHIP?
Key Message Lean leadership is a management
approach centered on people, processes, and
continuous improvement. Lean leaders support
teams rather than control them. They encourage
problem-solving at every level of the
organization. Decision-making is based on data,
facts, and direct observation. The goal is to
create stable, efficient, and adaptable
operations.
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Key Message Lean leadership begins with a
relentless focus on delivering customer value.
Leaders define value from the customers
perspective. Activities that do not add value are
identified as waste. Teams are guided to align
daily work with customer needs. This focus
ensures resources are used effectively.
PRINCIPLE 1 CUSTOMER VALUE FOCUS
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