Online Reputation Manage - Analyzing the Effects of Glassdoor Review Removal on Employer Branding - PowerPoint PPT Presentation

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Online Reputation Manage - Analyzing the Effects of Glassdoor Review Removal on Employer Branding

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To maintain an honest and fair online reputation, the Online Reputation Manage company has developed proprietary methods for removing negative Glassdoor reviews with the help of their legal team. They closely monitor and validate every review to identify those that are not authentic or violate platform guidelines. They work closely with their legal experts to gather evidence to support claims, including fake or mistaken content. Then, they ask Glassdoor to remove these fake reviews and continue to follow up until they are taken down. – PowerPoint PPT presentation

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Date added: 29 April 2024
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Title: Online Reputation Manage - Analyzing the Effects of Glassdoor Review Removal on Employer Branding


1
ONLINE REPUTATION MANAGE - ANALYZING THE EFFECTS
OF GLASSDOOR REVIEW REMOVAL ON EMPLOYER BRANDING
2
  • Online reviews are incorporated by various
    employers in their strategy for branding. The
    Glassdoor community, a growing and trusted online
    review platform, is now an integral part of the
    job search process.
  • However, in most cases, companies receive some
    negative reviews on Glassdoor and when a company
    receives negative reviews through Glassdoor, it
    is a very stressful experience because it reduces
    the candidate's attractiveness to the
    organization and the confidence of potential
    customers.
  • This raises the question how does removing
    negative Glassdoor reviews affect employer
    branding? This blog post, Online Reputation
    Manage will explain the impact of Glassdoor
    reviews on the employer brand, reasons why a
    business needs to remove negative Glassdoor
    reviews, and the potential consequences of
    attempting to remove Glassdoor reviews.

3
Understanding the Importance of Glassdoor Reviews
  • Employees use Glassdoor reviews to both apply for
    jobs and be recruited by employers.
  • Reviews serve a purpose, as they describe a
    firm's work environment, culture, pay
    transparency, and greater employee satisfaction.
  • These platforms play a major role in enabling job
    seekers to research about choosing a good company
    and ensure their company values ??and business
    goals.
  • From the employer's point of view, reviews on the
    glassdoor allow for a feedback mechanism that is
    very important in providing the necessary
    perspective on areas where they work well and
    areas where they need to work more.

4
How Glassdoor Reviews Affect Employer Branding
  • Glassdoor, a popular online review platform, has
    a significant impact on employer branding.
  • Organizations are aware of the damage that online
    reviews represent to their employment brand.
  • Prospective job seekers visit the Glassdoor
    review site before connecting with the company as
    candidates get a lot of information about the
    company through this site.
  • Therefore, companies are held responsible for
    maintaining a high rating on Glassdoor in order
    not to lose the reputation of their business.
  • Disparaging comments made through the platform
    about this organization will have a negative
    impact on its employer brand resulting in the
    pursuit of job opportunities elsewhere by future
    workers and elsewhere by the customer's business.

5
  • Furthermore, if employees give an honest and
    negative review on Glassdoor, the reputation of a
    company as an employer can adversely be affected.
  • Employers brand themselves to be competitively
    pulling in the best and the brightest to work for
    their organization.
  • The employer branding of the company having
    positive reviews will help attract the top talent
    ,whereas having negative reviews can be the
    factor for the dissuading of the talent.
  • Negative reviews are a means of giving an
    impression that your companys workplace culture
    is dirty, marginally managed or not up to a
    positive mark on employees.

6
How To Delete Glassdoor Reviews
  • Taking this ethical issue of removing negative
    reviews from Glassdoor lightly is definitely not
    a good option for companies.
  • These are two key pillars we have to build trust
    with potential employees and customers.
  • Remove fake Glassdoor reviews, especially without
    a valid reason, can be seen as an attempt to
    manipulate and control public perception.
  • If the takedown is discovered, it can ultimately
    further damage the company's reputation and
    further erode trust among their audience.
  • On the contrary, it shows that organizations are
    expected to deal properly with negative reviews,
    take real problems into account and make efforts
    to improve their working environment rather than
    trying to silence or brush them off.

7
  • To maintain an honest and fair online reputation,
    the Online Reputation Manage company has
    developed proprietary methods for removing
    negative Glassdoor reviews with the help of their
    legal team.
  • They closely monitor and validate every review to
    identify those that are not authentic or violate
    platform guidelines.
  • They work closely with their legal experts to
    gather evidence to support claims, including fake
    or mistaken content. Then, they ask Glassdoor to
    remove these fake reviews and continue to follow
    up until they are taken down.

8
Alternative approaches for managing negative
reviews on Glassdoor
  • 1) Responding to Reviews
  • Managing negative reviews can be done effectively
    by responding promptly and professionally.
  • Glassdoor's data shows that 62 of job seekers
    consider how companies respond to employee
    reviews before deciding to apply for a job.
  • When responding to a negative review, it is
    essential to remain calm and empathetic while
    addressing the concerns raised.
  • Start by acknowledging the reviewer's experience
    and thanking them for their feedback. Then, offer
    a solution or explanation if possible.
  • This approach demonstrates to potential
    candidates that the company values its employees'
    opinions and takes their concerns seriously.

9
  • 2) Encouraging Positive Reviews
  • One effective way to handle negative reviews is
    by encouraging current employees to leave
    positive reviews on Glassdoor.
  • When a company has a higher number of positive
    reviews, the impact of one or two negative ones
    is lessened.
  • Employers can motivate their workers to leave
    positive feedback by creating a transparent
    culture where employees feel comfortable sharing
    their experiences honestly.
  • Additionally, offering bonuses or rewards for
    leaving positive reviews can also boost
    engagement.

10
  • 3) Improving Company Culture
  • To prevent negative reviews, it's important to
    address any issues within the company culture
    that could be causing dissatisfaction among
    employees.
  • Employers should regularly seek feedback from
    their workforce through surveys or open-door
    policies and take action based on these insights.
  • By improving workplace culture, employers can
    create a happier and more satisfied workforce,
    which is more likely to leave positive reviews
    about their experiences with the company.

11
Conclusion
  • Online reputation management is crucial for
    businesses in today's digital landscape. Negative
    Glassdoor reviews can have a significant impact
    on employer branding and reputation.
  • It is important for companies to approach
    negative reviews responsibly and use them as an
    opportunity for improvement rather than
    attempting to remove them.
  • By actively monitoring reviews, addressing
    concerns, and implementing strategies to enhance
    employee satisfaction, businesses can improve
    their reputation, attract top talent, and build a
    strong employer brand.
  • Want more information visit Best online
    reputation management agency website
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