The Patient Engagement Revolution: 3 CRM Features You Never Knew You Needed (But Now Can't Live Without)

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The Patient Engagement Revolution 3 CRM Features
You Never Knew You Needed (But Now Can't Live
Without)
The healthcare industry and patient engagement in
healthcare are facing a dynamic shift. The
challenges of disconnected communication,
impersonal interactions and tiring patient
experience are stories of the past. Today,
patients are aware of the possibilities and they
rightfully demand a more personalised, engaged
and empowered healthcare journey. Here, the
patient engagement revolution fueled by
innovative CRM software gains significance. All
the CRMs are not the same and are not created to
be the one-stop destination meeting the entire
needs of medical practice. The majority of the
CRM software features appointment scheduling and
communication tools. But most of them fall short
of truly sparking a meaningful connection with
patients. Jaldee Health CRM software understands
that patient engagement is
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more than just sending automated reminders. It's
about building trust, generating collaboration
and empowering patients to take an active role in
their health. That's why our patient care
management software goes beyond the ordinary,
offering 3 game- changing features that will
revolutionize your patient engagement strategy
1. Hyper-Personalization Your Patient, Your Way
of Practice Imagine a scenario your patient
receives a birthday mail or message that not only
wishes them well but also includes a health
reminder based on their medical history.
Similarly, they get educational content created
to meet their specific needs and interests. This
level of personalisation and communication should
set apart the best CRM software from the
rest. Utilising the power of patient data and
preferences helps to create communication that
resonates. The software system analyses
demographics, medical history, preferred
communication channels, and even past
interactions to create targeted messages that are
timely, relevant and engaging. Such a strong
communication flow fosters a sense of
personalised care, building trust and
strengthening the patient-provider relationship.

• Interactive Patient Portals Empowering Patients
  Effortlessly
• Imagine the scenario the unending ringing of the
  phone in your clinic, the struggling staff and
  the numerous questions pointing at them. Bid
  adieu to the frustrating phone calls and endless
• paperwork. Jaldee Health offers secure,
  user-friendly online portals that serve as the
  one-stop destination for things associated with
  the healthcare journey. Utilising Jaldee Health
  for patient engagement in healthcare helps you
  with
• Scheduling appointments at their convenience, 24/7

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• Accessing test results and medical records
  instantly
• Refilling prescriptions with a few clicks
• Communicating directly with care providers
  through secure messaging
• Managing their health with educational resources
  and self-tracking tools
• Ensuring transparency and accessibility not only
  boosts convenience but also empowers patients to
  take charge of their health. They feel informed,
  involved, and valued, leading to increased
• satisfaction and improved health outcomes.
• AI-powered Chatbots 24/7 Support, Always a Click
  Away
• Who doesnt love a cool non-complaining
  assistant? Heard of virtual assistants? The best
  CRM software integrated with AI-powered chatbots
  that are available 24/7 to answer patient
  queries, and basic questions, address concerns
  and guide them to the right resources. This will
  help to reduce the burden on your staff allowing
  them to focus on more vital tasks. Chatbots will
  also help to
• Provide immediate support to patients, even
  outside of office hours
• Reduce administrative tasks like answering
  repetitive questions
• Collect valuable patient feedback for continuous
  improvement

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• Establish a unique brand identity and online
  presence with our branded app/websites
• Store and access all patient data, info and
  prescriptions in one single location.

The Patient Engagement Revolution is here, and
it's time for every healthcare professional to
join the movement. Contact us today for a free
demo and discover how Jaldee Health CRM can
transform your practice, empower your patients,
and propel your healthcare organization to
new heights of success. Remember, patient
engagement is not a destination it's a journey.
Let's embark on that journey together, one
personalized interaction at a time.