Facing QuickBooks Network Connection Error? Here’s Your Solution - PowerPoint PPT Presentation

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Facing QuickBooks Network Connection Error? Here’s Your Solution

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Out of all the issues faced by QuickBooks users, network issues are the most common ones. If you are receiving the connection has been lost error message, don’t worry. We can help you fix this with the help of a few solutions. – PowerPoint PPT presentation

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Title: Facing QuickBooks Network Connection Error? Here’s Your Solution


1
Facing QuickBooks Network Connection Error?
Heres Your Solution
  • Out of all the issues faced by QuickBooks users,
    network issues are the most common ones. If you
    are receiving the connection has been lost error
    message, dont worry. We can help you fix this
    with the help of a few solutions. The QuickBooks
    network connection error can arise due to
    multiple reasons. We are going to discuss the
    reasons and solutions for this error in this
    article. So lets see the steps involved in
    fixing the QuickBooks network failure.
  • Have difficulty understanding the steps or are
    unable to fix the error? You can contact us at
    1-855-948-3646 to get technical assistance.

2
  • What Causes the Connection Failure?
  • The network connection error in QuickBooks can
    occur due to the following possible reasons
  • 1.The network is unable to communicate with the
    company file.
  • 2.Insufficient permissions in the company file
    folder.
  • 3.Firewall obstruction or the antivirus program
    is preventing the application from running.
  • 4.The company or directory file is damaged or
    corrupted.
  • 5.The monitor service responsible for keeping the
    connection intact is unexpectedly terminated.

3
  • Step 1 - Refreshing the Browser
  • Remove the network error message by reloading the
    page and refreshing the browser.
  • 1.Press F5 or the Reload button to download the
    entire page.
  • 2.Restart your computer and log in to QuickBooks
    Online.
  • Step 2 - Checking the Firewall Access
  • Firewall obstruction or incorrect firewall
    settings can cause QuickBooks connection failure.
    Try to reset the firewall access.
  • 1.On the Windows Start menu, search for Firewall
    and open the Firewall settings.
  • 2.Select advanced settings and right-click on
    Inbounds Rule gt New Rule gt TCP option.
  • 3.Select Specific Local Port on the Ports tab.

4
  • Step 3 - Using QuickBooks Fix my Program
  • Download and install the QuickBooks tool hub and
    run the tool.
  • 1.In the tool hub, click on Program Problems from
    the Installed program tab.
  • 2.Click on Quick Fix my Program and run it.
  • 3.Now see if the issue is fixed.
  • Step 4 - Running the File Doctor
  • Run QuickBooks File Doctor from the tool hub to
    detect any company file damages.
  • 1.Open the tool hub and go to the Company File
    issues tab.
  • 2.Select File Doctor gt Company File diagnose.
  • 3.Once the diagnosis ends, view the results.

5
  • Step 5 - Changing the Company File Location
  • Change your file location by following the given
    steps -
  • 1.Create and name a folder on your preferred
    drive.
  • 2.Go to your company file location and copy it.
    Paste it to the newly created folder.
  • 3.Now. Open QuickBooks and press Ctrl Shift.
    The No Company Window will show up.
  • 4.Click on Open or Restore a Company File gt Open
    a Company File gt Next.
  • 5.Go to the new folder and open your company
    file.
  • Step 6 - Disabling Power Management
  • Try turning off the power saving option to fix
    the connection that has been lost error.
  • 1.Select the Power option on the Control Panel.
  • 2.Switch off the standby, hibernation, and sleep
    mode.
  • 3.Now. Open QuickBooks and the company file again
    to see if the issue is resolved.

6
  • Conclusion
  • Follow the given solution to troubleshoot the
    QuickBooks network connection error. If you
    arent able to resolve the error even after
    following the solutions, you might need advanced
    troubleshooting. Contact our technical team at
    1-855-948-3646 for assistance with the same.
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