6 Tips To Reduce Post-Purchase Cognitive Dissonance

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6 Efficient Tips To Reduce Post-Purchase
Cognitive Dissonance
Customer post-purchase dissonance is one of the
common issues faced by most of the eCommerce
websites and marketers. It occurs when your
customers become dissatisfied with the product
they purchased from your eCommerce store.
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This type of cognitive dissonance may trigger the
customer to return the product and express their
dissatisfaction on various social media platforms
and in your review section. With the increase in
online shoppers, marketers and e-commerce
businesses are totally focused on increasing
their sales and revenue to outperform their
competitors. Ignoring your customer concerns
maximizes the chances of post-purchase
dissonance. Remember after completing a sale you
may think you have successfully acquired your
customer. But in reality, your post-purchase
experience plays a major role in deciding whether
your customer is going to return back on your
eCommerce website or not. Read More 6 Efficient
Tips To Reduce Post-Purchase Cognitive
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