Best Features in Field Service Management Software

1
Best Features in Field Service Management Software
2
The field service management industry is growing
and expected to rise exponentially due to the
enhancement of technology in this sector. Thats
why companies feel the increasing demand for
real-time software or mobile solutions for field
workers so that they can accomplish their tasks
without any delay or interruption and communicate
effectively with dispatchers or managers, even on
the go.
3
Features of Field Service Management Software
4
1.Easy Scheduling Option

• Your customers demand that you deliver the
  products and services they pay you for and you
  need your employees to make this happen. Thats
  why your employees must stick to the schedule
  that is set ahead, but you also need some data to
  always be in the know.
• For example, where your employees are, what task
  theyre working on, and whats the current status
  of the project/job. By keeping track of your
  employees in the field in real-time, you can
  easily and smartly distribute work orders and
  manage task distribution.

5
2.Communication System

• When you are in constant contact with your
  employees, without causing productivity loss, you
  are able to keep your customers in the loop
  effortlessly and efficiently. The last thing you
  and your employees need is to bombard one another
  with endless work phone calls.
• Choose a field service management software that
  has communication features built-in. Such as
  private and group chat, discussion boards, an
  in-app directory, and more. Additionally, you
  should be able to monitor who read your message
  so you can send a push notification to those who
  didnt, that way you can be sure everyone is
  aligned across the board.

6

(No Transcript)
7
3.Safety Security system

• We dont just mean the control you have over the
  field service management software or if its
  secure enough for your company, we are also
  talking about your employees.
• Working in field service management comes with
  its own risks and liabilities. Your workers must
  be protected at all times so you need to be in
  constant contact with one another and there must
  be procedures in place to handle emergencies.
• By using field service management mobile
  software, you are able to have everything
  available at your employees fingertips,
  following where they go. Like an employee
  directory so they know who to call during
  specific emergencies or incidents.

8
4.Mobile-friendly Application

• Yes, the field service management software should
  be easy to use by any smart device from anywhere,
  no matter how tech-savvy someone is or isnt.
  Your employees should be able to use the field
  service management software on a daily basis
  without disruption by their mobile application.

9
5.Cost-Effective Field Service Management
Software

• You must choose a field service management
  software that is cost-effective and is worth the
  price you pay. Consider if the software is
  scalable going forward and if it will cost you
  anything additional, like if you want to modify
  or add features. With all of the field service
  management software solutions in the market, how
  do you know which one is best for your business?

10
Want a Free Demo of Averiware Field Service
Management Software? Book a Free Demo Today!