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Ghost Kitchens

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Iron Mountain Refrigeration & Equipment || Address: 10550 86th Ave, Suite 101, Pleasant Prairie, WI 53158, USA || Phone: 833-734-8880 – PowerPoint PPT presentation

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Title: Ghost Kitchens


1
Iron Mountain Refrigeration Equipment
  • Ghost Kitchens Pleasant Prairie

2
Ghost Kitchens
  • The food delivery business is booming now, more
    than ever. The convenience of food delivery is a
    time-saver, money saver, and hunger satisfier.
    Some food delivery can be completed on an app
    allowing you to order the best meal from your
    favorite restaurant quickly and easily. This is
    called a ghost kitchen. Ghost kitchens are simply
    kitchens with a delivery application instead of a
    take-out application.
  • In short, it is a kitchen owned by an entity to
    make a profit from food delivery without actually
    being there for delivery, as if the kitchen isn't
    really serving customers at all. The food ghost
    kitchen delivers to UberEats or GrubHub customers
    but actually serves no one through their own app.

3
Whats a ghost kitchen?
  • Ghost kitchens are essentially restaurants
    without the dining space. Their focus is to sell
    and fulfill online food orders for delivery using
    third-party apps like Grubhub, UberEats, and
    DoorDash, or with their own delivery operation.
    As a result, they typically have no visible
    storefront. A ghost kitchen makes a preparation
    system for food delivery and takeout.

4
Whats a ghost kitchen?
  • With that being said, there are a few common ways
    ghost kitchens can be structured. Many
    restaurants that don't have a physical location
    outsource to ghost kitchens. This way, they can
    continue doing business without having to invest
    in an additional storefront or delivery fleet.
    They simply pay for their orders, and the rest is
    completely outsourced to the kitchen.

5
Using a shared commissary space
  • These ghost kitchen facilities will have the
    infrastructure and equipment needed for food
    preparation, but won't typically deliver your
    food. Instead of deliveries, they serve as a
    shared commissary for several restaurants or
    various online food delivery services. This
    allows these restaurants to still offer the full
    menu from their actual kitchen without having to
    pay an additional fee or charge.

6
Launching virtual spin-off brands
  • Some kitchen owners start a second business that
    operates with its own identity but is operated
    through the kitchen. They have two distinct
    websites and may even have an app with their food
    ghost kitchen name on it. This way they can
    franchise their kitchen to others while keeping
    control of all operations.

7
Opening multiple delivery locations
  • There are also people who create multiple kitchen
    locations. They have a physical kitchen, but it
    doesn't serve any customers. Instead of profit
    from the kitchen itself, they make their money by
    delivering meals to homes and businesses using
    Grubhub, UberEats apps, or with their own
    delivery business under these platforms.

8
Renting out restaurant kitchens
  • A kitchen owner might rent out their space as a
    ghost kitchen. This is where the kitchen does not
    do business, but someone else operates it as if
    they are another restaurant with their own staff
    and menu. The kitchen has its own infrastructure
    but doesn't serve any customers at all.

9
Investing in delivery technology
  • There are kitchen owners who decide to invest in
    delivery technology and take a percentage of each
    order. They place their kitchen's name on the
    application, but they do not deliver your food.
    Instead, they contract with other kitchen
    facilities to serve orders placed through their
    system that they can also sell through
    third-party apps.

10
The Food Delivery App boom
  • In 2017, UberEats alone had over 1 billion in
    sales, and DoorDash grew by 106 percent. In 2020,
    UberEats revenue was nearly 4.8 billion and
    voted as the best food delivery service
    internationally. The United States currently has
    the second-largest market and is the most well
    funded.

11
Ghost Kitchen basics
  • How do the apps work? Once you order your food
    online/ through an app, it's sent to a kitchen
    facility via GPS technology. They receive your
    order and prepare the food for delivery. The
    kitchen then sends someone to deliver the food to
    your home or business. They are always the ones
    that deliver and hand the food off, but not
    always the kitchen that prepares it. Kitchen
    ghosting is very common because it requires
    little investment compared to traditional
    restaurants. You don't need a large staff, dining
    room, or even a storefront if you do
    delivery-only business. This makes kitchen
    ghosting common on college campuses and in areas
    where rent is high and space is limited.

12
Ghost Kitchen basics
  • How much does kitchen ghosting cost? Whether you
    have the kitchen or someone else does, there will
    be a base price for food distribution services
    via these apps. Other costs may include kitchen
    rental, employees, kitchen supplies, and
    additional delivery costs.

13
Ghost Kitchen platforms
  • There are many food delivery platform apps out
    there these days. The following are the main ones
    used for kitchen ghosting food delivery -
    UberEats Virtual Kitchen - Deliver For You,
    DoorDash, KitchenVine, Food Assembly. Some of
    these kitchen facilities don't just rely on
    Grubhub, DoorDash, and UberEats for their kitchen
    ghosting business. They may also do it themselves
    and under brand names that are not affiliated
    with kitchen platforms.

14
Pros and cons of ghost kitchens
  • Here are a few of the pros and cons that both
    restaurant owners and their customers can expect
    from ghost kitchens.
  • Pros of Kitchen Ghosting
  • You can open up a business without the hassle
    and cost of traditional restaurants. You don't
    have any overhead costs, you can hire part-time
    employees, rent inexpensive kitchen spaces, and
    only serve customers who order through an app.

15
Pros and cons of ghost kitchens
  • Kitchen ghosting can also be more profitable
    than traditional restaurants. Since you don't
    have to buy inventory or take orders from
    customers, your kitchen business has the
    potential to make a lot of money with few
    expenses.
  • You can open up delivery locations wherever you
    want and still allow for many kitchen employees.
    This allows kitchen owners to hire kitchen staff
    who either can't work in a restaurant kitchen or
    want flexible schedules.

16
Pros and cons of ghost kitchens
  • Kitchen ghosting provides you with more kitchen
    options. You can choose from any one of many
    different kitchen venues that are already
    supplied and set up, rather than having to find
    an ideal home kitchen on your own. You also have
    kitchen staff who are already trained and kitchen
    equipment that is ready to be used.

17
Pros and cons of ghost kitchens
  • Cons of Kitchen Ghosting
  • Kitchen ghosting can come with challenges.
    Kitchen ghosting can put a kitchen into hot water
    with state agencies if they are not properly
    registered as kitchen facilities.
  • Kitchen ghosting is not always profitable for
    kitchen owners. Fees are charged to kitchen
    ghosters, because of this many kitchens these
    days aren't making any profit from their
    business. Many kitchen owners make less than
    minimum wage and are doing kitchen ghosting to
    supplement their income.

18
Pros and cons of ghost kitchens
  • Kitchen ghosting can be difficult for kitchen
    owners to manage. Kitchen ghosters may not have
    the same amount of kitchen or customer service
    experience as traditional restaurant owners. When
    things go wrong, it may be hard for kitchen
    ghosters to fix them without the experience of
    running a kitchen and providing customer service.
  • Kitchen ghosting can be unreliable in terms of
    income. Kitchen ghosting shifts may not always go
    as planned, which means kitchen workers may
    sometimes earn less than expected or have to
    cover kitchen staff shortages by working longer
    hours themselves.

19
How to become a Kitchen Ghoster?
  • How to become a Kitchen Ghoster? Kitchen ghosting
    facilities often rely on word-of-mouth to grow
    their business. Kitchen owners may also use
    third-party websites such as Craigslist Kitchen
    to find kitchen workers and potential customers.

20
How to become a Kitchen Ghoster?
  • How much should you charge? Kitchen facilities
    will usually charge you a minimum amount per
    order, which is typically somewhere between
    5-10. Kitchen ghosting facilities may also
    charge a kitchen fee, which usually ranges
    between 3-10 per kitchen. Kitchen ghosting
    facilities will also pay delivery fees and a
    commission to the workers who complete
    deliveries, which vary depending on location and
    how many times you work in one kitchen facility.
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