What is QuickBooks Error 12031 and How can you Fix it? - PowerPoint PPT Presentation

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What is QuickBooks Error 12031 and How can you Fix it?

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QuickBooks error message 12031 appears on the screen when the user tries to download the latest QuickBooks desktop and payroll update. It is the most common payroll error that pops up with a message, “A network timeout that is preventing QuickBooks from accessing the server.” The QuickBooks update error 12031 message indicates that the update file is not downloaded completely due to network timeout. In this blog, we will discuss more about QuickBooks payroll error 12031. So, stay connected till the end. – PowerPoint PPT presentation

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Title: What is QuickBooks Error 12031 and How can you Fix it?


1
What is QuickBooks Error 12031 and How can you
Fix it?
  • QuickBooks error message 12031 appears on the
    screen when the user tries to download the latest
    QuickBooks desktop and payroll update. It is the
    most common payroll error that pops up with a
    message, A network timeout that is preventing
    QuickBooks from accessing the server. The
    QuickBooks update error 12031 message indicates
    that the update file is not downloaded completely
    due to network timeout. In this blog, we will
    discuss more about QuickBooks payroll error
    12031. So, stay connected till the end.

2
What are the reasons behind QuickBooks Update
Error H505?
  • The QuickBooks error message 12031 triggers due
    to the following reasons

1.QuickBooks cant connect to the internet
successfully. 2.Internet and security settings
are inappropriate. 3.The antivirus and security
applications are blocking the update.
Now, proceed to the solutions in order to fix the
error.
3
Best Possible Solutions for Unable to Update
QuickBooks Error 12031
  • Given below are the most effective
    troubleshooting steps to rectify QuickBooks error
    message 12031

Solution 1. Check Internet Explorer settings
Follow the steps to review internet explorer
settings
1.Exit QuickBooks Desktop. 2.Open Internet
Explorer. 3.Choose Tools and then Internet
Options. 4.Click on the Security tab, select
the Globe icon and ensure the security level is
no higher than Medium-high. 5.Go to
the Connections tab. 6.If you do not use the
dial-up node (DUN) on the system, select Never
Dial a Connection. 7.Choose the correct ISP if
you use a dial-up node and click OK. 8.Select LAN
Settings and ensure the automatically detect
settings option is selected, and check
whether Use a Proxy Server checkbox is clear.
4
If Use a Proxy Server option is marked, you need
to document the complete address and port.
If the port is not port 80, do not unmark the Use
a Proxy Server option.
If the port is port 80, you can clear the
checkbox for trial.
9.Select Ok. 10.Click the Advanced tab, choose
Restore Advanced Settings, and, under Settings,
locate Use TLS 1.2, and verify it is
selected. 11.Click OK and close Internet
Explorer.
If you still get QuickBooks error message 12031,
try the next solution.
5
Solution 2. Check that the Internet Explorer is
set to be the default browser
If the Internet Explorer is not set to be the
default browser, follow the steps to do so
1.Open Internet Explorer. 2.Click on the Tools
menu. 3.Then, select Internet Options. 4.Move to
the Programs tab. 5.Under Default Web Browser,
select the Make Default button. 6.Click OK.
6
Conclusion
Hopefully, the troubleshooting steps mentioned
above help you fix QuickBooks error 12031. If the
problem persists, contact the certified
QuickBooks professionals by dialing our toll-free
number (855)-526-5749.
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