How to Sync Dynamics CRM Calendar with Outlook - PowerPoint PPT Presentation

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How to Sync Dynamics CRM Calendar with Outlook

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Integrating your Microsoft Dynamics CRM Calendar with Outlook helps your organization in several ways. Learn the ways you can integrate Dynamics Calendar with Outlook and how it can benefit in detail. – PowerPoint PPT presentation

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Title: How to Sync Dynamics CRM Calendar with Outlook


1
How to Sync Dynamics CRM Calendar with Outlook
A large number of organizations today seek to
synchronize Microsoft Dynamics CRM Calendar with
Outlook. They want a reliable connection between
Microsoft Dynamics CRM Calendar and Outlook to
get the information into Dynamics 365 through
Outlook easily. However, most users dont know
how to sync their service calendar in Dynamics
365 with Outlook. So, if you are also looking to
integrate Dynamics 365 Calendar with Outlook,
this post can guide you through the procedure.
Youll also learn the benefits of this
synchronization in the post. Lets start with
two different approaches to integrate Dynamics
Calendar with Outlook. In the first way, you can
install the Dynamics 365 app for Outlook and get
web access to track all the emails across
virtually all devices. In the second way, you can
opt for full Dynamics 365 for Outlook Desktop
Client with offline capabilities.
2
  • Well go through each procedure one by one in
    full detail.
  • Dynamics App for Outlook
  • Dynamics 365 App for Outlook is a light app that
    you can use to create new records and track
    emails. For the best performance, you should
    enable only the minimum number of record types
    (entities) required. It is available as a
    Microsoft Office add-on.
  • As per the December 2016 update for Dynamics 365
    (online and on-premise), pairing Dynamics 365
    App for Outlook with server side is usually the
    most preferred way to use Outlook with Dynamics
    365. If you want to access the offline
    capabilities of Dynamics 365, install Dynamics
    365 for Outlook Desktop Client.
  • Steps to Install Dynamics 365 App
  • Ensure to have the security privilege to use
    Dynamics 365 App for Outlook.
  • Check and make sure that your organization has
    synced mailboxes with server-side
    synchronization.

3
Click on the Settings button in the top-right
corner of your Dynamics 365 CRM Calendar app.
Click Apps for Dynamics 365.
  • On the Apps for Dynamics 365 page, click
    Dynamics 365 Apps for Outlook under Dynamics 365
    Apps for Outlook.
  • Install the app.
  • Dynamics 365 for Outlook Desktop Client
  • Dynamics 365 for Outlook is a freely downloadable
    app that integrates Microsoft Dynamics 365
    (online) into the Outlook interface to enable a
    user to work efficiently with both email and
    Microsoft Dynamics 365 (online) data. This helps
    provide full Dynamics 365 capabilities
    (including offline capabilities) from Outlook.
  • Steps to Install Dynamics 365 for Outlook
  • Check and make sure that the computer meets all
    the necessary Outlook hardware requirements.
  • Log in to Dynamics 365 as a local Administrator.
  • After a successful login, run the Setup file.
  • Accept the License agreement and choose whether
    you want to download the Recommended updates.
    Click Next.

4
  • Click Install Now.
  • Once you install Dynamics 365 for Outlook,
    configure it. When you restart Outlook after you
    install Dynamics 365 Calendar CRM for Outlook,
    the configuration wizard auto-starts.
  • Points to Note
  • You cant install Dynamics 365 for Outlook on a
    computer running MS Exchange server.
  • Dynamics 365 App for Outlook doesnt support
    tracking activities when you use it along with
    Outlook for the same user. You have to choose
    only one out of the two to track activities.

5
  • To deploy to Dynamics 365 on-premise users, there
    is a need to configure internet-facing
    deployment (IFD).

6
  • Benefits of Integrating Dynamics 365 with Outlook
  • Now that you know how you can integrate Dynamics
    365 CRM Calendar with Microsoft Outlook look at
    the benefits you get by integrating service
    Calendar Dynamics 365 with Outlook.
  • Integrating Microsoft Dynamics 365 with Outlook
    consists of a long-standing approach that
    includes enhancing productivity. Synchronizing
    both Dynamics 365 and Outlook will help users
    update CRM, enhance organizational efficiency,
    improve ROI, and reduce costs.
  • Single Platform Access Be it emails, contacts,
    clients/donors info, sales activities from
    either CRM or Outlook, you can view it all from a
    central location and manage it well.
  • Easy Contact Management The integration of
    Dynamics and Outlook brings contacts from both
    together in one place. Therefore, it eliminates
    the need for manual data entry. The
    synchronization further helps avoid any kind of
    data records or chances of record duplication.
  • Third-Party Email Clients MS Dynamics
    integrated with Outlook enables users to
    integrate Gmail and other messaging apps with
    Dynamics CRM seamlessly and easily.
  • Helps Synchronize Calendars Synchronizing the
    Microsoft Dynamics CRM Calendar allows for a
    flawless organization of activities. It lets your
    team view create, and edit all the CRM data in
    Outlook or Dynamics.
  • This makes keeping check of the appointments much
    easier and more efficient. Letting your team
    create meeting alerts, follow-up reminders, and
    notifications, lets it work better and more
    efficiently.
  • Email registration By saving emails to be added
    into Dynamics 365 with a single click or
    auto-saving Outlook emails in Dynamics 365, you
    can consolidate

7
  • clients communication history. This auto-saving
    of outgoing emails helps users set the
    preference of emails they want to add to CRM.
  • Easy Dashboard Customization Users can use the
    dashboard of Microsoft Outlook as per their
    convenience and preference. They can view all the
    activities related to specific roles and change
    the panel section as well.
  • Allows Working in Offline Mode You can save all
    of your data on local servers and access it
    offline. So, if you make an email association in
    Outlook, it will appear automatically in CRM
    when you log in to your CRM next time.
  • Increased Productivity Dynamics 365 integrated
    with Outlook helps boost productivity as it
    merges the most organic CRM data with your
    emails, tasks, and calendar events.
  • Enhanced Productivity Dynamics 365 with Outlook
    helps increase productivity by merging the most
    germane CRM data with your emails, tasks, and
    calendar events. It also provides insights into
    potential clients and beneficiaries with better
    communications.
  • Matching input from CRM to Microsoft Outlook
    client emails can get your team members more
    contextual information which they can use to
    strengthen personal relations with clients in
    the future.
  • Greater Efficiency By integrating Dynamics 365
    with Outlook, you can easily get a huge surge in
    optimized performance and efficiency of your
    organization. This is because the integration
    works offline also, which makes progress beyond
    the network connectivity possible.
  • The feature of the filter of data allows access
    to the information the users need as per their
    requirements. The information can be related to
    sales figures, meeting updates, donors
    invoices, and more through a single common
    standard interface.
  • Boost to Teamwork When you share a common
    platform to exchange data, it positively impacts
    your teams. It also reduces gaps between
    different departments and brings them all close
    to each other in working. The work, thus,

8
  • becomes more transparent and the clients loyalty
    becomes the common goal for all the departments
    with the integration.
  • Easy Tracking of Tasks Microsoft Dynamics CRM
    task management becomes easier with the
    integration of Dynamics with Outlook. The Track
    in CRM feature allows you to effectively track
    CRM tasks on Outlook and navigate through them
    more easily.
  • Simple Creation of Opportunities When you
    compose emails with powerful text-editing,
    Outlooks features and CRMs functionality, you
    can create opportunities and cases more easily.
    The integration allows you to access web
    resources, email templates, and CRM custom fields
    easily from Outlook. You can include any kind of
    CRM data in your email and easily pick items you
    select most often from the Most Recently Used
    list.
  • AppJetty Can Help You With the Integration of
    Dynamics 365 with Outlook
  • Just like you can integrate Dynamics 365 with
    Outlook, you can also integrate Microsoft
    Dynamics CRM Calendar with Outlook. If you want
    help integrating Microsoft Dynamics CRM Calendar
    with Outlook, we can help you with that.
  • We also can provide you with a Dynamics 365
    calendar plugin to manage all your customers,
    appointments, meetings, etc., right from within
    your calendar. It is a calendar plugin that
    helps you overview scheduled, ongoing, and
    completed activities of your whole team. It has
    features including activity management, shared
    calendar, resource management, multiple saved
    calendars, and more.
  • To know more about integration or get any help,
    you can contact us at sales_at_appjetty.com. You
    can also check out our Dynamics 365 Calendar
    plugin.
  • Original Blog https//www.appjetty.com/blog/how-s
    ync-dynamics-365-outlook/
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